Casual Listener
  • Olá, tenho o plano familia assinado e veio descontando 2 vezes no mês, uma de R$16,90 e outra de R$26,90, por que?
1 Reply

Re: Pagamento

Rock Star 18
Rock Star 18

Hi there @caiomarin_123,

thanks for reaching out and welcome to the community !


I hope you don't mind me replying in English.

It's important to mention that in the future, in order for your posts to get the right attention, they should be posted in the relevant section - in this case the "Subscriptions" section of the community.


Regarding the issue you're having, please make sure to check out your account overview page and check all of your receipts - they contain the type of subscription you were charged for.


If you find any unusual account, use this help page to locate all the accounts listed with your details.


Let me know how it goes 🙂



OneByBooRock Star 18
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