Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
A while back, I turned off Explicit Content, and I didn't want to hear explicit content. Now, I would be fine with it, however, there is no "Content preferences" tab showing up on my profile. I asked a friend on Discord, but no to no avail. Hopefully, this is a bug or just something that I can turn on and off at will.
Hey @shroomies,
Thanks for posting in the Community! We've moved your post to a relevant help board as it fits better here.
I get that you want to manipulate your filters for explicit content. See the guide-steps here in our Support site, as they have details for setting up your content preferences according to the device and platform you're using.
If you're sure your experience is different, than the one described in our article, then please come back to us with some screenshots of the situation on your end. This way we could take a closer look and try to help you further.
Hope you find this useful. Keep us posted if you have any questions.
Hello! I'm trying to turn off explicit content due to my work environment and there is no option to do so under my settings. Any thoughts?
Hey there,
This can only be done via the desktop or mobile app by following the steps @Kiril has mentioned.
The setting will then carry over to your Web Player 🙂
Hope this helps!
@Vasil, thank you for the response. I checked the app store and didn't see a desktop app for Mac? There are a few in the list if I scroll down named "[fill in the blank] for Spotify", but no actual Spotify app.
Thanks for getting back @LPax11!
Currently, the Spotify app on Mac is unavailable from the App Store there, but can instead be downloaded directly from our website - https://www.spotify.com/download/other/.
We're here if you've got any other questions or need help with something else 🙂
Thank you! Downloading directly from the website worked. I appreciate the help!
Hey @developer11,
We merged your post to this thread, hope you don't mind 🙂
Check out our previous posts here, they should clear things up!
We're here for you in case any further questions come to mind. Cheers!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…