Help Wizard

Step 1


Cannot play Radio

Cannot play Radio

Trying to listen Japanese radio ANN overseas(Korea), but it just cancels out whenever I touch the play button. Is it banned to listen overseas or just my phone-app problem?
1 Reply



Thanks for reaching out.


As a first step, can you please send us the following info:

  • A link to the content you're trying to play.
  • Your device model, OS version, and Spotify version.
  • Does the same thing happen with a different device/internet connection/account?

Keep us posted.


Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts