Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Some how all of my starred songs have disappeared, i've tryed logging off and still no songs
Some how all of my starred songs have disappeared, i've tryed logging off and still no songs
Newbie
222 Views
1 replies
0 likes
This is kinda ridicoulus, but if you have chosen Norway as the country. You can't see the service status. There literally isn't any button that says service status. But if you change the country to other countries, the button and page magically appea...
This is kinda ridicoulus, but if you have chosen Norway as the country. You can't see the service status. There literally isn't any button that says service status. But if you change the country to...
231 Views
0 replies
0 likes
I can get music streamed but when I try to find songs or artists. it only finds the files in my hard disk and most of times it says error of explorationm try again. It keeps on doing that
I can get music streamed but when I try to find songs or artists. it only finds the files in my hard disk and most of times it says error of explorationm try again. It keeps on doing that
218 Views
0 replies
0 likes
Hello, Since this afternoon my spotify client on my macbook pro won't stream. First it said it was in offline mode, while I was clearly hooked up to the internet. And after re-installing it, it didn't work at all. Now I'm at the point where, on this ...
Hello, Since this afternoon my spotify client on my macbook pro won't stream. First it said it was in offline mode, while I was clearly hooked up to the internet. And after re-installing i...
Spotify
1110 Views
11 replies
0 likes
I can't figure this out for some reason my friend list has stop working and I can't see what anyone else is listening to. It is driving me crazy! Does anyone have a solution? I've tried disconnecting facebook and reconnecting...nothing.
I can't figure this out for some reason my friend list has stop working and I can't see what anyone else is listening to. It is driving me crazy! Does anyone have a solution? I've tried disconnecting...
Casual Listener
451 Views
3 replies
1 likes
i have cancelled my subscription 3 times and am still getting charged for the premium package i used the free trial and now i want out i cant afford it and ihave tried 3 different times and am still getting charged!!!! help me!!!
i have cancelled my subscription 3 times and am still getting charged for the premium package i used the free trial and now i want out i cant afford it and ihave tried 3 different times and am still ...
Community Legend
370 Views
2 replies
0 likes
First of all, I am really happy to see spotify up and running in our "third-world" country Luxembourg... Well done! Unfortunately lots of titles are unavailable on "OUR" market (which in itself is already a contra-productive, non-sensical approach, t...
First of all, I am really happy to see spotify up and running in our "third-world" country Luxembourg... Well done! Unfortunately lots of titles are unavailable on "OUR" market (which in itself &nb...
Regular
632 Views
3 replies
0 likes
It's both on my phone and computer. It was working saturday and I haven't changed anything. Primium user from Denmark. Help please.
It's both on my phone and computer. It was working saturday and I haven't changed anything. Primium user from Denmark. Help please.
Music Fan
2316 Views
10 replies
0 likes
The circle at the bottom keeps spinning even though its been an hour now. If I close it, it just starts the same again.
The circle at the bottom keeps spinning even though its been an hour now. If I close it, it just starts the same again.
Community Legend
428 Views
1 replies
0 likes
I cant get spotify on my ipod touch it just says connecting. When i go to the settings it says error: 404. I have tried to log into my account also on my PC but I am getting the same problem with the same error code. Please help!!
I cant get spotify on my ipod touch it just says connecting. When i go to the settings it says error: 404. I have tried to log into my account also on my PC but I am getting the same problem with t...
Roadie
8340 Views
21 replies
0 likes
Hi! My husband is using spotify for a longer time...and I am so happy that he showed me your amazing service! So I installed spotify on my iphone...and darn...brilliant work!!! After the 48hrs I tried to choose the 30days trial...and my husband choos...
Hi! My husband is using spotify for a longer time...and I am so happy that he showed me your amazing service! So I installed spotify on my iphone...and darn...brilliant work!!! After the 48hrs ...
507 Views
0 replies
0 likes
Hi, I clicked the link to sign up for the free 30 day trial and was asked to change my payment details because I wished to use PayPal. I can't see any indication of this being a trial in my account settings though. Is it just a matter of cancelling b...
Hi, I clicked the link to sign up for the free 30 day trial and was asked to change my payment details because I wished to use PayPal. I can't see any indication of this being a trial in m...
Spotify
284 Views
1 replies
0 likes
Hi all, Bit confused with this one so I will try and be clear as possible. I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in credentials (it normally doesn't) and proceeded to not let me log in and wo...
Hi all, Bit confused with this one so I will try and be clear as possible. I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in cr...
Community Legend
3342 Views
6 replies
0 likes
Hello, I still have an original Spotify account, but I want to transfer / move this to a Facebook-powered Spotify account incl all playlists etc that I have created. Is this possible? Kind regards, Edward
Hello, I still have an original Spotify account, but I want to transfer / move this to a Facebook-powered Spotify account incl all playlists etc that I have created. Is this possible? &n...
Spotify
241 Views
1 replies
0 likes
Someone else is using my account to play music and it is annoying the hell out of me! what can i do?
Someone else is using my account to play music and it is annoying the hell out of me! what can i do?
Spotify Legend
231 Views
1 replies
0 likes
I have been a customer for a several months now, i recentmy lost my bank card so a payment failed, i have since updated my account to my new details to purchase premium again but it sends me around in endless circles from the purchase page and the re...
I have been a customer for a several months now, i recentmy lost my bank card so a payment failed, i have since updated my account to my new details to purchase premium again but it sends me around i...
Community Legend
203 Views
1 replies
0 likes
Hey, does anyone know how to switch from a normal spotify account to a facebook account so I can have my music linked to my facebook? I had a facebook account but I had to create a spotify account because my facebook account was not working. Basicall...
Hey, does anyone know how to switch from a normal spotify account to a facebook account so I can have my music linked to my facebook? I had a facebook account but I had to create a spotify account be...
Community Legend
372 Views
2 replies
0 likes
Hi, I subscribe to Spotify Premium. Is my credit card number, exp date, CVC-nr etc visible for someone that is looking around into my account details on www.spotify.com? Thanks! /J.
Hi, I subscribe to Spotify Premium. Is my credit card number, exp date, CVC-nr etc visible for someone that is looking around into my account details on www.spotify.c...
Casual Listener
1484 Views
3 replies
0 likes
Please Help! I accidentally linked my facebook connected spotify account with a friend's premium account, and I lost all my playlists. We managed to unlink the accounts, his is fine but my account was completely lost. I can sign in using my facebook ...
Please Help! I accidentally linked my facebook connected spotify account with a friend's premium account, and I lost all my playlists. We managed to unlink the accounts, his is fine but my...
208 Views
0 replies
0 likes
I have been unable to renew my premium for whatever reason which is driving me crazy. I am using the same payment method as always and my card has not expired. Why wont you take my money?
I have been unable to renew my premium for whatever reason which is driving me crazy. I am using the same payment method as always and my card has not expired. Why wont you take my money?
Regular
1058 Views
10 replies
0 likes
