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Solved!! Accidentally created a new account

Today I activated Spotify premium including a free trial month. For some reason it did not associate with my normal account that I have been using for years, but instead created a new account with the email address of my Facebook account. How can I t...

Casual Listener

Today I activated Spotify premium including a free trial month. For some reason it did not associate with my normal account that I have been using for years, but instead created a new account with th...

whomma

Casual Listener

674 Views

2 replies

0 likes

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misspelled email but cannot correct; says account already exists

My email address is has a typo on my profile there is a "y" instead of the "h" in bellsouth, so when I went to correct it, it said a profile already exists. ( I am assuming mine and therefore I have two?) but I can't request password help because the...

Casual Listener

 My email address is has a typo on my profile there is a "y" instead of the "h" in bellsouth, so when I went to correct it, it said a profile already exists. ( I am assuming mine and t...

Jamie

Spotify Legend

2489 Views

5 replies

0 likes

Account
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RECUPERAR LISTA BORRADA

Por favor borré una lista importantísimo, les agradecería infinitamente que me la recuperasen. El nombre de la lista es; rocanrol en havaianas#3. Nombre de cuenta xoangarcia. Mil gracias desde ya!!

Newbie

Por favor borré una lista importantísimo, les agradecería infinitamente que me la recuperasen. El nombre de la lista es; rocanrol en havaianas#3. Nombre de cuenta xoangarcia.   Mil gracia...

Peter__

Community Legend

612 Views

5 replies

0 likes

  • 612 Views
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log in help

I recently got a new computer at work. I am trying to redownload the program. I cannot remember my password. According to my computer at home my user name is Username: 1224167805 I tried signing in using that and also katjane which shows up in the co...

Newbie

I recently got a new computer at work. I am trying to redownload the program. I cannot remember my password. According to my computer at home my user name is Username: 1224167805 I tried signing in u...

Peter__

Community Legend

377 Views

1 replies

0 likes

Login
  • 377 Views
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Last night i deleted my spotify on facebook! lost premium and playlist!

Hello, (Please excuse me for my bad english, it's not my mother language). So, last night i deleted spotify from my facebook account and now i can't get access to my spotify-facebook account anymore. Only through my normal mail account. And when i lo...

Visitor

Hello,   (Please excuse me for my bad english, it's not my mother language). So, last night i deleted spotify from my facebook account and now i can't get access to my spotify-facebook acc...

Peter__

Community Legend

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
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Different e-mailadresses

Hi!I have an Spotify-account registred on an old e--mailadress that I no longer use. When I try to change it to my new e-mailadress I get the message that "This e-mail is already registred on another account". I thought "Oh, I've obviously forgot tha...

Casual Listener

Hi! I have an Spotify-account registred on an old e--mailadress that I no longer use. When I try to change it to my new e-mailadress I get the message that "This e-mail is already registred on ano...

pitteillemeg

Casual Listener

458 Views

2 replies

0 likes

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Premium account hacked

Hello Spotify community, This is in reference to support ticket 00944479. My Premium account has been compromised, the password has changed as well as the email address on the account. Please HALP

Casual Listener

Hello Spotify community,   This is in reference to support ticket 00944479. My Premium account has been compromised, the password has changed as well as the email address on the account. Ple...

carbs2k

Casual Listener

654 Views

7 replies

0 likes

Account
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Won't accept password

Hi I have spotify premium which I listen to via the spotify desktop app on my home pc and on my work pc (not at the same time). My work pc no longer accepts my password, instead telling me it is incorrect. I've tried resetting my password a number of...

Casual Listener

Hi   I have spotify premium which I listen to via the spotify desktop app on my home pc and on my work pc (not at the same time).   My work pc no longer accepts my password, instead...

Peter__

Community Legend

802 Views

3 replies

0 likes

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Problem Changeing Country settings

Hi, I have a roblem changeing my country setings, I'm from Spain and I use my spanish card number to pay spotify monthly, I recently moved to England but I want to use the credit card from spain, how do I change my country details in Spotify? Thx

Regular

Hi, I have a roblem changeing my country setings, I'm from Spain and I use my spanish card number to pay spotify monthly, I recently moved to England but I want to use the credit card from spain, how...

Peter__

Community Legend

540 Views

4 replies

0 likes

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Solved!! Want to Delete Facebook but cant log in.

Ok, So i'm sick of facebook, and i really, really want to delete it but when i sumbitted my Deletion request i got locked out of Spotify. All i want to do is delete my Facebook but still be able to use spotify. Is there a way to unlink my Spotify Acc...

Newbie

Ok, So i'm sick of facebook, and i really, really want to delete it but when i sumbitted my Deletion request i got locked out of Spotify. All i want to do is delete my Facebook but still be able to u...

Peter__

Community Legend

4014 Views

5 replies

0 likes

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JUST bought Spotify card, redeemed wrong subscription though?

I had sent this to customer support but Yahoo took it upon themselves to delete the email account I was using. My mom just bought a $30 Spotify card for me because they do not want to give out credit card information. I was given choice(s?) for what ...

Newbie

I had sent this to customer support but Yahoo took it upon themselves to delete the email account I was using.  My mom just bought a $30 Spotify card for me because they do not want to give ou...

Peter__

Community Legend

650 Views

2 replies

0 likes

Premium
Unlimited
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Lost playlist and now back on free trial?

Hello, I got logged out on my phone and now all of my playlists are gone on my phone as well as the desktop version. It also shows that I am on a 2 day premium trail but I have upgraded and paid for the premium membership already. Thoughts?

Newbie

Hello,   I got logged out on my phone and now all of my playlists are gone on my phone as well as the desktop version. It also shows that I am on a 2 day premium trail but I have upgraded an...

Peter__

Community Legend

485 Views

3 replies

1 likes

  • 485 Views
  • 3 replies
  • 1 likes

Another users playlists

My partner passed away trahically recently and unfortunately his mobile phone could not be saved. He used spotify all the time and in his playlist was a specific song he said that he wanted playing at his funeral. I can't remember what it was called....

Casual Listener

My partner passed away trahically recently and unfortunately his mobile phone could not be saved. He used spotify all the time and in his playlist was a specific song he said that he wanted playing a...

Peter__

Community Legend

382 Views

2 replies

0 likes

  • 382 Views
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Solved!! Premium works only on mobile

Here's the story: I downloaded the app on my phone and login via Facebook. Then I upgrade my account to Premium. Now I'm logging in on the web via FB and my account is just basic free acount. Both accounts are connetced to the same e-mial adress fana...

Casual Listener

Here's the story: I downloaded the app on my phone and login via Facebook. Then I upgrade my account to Premium. Now I'm logging in on the web via FB and my account is just basic free acount. ...

Thedev

Community Legend

707 Views

3 replies

0 likes

Premium
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Changing payment date

hi! could you please turn my account to free , so I can resubscribe today so you charge me every month on this 26th?! thanks!

Casual Listener

hi! could you please turn my account to free , so I can resubscribe today so you charge me every month on this 26th?!   thanks!

Panz3r

Casual Listener

459 Views

2 replies

0 likes

Subscription
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  • 2 replies
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forgot my whole account

I have signed up for spotify a few months back. I love it. I just got an upgrade for my phone and when I tried to sign in I realized I had made a few accounts with different emails.the one I'm looking for had premium on it and all of my music that I'...

Newbie

I have signed up for spotify a few months back. I love it. I just got an upgrade for my phone and when I tried to sign in I realized I had made a few accounts with different emails.the one I'm lookin...

Thedev

Community Legend

360 Views

1 replies

0 likes

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  • 1 replies
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Does spotify work in Thailand?

Hi, I would like to know that does Spotify work in Thailand? Now I live in France, and I have a spotify premium account. But next week I'm leaving to BKK, Thailand. But I still need to continue my account to use in Thailand, is it possible? I look fo...

Regular

Hi, I would like to know that does Spotify work in Thailand? Now I live in France, and I have a spotify premium account. But next week I'm leaving to BKK, Thailand. But I still need to continue m...

user-removed

Not applicable

11034 Views

8 replies

0 likes

Premium
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I got charged after the 1 month test of spotify

Hi there.... I made a new facebook..I tried 1 month for free on the first facebook account. and I didn't really want to be charged each month.. all I wanted was testing it for 1 month... And I found out that I am good without the premium... And then ...

Newbie

Hi there.... I made a new facebook.. I tried 1 month for free on the first facebook account. and I didn't really want to be charged each month.. all I wanted was testing it for 1 month... And I fo...

Thedev

Community Legend

335 Views

1 replies

0 likes

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Security and billing

From one evening to the next morning my playlists had disappeared and I`d been degraded from an unlimited account to a free account. It seems someone (or a machine) had created a new account. I certainly did not create a new account. On browsing thro...

Visitor

From one evening to the next morning my playlists had disappeared and I`d been degraded from an unlimited account to a free account. It seems someone (or a machine) had created a new account. I certa...

user-removed

Not applicable

350 Views

2 replies

0 likes

Subscription
  • 350 Views
  • 2 replies
  • 0 likes

Connected to Face book 2 accounts created lost playlists

A couple days ago i got spotify premium and logged on to another created account by facebook and then it deleted all my playlists and made a brand new spotify page for me i even try to go on my other account that wasnt connected to facebook it now is...

Casual Listener

A couple days ago i got spotify premium and logged on to another created account by facebook and then it deleted all my playlists and made a brand new spotify page for me i even try to go on my other...

Bruce112225

Casual Listener

401 Views

2 replies

0 likes

Account
Premium
  • 401 Views
  • 2 replies
  • 0 likes