Car Thing confirmation email

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Car Thing confirmation email

Preacher_Dad
Casual Listener

Yesterday I received an email about getting the car thing. I responded to the email and it said check for a confirmation email but I never got it.

I have checked my junk and spam and nothing. If I revisit the page it just tells me I am signed up and get check my confirmation email.

I wasn't charged or asked to pay the shipping cost which I was prepared to do.

 

What is the status of this, is there an issue?

3 Replies

Vekzz
Visitor

I also had this issue with my Facebook being linked to the wrong email and the website keeps telling me the same thing, "Hi there,

You’ve already signed up to get a Car Thing. Check your emails for confirmation.
Thank you!" I would like to know if there's a way to resend the email or try to reset the confirmation email in a way.
I am based in the US.

Jeremy
Moderator
Moderator

Hi there @Vekzz,


Thank you for your reply in this thread. 

 

If you can't access your old email address we suggest that you contact out customer support so that they can help you update your email address directly from their end since your account was created through Facebook.

 

Let us know if we can help you with anything else 🙂 Take care!

JeremyModerator
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Luan
Rock Star 13
Rock Star 13

Hey, @Preacher_Dad 
Welcome to Spotify Community and thanks for reaching out here!

CarThing was launched recently and not everyone who showed interest will receive it this time around. That means that even if you received an email confirming your "interest", maybe you won't get CarThing yet. For now, the suggestion is that you wait more days and periodically check your inbox. If you are selected, you'll receive an email with more pieces of information as soon as Spotify starts the process.

 

In the future, you'll be able to apply for future releases, if you don't be selected this time.

 

More information about CarThing can be viewed here

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
Luan

LuanRock Star 13
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