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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780685 Views

18 replies

29 likes

  • 780685 Views
  • 18 replies
  • 29 likes

Error while changing email prefs

I'm trying to disable all emails from spotify (recently unsubscribed). I'm at the url: https://www.spotify.com/us/account/profile/ Regardless of what options I change on the form, after I hit save and the page reloads there is a red rectangle with th...

Casual Listener

I'm trying to disable all emails from spotify (recently unsubscribed).    I'm at the url: https://www.spotify.com/us/account/profile/   Regardless of what options I change...

user-removed

Not applicable

607 Views

5 replies

0 likes

Account
Other
  • 607 Views
  • 5 replies
  • 0 likes

Solved!! "Unhandled error" when editing profile

When trying to save my profile stuff on https://www.spotify.com/se/account/profile/, I get a message saying "Sorry, unhandled error". That means I can't change my password or any other settings. Tested in Chrome and FF. Please fix this!

Casual Listener

When trying to save my profile stuff on https://www.spotify.com/se/account/profile/, I get a message saying "Sorry, unhandled error".    That means I can't change my password or an...

Robbie

Spotify Legend

1995 Views

19 replies

0 likes

  • 1995 Views
  • 19 replies
  • 0 likes

Cancelling premium subscription

Hi there, I cancelled my premium subscription a few months ago as I was about to leave the UK to travel and therefore did not want to have the 9.99 coming out of my account every month. I cancelled it and stopped using it but I have just realised tha...

Newbie

Hi there,    I cancelled my premium subscription a few months ago as I was about to leave the UK to travel and therefore did not want to have the 9.99 coming out of my account every mon...

Taylor

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Accidentally connecting to Facebook

Hi, I was listening to spotify on my friend's ipad when he accidentally connected his Facebook to my spotify, and now all of his contacts and his profile pic is on my spotify. How do I disconnect it? I can't find an option in the settings or the onli...

Newbie

Hi, I was listening to spotify on my friend's ipad when he accidentally connected his Facebook to my spotify, and now all of his contacts and his profile pic is on my spotify. How do I disconnect i...

Taylor

Community Legend

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Accidently made extra account

Hi, I was trying to upgrade from unlimited to premium and accidently created a whole separate new account, so now I have two premium accounts. I don't know how to log onto the new one and cancel the subscription but the username is 12100713898 and th...

Newbie

Hi, I was trying to upgrade from unlimited to premium and accidently created a whole separate new account, so now I have two premium accounts. I don't know how to log onto the new one and cancel the ...

Taylor

Community Legend

281 Views

1 replies

0 likes

Account
Login
Subscription
  • 281 Views
  • 1 replies
  • 0 likes

Spotify in Turkey

when its gonna be available in Turkey!!!

Newbie

when its gonna be available in Turkey!!!

bluezzbastardzz

Music Fan

955 Views

2 replies

0 likes

  • 955 Views
  • 2 replies
  • 0 likes

The downvote system in Spotify radio doesn't work!

Whenever i listen to a radio station on Spotify, the same songs appear again-and-again even though i have downvoted them into oblivion! I am tired of constantly downvoting the same Madonna/Paula Abdul/etc. songs on the 80s radio station every time i ...

Casual Listener

Whenever i listen to a radio station on Spotify, the same songs appear again-and-again even though i have downvoted them into oblivion! I am tired of constantly downvoting the same Madonna/Paula Ab...

apaternite

Music Fan

2912 Views

4 replies

6 likes

  • 2912 Views
  • 4 replies
  • 6 likes

Spotify not respecting subscription choices

I've had a spotify account since 2011, in 2012 I decided that I would not use this service and opted myself out of all communications. The last legit email I got was from Spotify on on 2012/07/19 and then I haven't heard anything. To my surprise Spot...

Visitor

I've had a spotify account since 2011, in 2012 I decided that I would not use this service and opted myself out of all communications. The last legit email I got was from Spotify on on 2012/07/19 and...

user-removed

Not applicable

566 Views

3 replies

0 likes

  • 566 Views
  • 3 replies
  • 0 likes

Sorry, Unhandled error

I have logged in and tried to edit my account to change my password. However, I get a message stating "Sorry, Unhandled error." I have tried to clear my browser cache and use a different browser. This is happening on both FIrefox 23.0.1 and Internet ...

Casual Listener

I have logged in and tried to edit my account to change my password. However, I get a message stating "Sorry, Unhandled error." I have tried to clear my browser cache and use a different browser. Thi...

Maad

Newbie

1171 Views

13 replies

0 likes

Account
  • 1171 Views
  • 13 replies
  • 0 likes

Is it possible to change my username?

Can I change my username not by creating new account? Because I created acc by Fb and it isn't cool enough for me. I don't want to lose my rather big playlists. And the money, because I have Unlimited.

Visitor

Can I change my username not by creating new account? Because I created acc by Fb and it isn't cool enough for me. I don't want to lose my rather big playlists. And the money, because I have Unlimite...

user-removed

Not applicable

316 Views

1 replies

0 likes

Account
Login
Unlimited
  • 316 Views
  • 1 replies
  • 0 likes

I’ve been charged twice

Hi! I have just noticed that I have been charged twice for my Premium Spotify for the last 3 months. Can you please help? Suzie

Newbie

Hi! I have just noticed that I have been charged twice for my Premium Spotify for the last 3 months. Can you please help? Suzie    

user-removed

Not applicable

299 Views

2 replies

0 likes

  • 299 Views
  • 2 replies
  • 0 likes

Could not update payment details

Could not update payment details Sorry, we could not update your payment details. Go back and try again or go back to your subscription page I get this message. I tried this 5 times. I have a new card with the same number but a new expiery date and C...

Casual Listener

Could not update payment details Sorry, we could not update your payment details. Go back and try again or go back to your subscription page   I get this message.  I tried this...

Joe

Community Legend

778 Views

3 replies

0 likes

Premium
Subscription
  • 778 Views
  • 3 replies
  • 0 likes

DELETE MY ACCOUNT AND MY MAIL ADRESS

delete my account and my mail adress my mail is <> [Edit: Snip-Email(Privacy)-Peter]

Newbie

delete my account and my mail adress my mail is <<SNIP>>   [Edit: Snip-Email(Privacy)-Peter]

Robbie

Spotify Legend

635 Views

7 replies

0 likes

  • 635 Views
  • 7 replies
  • 0 likes

Registration date

Hello, I'd really like to know when I registered for spotify but can not seem to find this information anywhere. Can someone please help me with this? Thanks in advance!

Casual Listener

Hello,   I'd really like to know when I registered for spotify but can not seem to find this information anywhere. Can someone please help me with this?   Thanks in advance!

Robbie

Spotify Legend

1604 Views

5 replies

0 likes

Account
  • 1604 Views
  • 5 replies
  • 0 likes

Upgraded to premium, but not getting it

Hi. I upgraded to premium early this morning, but i still hav'nt got it. I've tried to log out and in, still nothing. I also tried to reinstall my spotify, but still nothing premium. I've got an amail about my payment was successfully, so why don't i...

Newbie

Hi.   I upgraded to premium early this morning, but i still hav'nt got it. I've tried to log out and in, still nothing. I also tried to reinstall my spotify, but still nothing premium. ...

Peter__

Community Legend

462 Views

3 replies

0 likes

Account
  • 462 Views
  • 3 replies
  • 0 likes

Disconnected from facebook and wish to restore

Hi, as mentioned above, I disconnected my account from my facebook in the spotify settings. I lost all my playlists and artists i had followed. Is it possibe to get this restored to my account? cheers.

Casual Listener

Hi, as mentioned above, I  disconnected my account from my facebook in the spotify settings. I lost all my playlists and artists i had followed. Is it possibe to get this restored to my ...

Peter__

Community Legend

1021 Views

5 replies

0 likes

Account
  • 1021 Views
  • 5 replies
  • 0 likes

Solved!! how to charge my bank account now?

hey everyone, i just got my account downgraded to free because the payment for october failed a few days ago. The next charge set to be booked off of my bank account is october 22. Is there any way to charge my account now and restore premium immedia...

Casual Listener

hey everyone, i just got my account downgraded to free because the payment for october failed a few days ago. The next charge set to be booked off of my bank account is october 22. Is there any w...

Peter__

Community Legend

726 Views

3 replies

0 likes

Account
Premium
Subscription
  • 726 Views
  • 3 replies
  • 0 likes

Virgin Media and the wrong Spotify account!

I was subscribed to spotify with a virgin media account. I have closed this account and have moved from UK to NZ. I want to reactivate my spotify premium account and pay the subscrition here in NZ but spotify wont let me! Can anyone help!!! I want to...

Newbie

I was subscribed to spotify with a virgin media account. I have closed this account and have moved from UK to NZ. I want to reactivate my spotify premium account and pay the subscrition here in NZ bu...

Thedev

Community Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Export Playlists from one spotify account to another

Hi all! Sorry if this has been answered but didn't find anything with search. Me and my Girlfriend started a spotify account together a few years ago. I made my playlists and she made hers on that account. Now we have broken up. And I was wondering h...

Newbie

Hi all! Sorry if this has been answered but didn't find anything with search.   Me and my Girlfriend started a spotify account together a few years ago. I made my playlists and she made ...

Joost2

Roadie

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Change profile picture on Spotify

So, I saw a thread of this from a year ago, when Spotify said they weren't going to deal with it, and thought I'd bring it back up. I'm kind of shocked that after a year this has not been resolved. For those of us who don't want to connect with Faceb...

Casual Listener

So, I saw a thread of this from a year ago, when Spotify said they weren't going to deal with it, and thought I'd bring it back up. I'm kind of shocked that after a year this has not been resolved. ...

Adam

Roadie

881 Views

3 replies

0 likes

Account
  • 881 Views
  • 3 replies
  • 0 likes