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The downvote system in Spotify radio doesn't work!

Whenever i listen to a radio station on Spotify, the same songs appear again-and-again even though i have downvoted them into oblivion! I am tired of constantly downvoting the same Madonna/Paula Abdul/etc. songs on the 80s radio station every time i ...

Casual Listener

Whenever i listen to a radio station on Spotify, the same songs appear again-and-again even though i have downvoted them into oblivion! I am tired of constantly downvoting the same Madonna/Paula Ab...

apaternite

Music Fan

3155 Views

4 replies

6 likes

  • 3155 Views
  • 4 replies
  • 6 likes

Spotify not respecting subscription choices

I've had a spotify account since 2011, in 2012 I decided that I would not use this service and opted myself out of all communications. The last legit email I got was from Spotify on on 2012/07/19 and then I haven't heard anything. To my surprise Spot...

Visitor

I've had a spotify account since 2011, in 2012 I decided that I would not use this service and opted myself out of all communications. The last legit email I got was from Spotify on on 2012/07/19 and...

user-removed

Not applicable

724 Views

3 replies

0 likes

  • 724 Views
  • 3 replies
  • 0 likes

Sorry, Unhandled error

I have logged in and tried to edit my account to change my password. However, I get a message stating "Sorry, Unhandled error." I have tried to clear my browser cache and use a different browser. This is happening on both FIrefox 23.0.1 and Internet ...

Casual Listener

I have logged in and tried to edit my account to change my password. However, I get a message stating "Sorry, Unhandled error." I have tried to clear my browser cache and use a different browser. Thi...

Maad

Newbie

1702 Views

13 replies

0 likes

Account
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Is it possible to change my username?

Can I change my username not by creating new account? Because I created acc by Fb and it isn't cool enough for me. I don't want to lose my rather big playlists. And the money, because I have Unlimited.

Visitor

Can I change my username not by creating new account? Because I created acc by Fb and it isn't cool enough for me. I don't want to lose my rather big playlists. And the money, because I have Unlimite...

user-removed

Not applicable

449 Views

1 replies

0 likes

Account
Login
Unlimited
  • 449 Views
  • 1 replies
  • 0 likes

I’ve been charged twice

Hi! I have just noticed that I have been charged twice for my Premium Spotify for the last 3 months. Can you please help? Suzie

Newbie

Hi! I have just noticed that I have been charged twice for my Premium Spotify for the last 3 months. Can you please help? Suzie    

user-removed

Not applicable

460 Views

2 replies

0 likes

  • 460 Views
  • 2 replies
  • 0 likes

Could not update payment details

Could not update payment details Sorry, we could not update your payment details. Go back and try again or go back to your subscription page I get this message. I tried this 5 times. I have a new card with the same number but a new expiery date and C...

Casual Listener

Could not update payment details Sorry, we could not update your payment details. Go back and try again or go back to your subscription page   I get this message.  I tried this...

Joe

Community Legend

910 Views

3 replies

0 likes

Premium
Subscription
  • 910 Views
  • 3 replies
  • 0 likes

DELETE MY ACCOUNT AND MY MAIL ADRESS

delete my account and my mail adress my mail is <> [Edit: Snip-Email(Privacy)-Peter]

Newbie

delete my account and my mail adress my mail is <<SNIP>>   [Edit: Snip-Email(Privacy)-Peter]

Robbie

Spotify Legend

876 Views

7 replies

0 likes

  • 876 Views
  • 7 replies
  • 0 likes

Registration date

Hello, I'd really like to know when I registered for spotify but can not seem to find this information anywhere. Can someone please help me with this? Thanks in advance!

Casual Listener

Hello,   I'd really like to know when I registered for spotify but can not seem to find this information anywhere. Can someone please help me with this?   Thanks in advance!

Robbie

Spotify Legend

1863 Views

5 replies

0 likes

Account
  • 1863 Views
  • 5 replies
  • 0 likes

Upgraded to premium, but not getting it

Hi. I upgraded to premium early this morning, but i still hav'nt got it. I've tried to log out and in, still nothing. I also tried to reinstall my spotify, but still nothing premium. I've got an amail about my payment was successfully, so why don't i...

Newbie

Hi.   I upgraded to premium early this morning, but i still hav'nt got it. I've tried to log out and in, still nothing. I also tried to reinstall my spotify, but still nothing premium. ...

Peter__

Community Legend

622 Views

3 replies

0 likes

Account
  • 622 Views
  • 3 replies
  • 0 likes

Disconnected from facebook and wish to restore

Hi, as mentioned above, I disconnected my account from my facebook in the spotify settings. I lost all my playlists and artists i had followed. Is it possibe to get this restored to my account? cheers.

Casual Listener

Hi, as mentioned above, I  disconnected my account from my facebook in the spotify settings. I lost all my playlists and artists i had followed. Is it possibe to get this restored to my ...

Peter__

Community Legend

1201 Views

5 replies

0 likes

Account
  • 1201 Views
  • 5 replies
  • 0 likes

Solved!! how to charge my bank account now?

hey everyone, i just got my account downgraded to free because the payment for october failed a few days ago. The next charge set to be booked off of my bank account is october 22. Is there any way to charge my account now and restore premium immedia...

Casual Listener

hey everyone, i just got my account downgraded to free because the payment for october failed a few days ago. The next charge set to be booked off of my bank account is october 22. Is there any w...

Peter__

Community Legend

915 Views

3 replies

0 likes

Account
Premium
Subscription
  • 915 Views
  • 3 replies
  • 0 likes

Virgin Media and the wrong Spotify account!

I was subscribed to spotify with a virgin media account. I have closed this account and have moved from UK to NZ. I want to reactivate my spotify premium account and pay the subscrition here in NZ but spotify wont let me! Can anyone help!!! I want to...

Newbie

I was subscribed to spotify with a virgin media account. I have closed this account and have moved from UK to NZ. I want to reactivate my spotify premium account and pay the subscrition here in NZ bu...

Thedev

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Export Playlists from one spotify account to another

Hi all! Sorry if this has been answered but didn't find anything with search. Me and my Girlfriend started a spotify account together a few years ago. I made my playlists and she made hers on that account. Now we have broken up. And I was wondering h...

Newbie

Hi all! Sorry if this has been answered but didn't find anything with search.   Me and my Girlfriend started a spotify account together a few years ago. I made my playlists and she made ...

Joost2

Roadie

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes

Change profile picture on Spotify

So, I saw a thread of this from a year ago, when Spotify said they weren't going to deal with it, and thought I'd bring it back up. I'm kind of shocked that after a year this has not been resolved. For those of us who don't want to connect with Faceb...

Casual Listener

So, I saw a thread of this from a year ago, when Spotify said they weren't going to deal with it, and thought I'd bring it back up. I'm kind of shocked that after a year this has not been resolved. ...

Adam

Roadie

1071 Views

3 replies

0 likes

Account
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  • 3 replies
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Horrible Customer Service

SPOTIFY NEEDS EITHER A LIVE CHAT OR PHONE SUPPORT!!!! This is rediculous this is the second time im dealing with them my subsription was closed early its back to free service when I have a paypal receipt showing I paid for a years worth of service. I...

Newbie

SPOTIFY NEEDS EITHER A LIVE CHAT OR PHONE SUPPORT!!!!   This is rediculous this is the second time im dealing with them my subsription was closed early its back to free service when I have a...

Peter__

Community Legend

422 Views

1 replies

1 likes

  • 422 Views
  • 1 replies
  • 1 likes

Payment failure

For a few months I have been uable to pay my spotify premium (bank account empty), and today i tried to pay, and my card and account has money, but still it doesnt work.. It just says error.. And i've tried four times.. Can someone pleas help me??

Regular

For a few months I have been uable to pay my spotify premium (bank account empty), and today i tried to pay, and my card and account has money, but still it doesnt work.. It just says error.. And i'v...

Peter__

Community Legend

936 Views

9 replies

0 likes

Premium
  • 936 Views
  • 9 replies
  • 0 likes

Solved!! offline content when abroad in far-off places

Hi - I'm about to head off to Nepal, Myanmar, Thailand, etc... I know some countries don't have Spotify yet, but if I load up my iPhone5 with content and make it available offline, I'm assuming it will be fine - or won't it be? Please advise as I don...

Newbie

Hi - I'm about to head off to Nepal, Myanmar, Thailand, etc... I know some countries don't have Spotify yet, but if I load up my iPhone5 with content and make it available offline, I'm assuming it wi...

Thedev

Community Legend

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Suddenly got a new blanco account

I'm using spotify for about a year, but then Spotify created a 'new' account for me, without asking for it. My new account is just blanco, without playlists, favourites and followers. I can't login to my old account, which still has al the lists and ...

Casual Listener

I'm using spotify for about a year, but then Spotify created a 'new' account for me, without asking for it. My new account is just blanco, without playlists, favourites and followers. I can't login t...

meiri

Casual Listener

629 Views

4 replies

0 likes

  • 629 Views
  • 4 replies
  • 0 likes

I can't remember my password.

Please help. I can't remember my password. If I follow your help links it tells me to type in a new password twice then then asks for current password which I can not remember. How do I get around this? Any way to email me my old password? Thanks

Newbie

Please help. I can't remember my password. If I follow your help links it tells me to type in a new password twice then then asks for current password which I can not remember. How do I get around th...

Thedev

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes