Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Upload response "Something went wrong and we couldn’t post your Canvas.".

Upload response "Something went wrong and we couldn’t post your Canvas.".

Im trying to upload a short video to canvas - format, length, size etc. all correct with no error messages. It allows me progress to T&C's, I agree and push the CTA 'Post'

Next thing this same error message comes up "Something went wrong and we couldn’t post your Canvas.".

No resolve = Dead End.

I've tried on two different (Mac) computers but still no go. I cant try the artists app cos the format required is MP4 and iPhones throw this format into Files app, not the photo roll = more ball-ache.

Is it me? or is it Spotify?

Screenshot 2022-09-15 at 14.46.29.png
Reply
5 Replies

I just had this problem too. Same thing, no matter what I did, it wouldn't post. I tried changing the format a million times, used a private window, used a regular window, tried no audio, etc. Nothing. I ended up airdropping it from my Mac to my iPhone, then used the app to upload it and it worked? At least I think it did, for now. Not sure why that is.

Yeah. It must be a code glitch.
I tired again today and for some unknown reason it worked - same files, same formats etc.

I have the same issue , i suppose is server related? 

Its the same here. I made one tried to apply it it just says the same thing!

Thank you! This solved the problem for me, too. For the moment 😉

Suggested posts