Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

About

About

I can’t read the about of any artist

try to download the app again and still not working 

 

help? 

Plan

Premium

Country

Israel

Device

(iPhone 11

Operating System

iOS 10

 

My Question or Issue

 

Reply
1 Reply

Hey @Taliale 

 

Is it still happening to you?

I've found it sometimes takes two tries to see artist bio, but that's on desktop and you're on iPhone.


Did you try the clean reinstall? Clean reinstall also makes sure to wipe all files that are usually left from just deleting an app, before installing the app again. See this on how to perform it on your device.

 

Let me know how it goes 🙂

Suggested posts