Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Weird question regarding unsubscribing.

Hello, This is a little embarresing to say but here it goes. A while back, me and my ex girlfriend broke off. Unfortunately we are no longer on speaking terms, though i'm still paying for her Spotify account. I was wondering if it was possible to can...

Casual Listener

Hello,   This is a little embarresing to say but here it goes.   A while back, me and my ex girlfriend broke off. Unfortunately we are no longer on speaking terms, though i'm still ...

Peter__

Community Legend

425 Views

3 replies

0 likes

Account
  • 425 Views
  • 3 replies
  • 0 likes

Solved!! Charged for non-existing account?

Hi. I recently tried to update my card details by logging into my spotify online via a link in an email from spotify. In my subscriptions, despite having been on the premium service, it listed me on the free one. I assumed this was as my card had alm...

Casual Listener

Hi. I recently tried to update my card details by logging into my spotify online via a link in an email from spotify. In my subscriptions, despite having been on the premium service, it listed me on ...

Peter__

Community Legend

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Solved!! Account not working

I've tried logging in through facebook, and the username but when I log on it just shows I'm a free user and all my playlists ahve gone? But I have two accounts and when I log onto my other one it shows I'm still following the other one with the same...

Casual Listener

I've tried logging in through facebook, and the username but when I log on it just shows I'm a free user and all my playlists ahve gone? But I have two accounts and when I log onto my other one it sh...

Kierandal1

Casual Listener

570 Views

2 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
  • 570 Views
  • 2 replies
  • 0 likes

I cannot upgrade to Premium! (and the website is down on PC, WinXP, all browsers)

I've been a US Spotify user back since you had to invite FB friends in order to get it here. Now I want the Premium subscription and the site won't let me get there!What's going on and who can get me signed up on Premium so I can listen to my Playlis...

Casual Listener

I've been a US Spotify user back since you had to invite FB friends in order to get it here.  Now I want the Premium subscription and the site won't let me get there! What's going on and who ca...

Peter__

Community Legend

635 Views

5 replies

0 likes

  • 635 Views
  • 5 replies
  • 0 likes

Spotify premium stopped working

My spotify premium has stopped working,on checking my account I am now registered as a spotify free customer, I have checked my bank and the sept payment has not been collected, plenty of funds and direct debit still in place?

Newbie

My spotify premium has stopped working,on checking my account I am now registered as a spotify free customer, I have checked my bank and the sept payment has not been collected, plenty of funds and d...

Peter__

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Do you charge me if I resubscribe using Paypal?

Hey there. I have Spotify Premium "You are registered for Spotify Premium until 2014-02-07. After this period your account will become a Spotify Free account.". I want to resubscribe to service, now my account is "canceled", but I do not want to top-...

Visitor

Hey there.   I have Spotify Premium "You are registered for Spotify Premium until 2014-02-07. After this period your account will become a Spotify Free account.". I want to resubscribe to se...

Thedev

Community Legend

348 Views

1 replies

0 likes

Account
Premium
Subscription
  • 348 Views
  • 1 replies
  • 0 likes

pukkod

hej kan ni fixa mitt kort?? Nr 0766376190,,har varken pin-kod eller puk,,, Sen om ni måste göra nåt på knapparna vi eran dator, för att denna ska kunna funka att spela spotify i bilen igen,,,hm,,,,, alla är offline,,,, fast jag rör fram o tillbaka,,,...

Newbie

hej kan ni fixa mitt kort?? Nr 0766376190,,har varken pin-kod eller puk,,, Sen om ni måste göra nåt på knapparna vi eran dator, för att denna ska kunna funka att spela spotify i bilen igen,,,hm,,,,, ...

227 Views

0 replies

0 likes

  • 227 Views
  • 0 replies
  • 0 likes

facebook help help now password help

okay so i changed my facebook password earlier, and when i did i selected for facebook to be logged out of other devices i've logged in with. this caused spotify to log out. when i signed back in, spotify asked me if i had an account. i said yes but ...

Visitor

okay so i changed my facebook password earlier, and when i did i selected for facebook to be logged out of other devices i've logged in with. this caused spotify to log out. when i signed back i...

Peter__

Community Legend

466 Views

3 replies

0 likes

  • 466 Views
  • 3 replies
  • 0 likes

Change account name

Hi! I signed up for spotify with a username. I later linked it through Facebook. Can I changed my profile name so it is just my facebook information? In other words, all my friends thru Facebook are listed just with their facebook profile name. Mine ...

Newbie

Hi! I signed up for spotify with a username. I later linked it through Facebook.   Can I changed my profile name so it is just my facebook information?   In other words, all my frie...

Peter__

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Problema con mi suscripción a traves de MOVISTAR

Hola, he contratado spotify premium atraves de movistar y a la hora de activar la cuenta me da el codigo de error 8, llevo una semana hablando con ellos y siempre me derivan a vosotros. ¿Hay alguna solucion en particular? Ya he pasado mis vacaciones ...

Casual Listener

Hola, he contratado spotify premium atraves de movistar y a la hora de activar la cuenta me da el codigo de error 8, llevo una semana hablando con ellos y siempre me derivan a vosotros. ¿Hay alguna s...

Peter__

Community Legend

2283 Views

16 replies

0 likes

  • 2283 Views
  • 16 replies
  • 0 likes

End of NUS Discount

Hello there, My NUS card came to an end and thus I paid the full 9.99 for this month's spotift subscription. However, I now have a new NUS card and it is not letting me link the two anymore. Clicking on the link on the NUS website won't help and unde...

Newbie

Hello there,   My NUS card came to an end and thus I paid the full 9.99 for this month's spotift subscription. However, I now have a new NUS card and it is not letting me link the two anymor...

Thedev

Community Legend

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

3-month Spotify Premium works not

I bought 2 short 3-month Spotify premium but when I turn the code it says that the code is wrong i pay 300kr Swedish money for each card a total of $ 100 I think they are not good that they become so hope you can fix it , the picture of them and a re...

Newbie

I bought 2 short 3-month Spotify premium but when I turn the code it says that the code is wrong i pay 300kr Swedish money for each card a total of $ 100 I think they are not good that they become so...

user-removed

Not applicable

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

I WAS CHARGED TWICE AFTER I CANCELLED MY FREE 30 DAY TRIAL

Features Premium Help Profile Account Log Out champlain19Log Out Get Spotify (((((((( CHAMPLAIN19@YAHOO.COM))) Your receipts Back to the subscription page Order IDDateProduct descriptionPrice 248373770010 2013-09-08 1 month of Spotify Premium $9.99 2...

Newbie

  Features Premium Help Profile Account Log Out champlain19Log Out Get Spotify             ((((((...

user-removed

Not applicable

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

How do I delete my account?

I am wanting to delete my account as I am not really using it and when I do it crashes. I can no longer justify the money. Can anyone tell me how to delete it? Thanks

Visitor

I am wanting to delete my account as I am not really using it and when I do it crashes. I can no longer justify the money. Can anyone tell me how to delete it? Thanks

Joe

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Premium

I had to delete spotify so i could upgrade my iphone. After i reinstalled it i cant listen to playlists anymore just radio. How do i cancel my subscription and stop getting charged every month for just radio?

Newbie

I had to delete spotify so i could upgrade my iphone. After i reinstalled it i cant listen to playlists anymore just radio. How do i cancel my subscription and stop getting charged every month for ju...

Joe

Community Legend

323 Views

1 replies

0 likes

Premium
  • 323 Views
  • 1 replies
  • 0 likes

All songs say unavailable

Hi. Had my spotify account for about a year when last week it just stopped working. Can't play any songs. They all say I need a premium account, which I have. Even the playlists that I've downloaded say the same. Can anyone help?

Newbie

Hi. Had my spotify account for about a year when last week it just stopped working. Can't play any songs. They all say I need a premium account, which I have. Even the playlists that I've downloaded ...

Joe

Community Legend

402 Views

1 replies

0 likes

Account
  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Some tracks not playing

Recently I became a Premium user. Today I realized that a few songs don't play - streamed music - on a certain album, but others do. Why? Spoiler (Highlight to read)

Casual Listener

Recently I became a Premium user. Today I realized that a few songs don't play - streamed music - on a certain album, but others do. Why?   

hanseman_net

Casual Listener

724 Views

3 replies

0 likes

  • 724 Views
  • 3 replies
  • 0 likes

Spotify Has Created Two Accounts For Me!!!!!!

So logged onto spotify today to see all my playlists have been deleted and I was no longer a subscribed member. Was raging at first but it seems like spotify has just created a new account for my logon. As I have friends who have followed me (my old ...

Visitor

So logged onto spotify today to see all my playlists have been deleted and I was no longer a subscribed member. Was raging at first but it seems like spotify has just created a new account for my log...

Joe

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Connection Issues

I had previously disconnected my account from Facebook, and yesterday I reconnected it. However, it doesn't seem to be working quite right. The desktop and phone apps still show a blank picture and my username rather than my full name. Basically it s...

Roadie

I had previously disconnected my account from Facebook, and yesterday I reconnected it.  However, it doesn't seem to be working quite right.  The desktop and phone apps still show a blank p...

djshackesq

Roadie

940 Views

3 replies

0 likes

  • 940 Views
  • 3 replies
  • 0 likes

Playlist's are gone

Hello, since I logged in into my Spotify, all my Playlists which were not in a seperate folder are gone!! How can I restore them?

Casual Listener

Hello, since I logged in into my Spotify, all my Playlists which were not in a seperate folder are gone!! How can I restore them?

frangelico

Casual Listener

1051 Views

8 replies

0 likes

  • 1051 Views
  • 8 replies
  • 0 likes