Spotify is not detected?

[SalvatoreXO]

My friend is trying to listen along but she can't even when she has premium trial?

Why can't she listen along with me???

[OscarDC]

Hey @SalvatoreXO,

Thank you for reaching out to the Community.

Keep in mind that Premium is only needed to start a Jam but it's not necessary to join a Jam already created. If the other user has a Premium trial, it should work properly. So first, to make sure we cover all the basics, would you mind confirming if you're following the steps mentioned in this article?

If so and the issue persists, we'd recommend performing a clean reinstall on the affected device by following the steps in this article. This step is frequently ignored, but it can assist in eliminating any cache that may be causing issues.

Hope this helps. Let us know how it goes.