« Only you » not working

« Only you » not working

xluluarabellax

 

Plan

Free

Country

(United Kingdom) 

Device

(iPhone SE 2020)

Operating System

(iOS 14.6)

 

My friend has been trying to see his « Only you », but it isn’t coming up. He has deleted and reinstalled the app many times, nothing is working. I also sent him a link from safari, that didn’t work either. His phone is fully updated and so is Spotify. 

What should he do? 

Reply
2 Replies

Billy-J

Hey @xluluarabellax, thanks for reaching out to the Community!

 

Here are some facts to be eligible for Only You:

  • Have listened to at least 30 seconds of 30 or more songs across 5 artists in the last 6 months
  • Accounts created after the 24th of May 2021 will not be eligible for the campaign
  • Only users that are eligible for at least 3 stories will see the campaign, so no one should see fewer than that
  • iOS and Android on minimum app version 8.6.26. You can which version of the app you have here
  • Both Premium and Free users can take part in the Only You experience. 

You can read more Only You here.

Let me know if he fits that criteria. 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

kingshuk_18

what do you mean by eligible for atleast 3 stories ? what are stories ?

Suggested posts