subscription status

[drrockstar]

I sighned up for 30 day trial and recieved an email confirmation but my account status says i'm using "spotify free". How do I correct this?

[Adam]

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@drrockstar wrote:

I sighned up for 30 day trial and recieved an email confirmation but my account status says i'm using "spotify free". How do I correct this?

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Hey. Welcome to the Community!

I've just taken a look at the account connected to your Community profile and there's no subscription history on it at all so it seems the account you started the trial on is under a different email address.

If you check your receipt, that should have your username on it. If it's a series of digits, it'll be your Facebook details you use to login.