Help Wizard

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Is it a bug

Is it a bug

In Spotify free version, if I hear the same song many times, ads are not coming


2 Replies

Hey @Saranya2,


Thanks for posting in the Community! We've moved your post to a relevant Help Board where it fits better.


Can you confirm if this is still occurring for you? We're not sure if we really understand how to replicate the situation you're reporting here.


You mention that you're on the free experience of Spotify, so ads should be played occasionally for you and not receiving them is surely odd. Could we ask you for some more details of what exactly happens on your end, or it would be great if you can send a short video recording of the issue. You can send a link to the video or attach it using the Insert Video option in the post editor. This would help us investigate things deeper and give you a better advise. 

Keep us posted, we'll be on the lookout for your reply.

Kiril Moderator
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When I heard the same song in loop,ads are not coming

I tried hearing again same song for 45 mins ,ads didn't pop

Note : Attaching the picture.See the right bottom, that's the option I have set

Hope you can replicate it.

Is it a bug ?



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