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All my playlist has disappeared

Today when I logged in to spotify all my playlist is gone and it says that a new laylist was added 14 hours ago. But i didnt use spotify yesterday att all. Is there any chans to get back my playlists? Regards

Casual Listener

Today when I logged in to spotify all my playlist is gone and it says that a new laylist was added 14 hours ago. But i didnt use spotify yesterday att all.   Is there any chans to get back m...

Peter__

Community Legend

506 Views

3 replies

0 likes

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Starred items do not save

I made a new account, and anything I star does not get saved. In mobile the starred playlist does not load at all. I submitted help on the 16th, but no response. I tried logging out and in. #: 00647356

Casual Listener

I made a new account, and anything I star does not get saved.   In mobile the starred playlist does not load at all.  I submitted help on the 16th, but no response.  I tried logging ou...

Peter__

Community Legend

1011 Views

6 replies

0 likes

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When will Spotify make Artist Corrections

I have suggested now multiple corrections to their artist listings and they never seem to make the corrections: For Instance: Slaughter and the Dogs is listed under Slaughter & The Dogs, Slaughter And The Dogs, and Slaughter House & The Dogs The Go-G...

Music Fan

I have suggested now multiple corrections to their artist listings and they never seem to make the corrections:   For Instance:   Slaughter and the Dogs is listed under Slaughter &a...

Peter__

Community Legend

931 Views

4 replies

1 likes

  • 931 Views
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  • 1 likes

Disconnected Facebook, screwed myself

I have submitted a ticket (2 actually) to spotify for help on this. Ive looked through a lot of posts, and I think ive found the answer to this question: talk to a staff member. But I've been driving around with no music and its killing me. I created...

Casual Listener

I have submitted a ticket (2 actually) to spotify for help on this. Ive looked through a lot of posts, and I think ive found the answer to this question: talk to a staff member. But I've been driving...

Peter__

Community Legend

477 Views

1 replies

0 likes

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unlimited

I'm having trouble with the unlimited 4.99 a month. I still can't access my playlist. Can some one help me. Right now I don't see the difference between free and unlimited other then paying for it.

Newbie

I'm having trouble with the unlimited 4.99 a month. I still can't access my playlist. Can some one help me. Right now I don't see the difference between free and unlimited other then paying for it.

Peter__

Community Legend

424 Views

1 replies

0 likes

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Spotify

Hi I just upgraded to iOS 7 and my spotify was working perfectly but then it just stopped and said I wasn't a premium member and I can't stream music on demand PLEASE HELP/:

Newbie

Hi I just upgraded to iOS 7 and my spotify was working perfectly but then it just stopped and said I wasn't a premium member and I can't stream music on demand PLEASE HELP/:

Peter__

Community Legend

421 Views

1 replies

0 likes

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  • 1 replies
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Paying for an account which I dont know off

Hi,I found out recently that spotify are withdrawing money from my bank for spotify premium. Problem is i dont have it... I had a couple of accounts a while ago but i cannot remember the name of them so i can log in and see if they still r premium or...

Casual Listener

Hi, I found out recently that spotify are withdrawing money from my bank for spotify premium. Problem is i dont have it... I had a couple of accounts a while ago but i cannot remember the name of th...

Peter__

Community Legend

472 Views

2 replies

0 likes

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48hr Free to Free Trial Query

I recently registered for 48hr free trial and proceeded to use and create playlists, then got an email saying i could have a 30 day trial which i registered to, though as my 48hr trial ended I presumed my 30 day trial would become effective !! but it...

Newbie

I recently registered for 48hr free trial and proceeded to use and create playlists, then got an email saying i could have a 30 day trial which i registered to, though as my 48hr trial ended I presum...

Peter__

Community Legend

390 Views

1 replies

0 likes

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Cant upgrade to premium

I have a free account but cant upgrade. Following the instructinons, which are to log in on facebook, but it just take me back to the page where I choose what kind of account I´m interested in. These keeps repeting it selves. I have erelier registere...

Casual Listener

I have a free account but cant upgrade. Following the instructinons, which are to log in on facebook, but it just take me back to the page where I choose what kind of account I´m interested in. These...

Peter__

Community Legend

352 Views

1 replies

0 likes

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  • 1 replies
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Intruders accessing my spotify account!

I noticed recently that my allocated 10 hours streaming on my free account was regularly at maximum, even though I've barely been using spotify for a while. After installing Norton Internet Security trial, I discovered that there were remote users tr...

Newbie

I noticed recently that my allocated 10 hours streaming on my free account was regularly at maximum, even though I've barely been using spotify for a while.  After installing Norton Internet Sec...

Peter__

Community Legend

801 Views

2 replies

0 likes

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Payment

I am getting charged and I canceled my account, I want a refund I have not gotten a reply back. my Case #: 00931905

Newbie

I am getting charged and I canceled my account, I want a refund I have not gotten a reply back. my Case #: 00931905

Richard

Community Legend

404 Views

2 replies

0 likes

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THEIVERY

I CANCLED MY SUBSCRIPTION OVER A YEAR AGO AND TO THIS DATE STILL GET BILLED $10 EVERY MONTH!!! I have tried numerous times to get into contact with spotify about this and they do nothing. THIS IS ROBBERY!!!!

Casual Listener

I CANCLED MY SUBSCRIPTION OVER A YEAR AGO AND TO THIS DATE STILL GET BILLED $10 EVERY MONTH!!! I have tried numerous times to get into contact with spotify about this and they do nothing. THIS IS ROB...

Richard

Community Legend

499 Views

2 replies

0 likes

Account
Premium
  • 499 Views
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Delete my spotify account!!

Can someone help me delete my account now? I tried contacting but it didn't work. Please help

Visitor

Can someone help me delete my account now? I tried contacting but it didn't work. Please help

Thedev

Community Legend

315 Views

1 replies

0 likes

Account
  • 315 Views
  • 1 replies
  • 0 likes

Renewing NUS subscription?

Hi, My 1 year NUS subscription expired last week but now I got a new NUS card and I want to add another year - how do I add it and change my subscription back to the NUS discounted one? I've tried everything on my account profile and cant see anythin...

Newbie

Hi,   My 1 year NUS subscription expired last week but now I got a new NUS card and I want to add another year - how do I add it and change my subscription back to the NUS discounted one? I'...

Thedev

Community Legend

474 Views

1 replies

0 likes

Subscription
  • 474 Views
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Solved!! Being charged for Unlimited and Premium! :(

Hi everyone My account subscription says I have Unlimited but my bank account shows I'm being charged £4.99 then £9.99 straight after every month! How do I fix this?! It's really frustrating to not have phone support from Spotify Please help!

Newbie

Hi everyone   My account subscription says I have Unlimited but my bank account shows I'm being charged £4.99 then £9.99 straight after every month! How do I fix this?! It's really frustrati...

user-removed

Not applicable

460 Views

1 replies

0 likes

Subscription
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Signed up to Spotify Premium free 30 day trial and got receipt for 9.99

I understood this would only be taken from me if I didn't cancel within the 30 day trial/didn't continue with the subscription. Free?

Newbie

I understood this would only be taken from me if I didn't cancel within the 30 day trial/didn't continue with the subscription.   Free?

Thedev

Community Legend

360 Views

1 replies

0 likes

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extended offline mode

Hi, I'm getting deployed in the next few months and will not have data access for as long as 6 months. Will I be able to listen to my offline songs? Thanks!

Newbie

Hi, I'm getting deployed in the next few months and will not have data access for as long as 6 months. Will I be able to listen to my offline songs? Thanks!

brehmytrey

Newbie

707 Views

1 replies

2 likes

  • 707 Views
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Hacked account

Hello,My account has been hacked and I had a charge of 119.88 with a credit card ending with 6049.The account is borjagomez and the email I used is [email protected]. The hacker has also changed the email and the password so I can't change or c...

Regular

Hello, My account has been hacked and I had a charge of 119.88 with a credit card ending with 6049. The account is borjagomez and the email I used is [email protected]. The hacker has als...

jorbagomez

Regular

876 Views

3 replies

0 likes

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Password to sonos

The password I need to enter my spotify account to sonos, will not send to my email. I have tried to re-send the email many times, but it doesn't appear. Can I find the password anywhere else?

Casual Listener

The password I need to enter my spotify account to sonos, will not send to my email. I have tried to re-send the email many times, but it doesn't appear. Can I find the password anywhere else?

AnneHansen

Casual Listener

462 Views

2 replies

0 likes

  • 462 Views
  • 2 replies
  • 0 likes