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Double accounts linked to one Facebook

I accidently deleted the Spotify App in Facebook. Because of this I couldn't log in Spotify anymore, so I made a new account, using the same Facebookaccount I had used earlier. I now have two Spotify accounts, both linked to the same Facebookaccount....

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Account disabled after inquiry about 12 month charge

The other day it was time for my monthly payment to Spotify, nothing out of the ordinary as it has been as such since spotify launched in Sweden way back when. But I noticed I was charged 12 months instead of the regular 1 month, ok not really a big ...

deleting account

Hi, New user here. Sort of lost. Today I decided to give Spotify a try. During registration, I was surprised to find that my email existed because evidently I had connected once several months ago, using my Facebook login (why??!!!). I don't want my ...

Just Updated to the free trial of spotify premium but my phone does no see my registri

I just register for spotify premium 30 day trial ... but in my phone I still can use the benefit of a premium service what can I do ?

All playlists and starred songs are gone

I listen to Spotify every day. I was listening this morning, installed the update this afternoon and when I logged back in everything was gone. Playlists and all Starred songs. I've tried logging in with the numbered username instead of facebook and ...

All my playlists and followers are gone

I use Spotify every day and I had lots of playlists. One day when I opened Spotify everything was just gone. No playlists nor followers, nothing. I don't know if it's because a duplicate account, cause I don't remember if I had a spotify and a facebo...

Lost Playlists

A couple of days ago, all my playlists disappeared. This is the second time it's happened. The first was well over two years ago, I think, my premium deal was also taken away. This time, however, I have reasons to believe my account was hacked, as th...

Compte débité deux fois

Bonjour, A la lecture de mon dernier relevé bancaire, mon compte a été débité deux fois de la somme de 9,99€, soit l'abonnement mensuel à Spotify. Merci de me répondre, SP

Don't use my account but always have 0 Minutes left!

Everytime i login to Spotify (once every few months), i can never play any music as it always says i have 0 minutes left, but I never use it! Something is wrong with my account.

Can't log in - Counties don't match

However, they DO Just double checked it, IP and country listed in my profile match. No VPN or any other connections active. Any ideas?

Cancellation

I have two spotify accounts by accident and I would like to delete this one

I can't change the country in my account!

Hi, I'm trying to change my country settings to the country my Ip address is located in (its a work computer) but i can't do it in account settings as the FAQ suggests. What should i do? I use the free service, not premium. Thanks

Where is Spotify's Customer Service assistance?

I am on a newly created account. My other account is not accessible at the moment. Three weeks ago I noticed my playlists were missing and I had new playlist on my account when I was on my way to work. I have been very busy so I did not think to much...

Is spotify trying to deceive me..?

Hi! I'm using the free version but would like to upgrade to the 30 day free trial. However, when I follow the pop-up "add" for this I am lead to a page where I'm asked to enter my credit card information and is billed for the expenses of one month, i...

Mobile says i have premium when i log on on my laptop it says i dont have premium???

I upgraded to Premium spotify on my phone and recently logged into spotify on my laptop on the website and it is saying i dont have premium?? This is very frustrating anyone know why this is. paying £9.99 a month for a service that i dont even have f...

Will only play radio, will not play Playlist

Will only play playlist, will not play Playlist

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