Announcements

Help Wizard

Step 1

NEXT STEP

Old email

Old email

Dear Spotify,

 

I lost my password for my account and have changed email. The contact form doesn´t seem to work for me so I post my question here.

 

What can I do?

 

Username: Frank_strand

Current email:[snip - mod edit]

Regards,

Frank

Reply
2 Replies

Hi F9 - The username you've provided doesn't match the email address you posted. Please be sure you check the email linked to your Spotify account. 

 

Also, when you go to the password form, be sure to enter your 'Frank_strand' username (not your email). 

Hi, i have te same problem! please help

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random