Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 56504 Views
  • 46 replies
  • 105 likes
  • 56504 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 264862 Views
  • 2353 replies
  • 1919 likes
  • 264862 Views
  • 2353 replies
  • 1919 likes

Album Requests

Hey, i was wondering if you can add the following albums: TBTBT - Too Bad To Be TrueMark Knopfler - Golden Heart Deadeye **bleep** - A Different Story

  • Newbie
  • Hey, i was wondering if you can add the following albums:    TBTBT - Too Bad To Be True Mark Knopfler - Golden Heart  Deadeye **bleep** - A Different Story
  • AdamDam
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Album Requests
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution windows desktop not showing followed artists

the latest update of spotify does not show witch artist i follow or not. it har always worked before. plese fix this bug, or make me use the previous update.

  • Regular
  • the latest update of spotify does not show witch artist i follow or not.  it har always worked before.    plese fix this bug, or make me use the previous update.
  • CarlosE
  • Moderator
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

[iOS][Other] Please stop whispering ads in iOS Spotify

The whispering ads (Wawanesa Ads played in spotify app for audience in Northen California) in my headphones is driving me crazy. The ads appears time-to-time and it really made my ears hurt and need to take a long break after the ads. Please remove t...

  • Visitor
  • The whispering ads (Wawanesa Ads played in spotify app for audience in Northen California) in my headphones is driving me crazy.  The ads appears time-to-time and it really made my ears hur...
  • 319 Views
  • 0 replies
  • 0 likes
  • iOS
    Other
  • 319 Views
  • 0 replies
  • 0 likes

Remove Gary Glitter from Official Spotify playlists

I've noticed, to my surprise, that Gary Glitter appears on several official Spotify playlists. For instance: "Himnos de Estadio", "Alitas & Chulas", and at one point "70s Rock Anthems". I appreciate people may want to listen to him because his music ...

  • Casual Listener
  • I've noticed, to my surprise, that Gary Glitter appears on several official Spotify playlists. For instance: "Himnos de Estadio", "Alitas & Chulas", and at one point "70s Rock Anthems". I appreci...
  • fiorenza2
  • Casual Listener
  • 670 Views
  • 1 replies
  • 0 likes
  • 670 Views
  • 1 replies
  • 0 likes

[Browse] Discover weekly songs

Hey guys. Is it just me, or "discover weekly" became random songs? Nothing that I'm listening. Weeks ago, I waited for Monday to boost my playlist, now just skipping every song. Feels like list of "Discover weekly" became list of "who p(L)ays better"

  • Casual Listener
  • Hey guys. Is it just me, or "discover weekly" became random songs? Nothing that I'm listening.    Weeks ago, I waited for Monday to boost my playlist, now just skipping every song. &nbsp...
  • 199 Views
  • 0 replies
  • 0 likes
  • Browse
  • 199 Views
  • 0 replies
  • 0 likes

Superuser Contribution Wrong tags - artists and songs

My Question or IssueAll the songs in the album "Bubblerock is Here to Stay! The British Pop Explosion 1970-73" (spotify:album:5AZPcT5RRBsMmpkIiq5AbH) are tagged incorrectly.Not sure how all the songs are wrong, but it may be because while the album i...

  • Newbie
  • My Question or Issue All the songs in the album "Bubblerock is Here to Stay! The British Pop Explosion 1970-73" (spotify:album:5AZPcT5RRBsMmpkIiq5AbH) are tagged incorrectly. Not sure how all the s...
  • Novy
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add KEXP podcasts on spotify.

https://www.kexp.org/podcasts/These are some good podcasts that I listen to on apple podcasts. It would be nice if I can have them on spotify.

  • Regular
  • https://www.kexp.org/podcasts/ These are some good podcasts that I listen to on apple podcasts. It would be nice if I can have them on spotify.
  • Mihail
  • Spotify Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album tracks are out of order...

PlanPremiumCountryUnited States My Question or IssueI noticed that Cage the elephants "Melophobia" album is not in the order that the artists released it. It seems like the most popular songs have been placed at the top, and all the other tracks are ...

  • Newbie
  • Plan Premium Country United States   My Question or Issue I noticed that Cage the elephants "Melophobia" album is not in the order that the artists released it.    It seems lik...
  • Eni
  • Moderator
  • 1328 Views
  • 1 replies
  • 2 likes
  • 1328 Views
  • 1 replies
  • 2 likes

Aggiunta canzoni

Salve a tutti, volevo chiedere se era possibile aggiungere canzoni di Petit Biscuit e di shallou. Su altri servizi musicali ho visto che ci sono molte altre tracce di questi artisti e volevo sapere, se ci fosse la possibilità di aggiungerle. Grazie i...

  • Visitor
  • Salve a tutti, volevo chiedere se era possibile aggiungere canzoni di Petit Biscuit e di shallou. Su altri servizi musicali ho visto che ci sono molte altre tracce di questi artisti e volevo sapere, ...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Superuser Contribution Blocking followers, blocking the

Premium. I don't **bleep** about social media. I don't want people to follow me, I would like to block those that already follow me because I want to just listen to my music privately.Amazing that there's all this info to learn how to follow celebrit...

  • Casual Listener
  • Premium.   I don't **bleep** about social media. I don't want people to follow me, I would like to block those that already follow me because I want to just listen to my music privately. Am...
  • level
  • Casual Listener
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

Can someone joins a different family plan?

My Question or IssueIf I kick someone from family spotify premium plan can he join a different family plan because I kicked one of my cousin from spotify family plan and he is interested joining one other family plan from one of my uncles.Is this pos...

  • Regular
  •     My Question or Issue If I kick someone from family spotify premium plan can he join a different family plan because I kicked one of my cousin from spotify family plan and he is inter...
  • Billy-J
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • spotifypremium
  • 425 Views
  • 1 replies
  • 0 likes

Deleted playlist please bring it back... Eat Sleep Run Repeat 140 BPM by Spotify

Feeling kind of sad since my favourite goto running playlist got deleted by spotify.Eat Sleep Run Repeat 140 BPM by Spotifyplease bring the original playlist back. Got replaced by another playlist byspotify:user:owzqli9gdqxvfj264kp34hbpnhttps://open....

  • Newbie
  • Feeling kind of sad since my favourite goto running playlist got deleted by spotify. Eat Sleep Run Repeat 140 BPM by Spotify please bring the original playlist back.  Got replaced by an...
  • Billy-J
  • Spotify Star
  • 380 Views
  • 1 replies
  • 1 likes
  • 380 Views
  • 1 replies
  • 1 likes

Solved!! music video problem

Why is the video clip of lovesick girls just Lisa? This is not her solo, this is the song of blackpink

  • Visitor
  • Why is the video clip of lovesick girls just Lisa? This is not her solo, this is the song of blackpink
  • Billy-J
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

[Community][Playlists] Artists with the same names!

Hi, I am getting tired of having artists I do not know or like pop up on my playlists, e.g. release radar, that have the same name as an artist I genuinely like. so far on this mornings release radar I have had Magnum, Creeper and Threshold all not t...

  • Visitor
  • Hi,  I am getting tired of having artists I do not know or like pop up on my playlists, e.g. release radar, that have the same name as an artist I genuinely like. so far on this mornings release...
  • Billy-J
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I hide content Spotify keeps pushing on my Home Screen?

My Question or IssueThe Home Screen in my app constantly has a bunch of Oprah / Obama podcasts that I am not interested in listening to.In fact, I don’t want Spotify to push podcast suggestions of any kind. How do I augment these content suggestions?...

  • Newbie
  • ...f any kind.   How do I augment these content suggestions?   Plan Premium   Country USA   Device iPhone Operating System iOS 10   My Question or Issue  
  • Eni
  • Moderator
  • 389 Views
  • 1 replies
  • 1 likes
  • 389 Views
  • 1 replies
  • 1 likes

Superuser Contribution Family Mix - Deleting Top Genre?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei was wondering if it is possible to delete a whole top genre from the family mix. I have opt...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i was w...
  • Jeremy
  • Spotify Legend
  • 403 Views
  • 3 replies
  • 0 likes
  • 403 Views
  • 3 replies
  • 0 likes

New Music

Please but “Pain No More by G Eazy and Post Malone on Spotify. Please please please!! https://youtu.be/AmLIWMC3VXw

  • Visitor
  • Please but “Pain No More by G Eazy and Post Malone on Spotify. Please please please!! https://youtu.be/AmLIWMC3VXw
  • Emilia_8
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Wrapped

Spoiler (Highlight to read) Hi, I just found out the website. I don’t know how exactly should I use it but I have a question. How can I find someone’s spotify wrapped list (the most listened songs by the person) ? Thanks for helping.

  • Newbie
  •   Hi, I just found out the website. I don’t know how exactly should I use it but I have a question. How can I find someone’s spotify wrapped list (the most listened songs by the person) ? Thank...
  • Jeremy
  • Spotify Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • 563 Views
  • 1 replies
  • 0 likes

Two artists under one page

Hi Regarding this artist: https://open.spotify.com/artist/0DSGM5gYROJmca17p842lZ?si=rqF3iaUYT_2ph_IL-qKQZA There is also music from the Italian rock/metalband Bastian on the same artist page. Can somebody please correct this and split them up?

  • Newbie
  • Hi   Regarding this artist: https://open.spotify.com/artist/0DSGM5gYROJmca17p842lZ?si=rqF3iaUYT_2ph_IL-qKQZA   There is also music from the Italian rock/metalband Bastian on the sa...
  • AdamDam
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify funny prank

Certain songs cannot play on computer through phone. ALL SONGS THAT START WITH THE LETTER R, WILL NOT PLAY. Tap them on my phone they play fine, walk over to the computer and click they work fine. But selecting on my phone it just won't do it ?!?? is...

  • Roadie
  • Certain songs cannot play on computer through phone. ALL SONGS THAT START WITH THE LETTER R, WILL NOT PLAY. Tap them on my phone they play fine, walk over to the computer and click they work fine. Bu...
  • Mihail
  • Spotify Legend
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes