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Profile deleted, subscription involuntarily cancelled and password never sent

I've had a spotify account for some years and upgraded it not long ago only to find that t while I could still use spotify on my mobile, I could not log into my account on computers (it let me log in, but kept prompting me to link my account to fb. E...

Casual Listener

I've had a spotify account for some years and upgraded it not long ago only to find that t while I could still use spotify on my mobile, I could not log into my account on computers (it let me log in...

Thedev

Community Legend

921 Views

4 replies

0 likes

  • 921 Views
  • 4 replies
  • 0 likes

Login with Facebook vs. Not

When I log in from my home laptop, I have certain playlists saved, but when I log on at work through Facebook, it did not save my playlists so I created different ones. Is there a way to sync all of my information, so I only have to log in through Fa...

Newbie

When I log in from my home laptop, I have certain playlists saved, but when I log on at work through Facebook, it did not save my playlists so I created different ones. Is there a way to sync all of ...

Thedev

Community Legend

652 Views

3 replies

0 likes

Login
  • 652 Views
  • 3 replies
  • 0 likes

Solved!! Deleted playlist!

Hello! Wondering if you guys can restore my playlist?. It´s called "Chill" and I accidentally deleted it today...

Casual Listener

Hello!   Wondering if you guys can restore my playlist?. It´s called "Chill" and I accidentally deleted it today...      

Zeandean79

Regular

1915 Views

15 replies

0 likes

Account
  • 1915 Views
  • 15 replies
  • 0 likes

Change Country Settings

hey, atm. I´m moving to poland, and I want to use my spotify account from there, but I can not change the country settings to poland, because I don´t have a premium account atm. But I want to get premium after the migration. Please change my account ...

Visitor

hey,   atm. I´m moving to poland, and I want to use my spotify account from there, but I can not change the country settings to poland, because I don´t have a premium account atm. But I want...

Adam

Roadie

812 Views

7 replies

0 likes

  • 812 Views
  • 7 replies
  • 0 likes

Payment from a country to another

Hello! My sister recently moved into England for 9 months for a job and I decided to pay for her Spotify Premium for the trip. First I tried sending her a gift card but that didn't work for some reason. Then I logged into her account here, from Finla...

Newbie

Hello!   My sister recently moved into England for 9 months for a job and I decided to pay for her Spotify Premium for the trip. First I tried sending her a gift card but that didn't work fo...

Peter__

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

cannot put music from spotify to mdea player

I just purchased premium and the web player shows "premium" but I do not have the option to put it on my windws media player. I thought if I right mouse clicked on the song It would come up on the add to menu.

Casual Listener

I just purchased premium and the web player shows "premium" but I do not have the option to put it on my windws media player. I thought if I right mouse clicked on the song It would come up on the ad...

bunkie501

Casual Listener

417 Views

2 replies

0 likes

  • 417 Views
  • 2 replies
  • 0 likes

Solved!! Lost all my playlists, followers and people I'm following

Since I've updated Spotify on 25 Sept., my playlists, starred music, followers, and people I'm following doesn't load anymore. I've had some problems logging in with the new version, however, given that I use Spotify as my main music program, loosing...

Casual Listener

Since I've updated Spotify on 25 Sept., my playlists, starred music, followers, and people I'm following doesn't load anymore. I've had some problems logging in with the new version, however, given t...

patrikg

Casual Listener

611 Views

2 replies

0 likes

  • 611 Views
  • 2 replies
  • 0 likes

I cannot access my premium account

I am unable to login to my premium account. It says my password is incorrect...and I cant reset it because it is saying I have the wrong email address. So basically I am paying for an account I cant use or even close because I am unable to contact an...

Newbie

I am unable to login to my premium account. It says my password is incorrect...and I cant reset it because it is saying I have the wrong email address. So basically I am paying for an account I cant...

Taylor

Community Legend

424 Views

1 replies

0 likes

Account
Login
Premium
  • 424 Views
  • 1 replies
  • 0 likes

Spotify is not connecting

My Spotify is not working. It stopped about an hour ago or so. I cant logon or play anything.

Music Fan

My Spotify is not working. It stopped about an hour ago or so. I cant logon or play anything.

user-removed

Not applicable

6129 Views

16 replies

3 likes

Login
  • 6129 Views
  • 16 replies
  • 3 likes

Solved!! Premium doesn't work on my iPhone.

Tried logging out and back in as suggested no go. User name is laxx10. Pretty frustrating!

Casual Listener

Tried logging out and back in as suggested no go. User name is laxx10. Pretty frustrating!

user-removed

Not applicable

887 Views

5 replies

0 likes

  • 887 Views
  • 5 replies
  • 0 likes

HELP! Spotify won't let me sign in as thinks I'm abroad?

My spotify was permanently in offline mode for no reason and kept saying it's because location doesn't match my profile - but at same time it won't let me change my profile country because I'm in UK... ?! So I uninstalled and reinstalled the program,...

Visitor

My spotify was permanently in offline mode for no reason and kept saying it's because location doesn't match my profile - but at same time it won't let me change my profile country because I'm i...

user-removed

Not applicable

3298 Views

11 replies

0 likes

  • 3298 Views
  • 11 replies
  • 0 likes

Spotify gift card doesn't work.

I bought a Spotify Gift Card two days ago. I paid 300 SEK for it and I recieved a receipt which said that the card was going to be activated withig 24 hours. Well, it has been over 48 hours since I bought the card and it doesn't work. I've tried to r...

Casual Listener

I bought a Spotify Gift Card two days ago. I paid 300 SEK for it and I recieved a receipt which said that the card was going to be activated withig 24 hours. Well, it has been over 48 hours since I b...

Peter__

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Please delete my account

Three times have I requested that spotify should stop sending me spam but it seems like spotify refuse to accept that by NO i mean NO. How can i permanently delete my account and all personal data associated with it. And by delete i mean delete any p...

Visitor

Three times have I requested that spotify should stop sending me spam but it seems like spotify refuse to accept that by NO i mean NO.   How can i permanently delete my account and all perso...

Peter__

Community Legend

441 Views

1 replies

1 likes

Account
Other
Security
  • 441 Views
  • 1 replies
  • 1 likes

Payment failed

Spotify withdrawal money from one of my Credit cards every month, at the end of September a mistake made the withdrawal impossible because there was no money, the mistake was corrected and there is now money on the Credit card again.Now I'm waiting f...

Casual Listener

Spotify withdrawal money from one of my Credit cards every month, at the end of September a mistake made the withdrawal impossible because there was no money, the mistake was corrected and there is n...

Peter__

Community Legend

527 Views

3 replies

0 likes

Premium
  • 527 Views
  • 3 replies
  • 0 likes

The track is currently not available in the United States.

Im trying to access some Swedish songs. I don't live in the United States, I live in Sweden. I have recently moved here, does it have anything to do with my american credit card I am using to buy premium with? How can I change this to make it work?

Newbie

Im trying to access some Swedish songs. I don't live in the United States, I live in Sweden. I have recently moved here, does it have anything to do with my american credit card I am using to buy pre...

Peter__

Community Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Error while changing email prefs

I'm trying to disable all emails from spotify (recently unsubscribed). I'm at the url: https://www.spotify.com/us/account/profile/ Regardless of what options I change on the form, after I hit save and the page reloads there is a red rectangle with th...

Casual Listener

I'm trying to disable all emails from spotify (recently unsubscribed).    I'm at the url: https://www.spotify.com/us/account/profile/   Regardless of what options I change...

user-removed

Not applicable

746 Views

5 replies

0 likes

Account
Other
  • 746 Views
  • 5 replies
  • 0 likes

Solved!! "Unhandled error" when editing profile

When trying to save my profile stuff on https://www.spotify.com/se/account/profile/, I get a message saying "Sorry, unhandled error". That means I can't change my password or any other settings. Tested in Chrome and FF. Please fix this!

Casual Listener

When trying to save my profile stuff on https://www.spotify.com/se/account/profile/, I get a message saying "Sorry, unhandled error".    That means I can't change my password or an...

Robbie

Spotify Legend

2363 Views

19 replies

0 likes

  • 2363 Views
  • 19 replies
  • 0 likes

Cancelling premium subscription

Hi there, I cancelled my premium subscription a few months ago as I was about to leave the UK to travel and therefore did not want to have the 9.99 coming out of my account every month. I cancelled it and stopped using it but I have just realised tha...

Newbie

Hi there,    I cancelled my premium subscription a few months ago as I was about to leave the UK to travel and therefore did not want to have the 9.99 coming out of my account every mon...

Taylor

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Accidentally connecting to Facebook

Hi, I was listening to spotify on my friend's ipad when he accidentally connected his Facebook to my spotify, and now all of his contacts and his profile pic is on my spotify. How do I disconnect it? I can't find an option in the settings or the onli...

Newbie

Hi, I was listening to spotify on my friend's ipad when he accidentally connected his Facebook to my spotify, and now all of his contacts and his profile pic is on my spotify. How do I disconnect i...

Taylor

Community Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Accidently made extra account

Hi, I was trying to upgrade from unlimited to premium and accidently created a whole separate new account, so now I have two premium accounts. I don't know how to log onto the new one and cancel the subscription but the username is 12100713898 and th...

Newbie

Hi, I was trying to upgrade from unlimited to premium and accidently created a whole separate new account, so now I have two premium accounts. I don't know how to log onto the new one and cancel the ...

Taylor

Community Legend

333 Views

1 replies

0 likes

Account
Login
Subscription
  • 333 Views
  • 1 replies
  • 0 likes