Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

code redeem problems

code redeem problems

Avatar of Heffi
Casual Listener
2013-06-26 11:35 AM

I'm not sure if this has been here earlier, but I redeemed my code in spotify and I still can't listen to music trough my phone (samsung galaxy mini). Any help? I bought the 6 months unlimited and I'm getting really frustrated since I've tried everything.

Reply
Reply
1 Reply

Avatar of Robbie
Spotify Legend
2013-06-26 11:45 AM
Hey there. Premium is required to stream music on your mobile device. Please contact our team and they should be able to change your year of Unlimited to 6 months of Premium for you: https://www.spotify.com/about-us/contact/contact-spotify-support/?contact
—

Check out how we're doing: @SpotifyStatus

Did this help? Please click 'Accept as Solution'.
Reply

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random