Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Seriously, these recommended songs at the bottom of the playlists... Why are they not based on all the music on the playlist? I have for example a very new and very short playlist with only 8 songs where 2 of these songs are in Swedish. Now all the r...
Seriously, these recommended songs at the bottom of the playlists... Why are they not based on all the music on the playlist? I have for example a very new and very short playlist with only ...
Moderator
1840 Views
7 replies
3 likes
PlanPremiumCountryNetherlands DeviceGalaxy S10 My Question or IssueI still have access to my Wrapped 2021 Story, but I can't see the Wrapped 2021 Blend stories anymore.I'm so sad because I really need to see those too And by that I mean the stories, ...
Plan Premium Country Netherlands Device Galaxy S10 My Question or Issue I still have access to my Wrapped 2021 Story, but I can't see the Wrapped 2021 Blend stories anymore. I...
Spotify Legend
846 Views
1 replies
0 likes
The lyrics to 'Alone Again' by Alyssa Reid, Jump Smokers is totally wrong. I think they are lyrics for a completely different song.
The lyrics to 'Alone Again' by Alyssa Reid, Jump Smokers is totally wrong. I think they are lyrics for a completely different song.
Spotify Legend
398 Views
1 replies
0 likes
despite being a verified artist, Infant Annihilator still does not have a radio station.
despite being a verified artist, Infant Annihilator still does not have a radio station.
277 Views
0 replies
1 likes
Reposting this as for some reason it was merged into an idea. This isn't a suggestion for an idea – it's 2022. So HiFi has launched, at least if Spotify's very own press releases are to be believed. However, my quality is still maxing out at "very hi...
Reposting this as for some reason it was merged into an idea. This isn't a suggestion for an idea – it's 2022. So HiFi has launched, at least if Spotify's very own press releases are to be believed. ...
468 Views
0 replies
9 likes
Speaking as a parent that listens to hip hop & r&b mostly, it would be awesome to be able to easier find the clean version of albums or songs through the mobile app. This would make it easier to find clean versions while children are in the car since...
Speaking as a parent that listens to hip hop & r&b mostly, it would be awesome to be able to easier find the clean version of albums or songs through the mobile app. This would make it ...
514 Views
0 replies
0 likes
PlanPremium StudentCountryAustraliaDeviceAndroid device - Samsung/Oppo or alike.Operating SystemAndroid (at least initially) My Question or IssueThere has been a number of ideas around connecting spotify to MULTIPLE bluetooth or wi-fi speakers, no ma...
Plan Premium Student Country Australia Device Android device - Samsung/Oppo or alike. Operating System Android (at least initially) My Question or Issue There has been a number of id...
783 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceDesktop App & WebOperating SystemWindows 10 My Question or IssueNot sure what is causing this, but one of the tracks on Diana Ross' page is wrong, as you can see here - https://open.spotify.com/artist/3MdG05syQeRYPPcClLaUGlP...
Plan Premium Country UK Device Desktop App & Web Operating System Windows 10 My Question or Issue Not sure what is causing this, but one of the tracks on Diana Ross' page is wron...
Spotify Legend
491 Views
2 replies
0 likes
Deberían permitir ver quien sigue las playlist, en muchas ocasiones tenemos la duda de que personas son las que se identifican con nuestros gustos musicales, por ello, veo como una buena opción que se nos permita ver
Deberían permitir ver quien sigue las playlist, en muchas ocasiones tenemos la duda de que personas son las que se identifican con nuestros gustos musicales, por ello, veo como una buena opción que s...
Newbie
165870 Views
3 replies
92 likes
The method for reporting the wrong tracks on my favourite artists pages used to be very easy and worked like magic. I used the method described here:https://community.spotify.com/t5/Community-Blog/How-to-report-a-broken-song-or-wrong-song-information...
The method for reporting the wrong tracks on my favourite artists pages used to be very easy and worked like magic. I used the method described here: https://community.spotify.com/t5/Community-Blog/...
Spotify Legend
312 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceMotorola edge 20 proOperating SystemAndroid 11 My Question or IssueWhen I try to listen to any song radio the app plays it on shuffle, even though it's not on, and if I skip the song the next one is totally random ( it's...
Plan Premium Country Brazil Device Motorola edge 20 pro Operating System Android 11 My Question or Issue When I try to listen to any song radio the app plays it on shuffle, even thou...
Spotify Legend
262 Views
1 replies
0 likes
PlanPremiumCountryUkraineDeviceXiaomi Mi 8 liteOperating SystemWindows 10 My Question or IssueWords that refer to the names of medicines, drug names, suicide starts muffling. Why? How can I listen to "normal" songs as before?
Plan Premium Country Ukraine Device Xiaomi Mi 8 lite Operating System Windows 10 My Question or Issue Words that refer to the names of medicines, drug names, suicide starts muffling....
241 Views
0 replies
0 likes
The Album „Outlander - Feuer und Stein“ has a lot more Tracks than 500. For example, how can I select track 602?
The Album „Outlander - Feuer und Stein“ has a lot more Tracks than 500. For example, how can I select track 602?
Spotify Star
350 Views
1 replies
0 likes
few days ago i listened song https://open.spotify.com/track/5UirOlMsR0SJuL6mZNGQq7?si=39f48cf3364648c6&nd=1 but now it unavaliable, what's happened, thanks for all answers
few days ago i listened song https://open.spotify.com/track/5UirOlMsR0SJuL6mZNGQq7?si=39f48cf3364648c6&nd=1 but now it unavaliable, what's happened, thanks for all answers
Community Legend
383 Views
1 replies
0 likes
When I/my friends search for my artist name on Spotify they find it very difficult to locate me. They always need to add the name of the song on top of the name which isn't ideal. Even when the full name is added in search, other non-relevant names a...
When I/my friends search for my artist name on Spotify they find it very difficult to locate me. They always need to add the name of the song on top of the name which isn't ideal. Even when the full ...
Spotify Star
283 Views
1 replies
0 likes
By this link https://newsroom.spotify.com/2021-02-22/five-things-to-know-about-spotify-hifi/ we can see that till new HiFi content start we have about 5 days. So - are Spotify liars or we will get the HiFi quality inside 5 days? What all community th...
By this link https://newsroom.spotify.com/2021-02-22/five-things-to-know-about-spotify-hifi/ we can see that till new HiFi content start we have about 5 days. So - are Spotify liars o...
Music Fan
662 Views
2 replies
6 likes
Useful Information:PlanPremiumCountryGermany Device/OSDoes not matter - Windows, iOS, every Device that I sign in My Question or Issue TLDR: The Tracks from the "Remix Hits" Playlist by spotify when I view it with my account signed in differ from the...
Useful Information: Plan Premium Country Germany Device/OS Does not matter - Windows, iOS, every Device that I sign in My Question or Issue TLDR: The Tracks from the "...
Moderator
322 Views
1 replies
0 likes
PlanPremiumCountryAustriaDeviceiPhone 13 ProOperating SystemiOS 15.1.1 My Question or IssueI have the normal Wrapped story and the Your Top Songs 2021 playlist but I can’t find/see the Your Artists Revealed playlist anywhere, it’s just missing. Anyon...
Plan Premium Country Austria Device iPhone 13 Pro Operating System iOS 15.1.1 My Question or Issue I have the normal Wrapped story and the Your Top Songs 2021 playlist but I can’t fi...
Not applicable
1108 Views
5 replies
2 likes
PlanPremiumCountryUnited StatesDeviceAll devices (iPhone XS, MacBook Pro, Mid-2015, iMac 24", Fire TV)Operating System(iOS 15.1, macOS Big Sur) My Question or IssueTrack 2 — Say It Mixed (https://open.spotify.com/track/5mxrB5HnQ8Zicb63KO2RMY?si=31e5b...
Plan Premium Country United States Device All devices (iPhone XS, MacBook Pro, Mid-2015, iMac 24", Fire TV) Operating System (iOS 15.1, macOS Big Sur) My Question or Issue Track 2 — ...
Spotify Legend
251 Views
1 replies
0 likes
Since these artists are big-name artists, it's hard for the average person to contact the record label. "N.W.A.": The correct spelling of this group's name is N.W.A (without the period after the A) https://open.spotify.com/artist/4EnEZVjo3w1cwcQYePcc...
Since these artists are big-name artists, it's hard for the average person to contact the record label. "N.W.A.": The correct spelling of this group's name is N.W.A (without the period after...
Roadie
793 Views
3 replies
0 likes
