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New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

Spotify Star

TheresaMcKenna

Newbie

79130 Views

49 replies

110 likes

  • 79130 Views
  • 49 replies
  • 110 likes

Spotify Not Enforcing Trademark - Says “ claim is deficient”

I was worried about fans not being able to search my artist page on Spotify given how many duplicate artist names appear on their platform. Because of this, I decided it would be best to trademark my artist name, however, I’m seeing other users pop u...

Newbie

...imply sent me a handful of emails saying “Upon further review, it appears this claim is deficient and we will not be taking down any reported content in connection with this claim.” They provide no f...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

BOB SEGER - Album : SMOKIN´O.P.´S

Hello. I´m very surprise when I look for this album and I find that it isn´t in Spotify. I think that is one of the best albums of this artist. Anyway. How is the way to bad this album ? Can I load it by myself, or do I must ask for it in some place ...

Visitor

Hello. I´m very surprise when I look for this album and I find that it isn´t in Spotify.   I think that is one of the best albums of this artist.   Anyway. How is the way to bad this al...

Bittencourt

Spotify Star

164 Views

1 replies

0 likes

  • 164 Views
  • 1 replies
  • 0 likes

Why are there no songs?

PlanPremiumCountryKazakhstanDevice(iPhone)Operating System(iOS 18) My Question or IssueWhy are there no songs?god are you there (feat. shami eminem & ed sheeran)When I'm Gone от Tumasyan Music

Visitor

Plan Premium Country Kazakhstan Device (iPhone) Operating System (iOS 18)   My Question or Issue Why are there no songs? god are you there (feat. shami eminem & ed sheeran) When ...

MauriceMV

Spotify Star

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

Translation

Hi..,found alot of new artist lately that have lyrics to their songs. But of course I only speak English. Should there a translation toggle for lyrics for music so listeners can understand the meaning/context of songs ? Th

Newbie

Hi.., found alot of new artist lately that have lyrics to their songs. But of course I only speak English. Should there a translation toggle for lyrics for music so listeners can understand the mean...

MattSuda

Spotify Star

1097 Views

1 replies

0 likes

  • 1097 Views
  • 1 replies
  • 0 likes

Superuser Contribution Músicas do system of down bloqueadas

Diversas musicas do system of down parece que estao bloqueadas e com ponto de exclamacao. Nao consigo reproduzi-lasPlanPremiumCountryBrasil Samsung A34

Visitor

Diversas musicas do system of down parece que estao bloqueadas e com ponto de exclamacao. Nao consigo reproduzi-las Plan Premium Country Brasil   Samsung A34 

MihailY

Moderator

596 Views

4 replies

1 likes

  • 596 Views
  • 4 replies
  • 1 likes

Audiobooks unavailable for Kenya

PlanPremiumCountryKenyaDeviceSamsung Operating SystemAndroid My Question or IssueI have reccomendations to listen to multiple audiobooks on spotify. However, on searching these title i onle get playlists to the books instead of the actual audioboks

Visitor

Plan Premium Country Kenya Device Samsung  Operating System Android   My Question or Issue I have reccomendations to listen to multiple audiobooks on spotify. However, on searchin...

Billy-J

Spotify Star

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with sporify queue

Hey, i have some problem whit my spotify… i go into my playlist and start playing a song, and when i change i go to ‘’queue’’ why is that, so then evertyme i switch song its in queue?Plan PremiumCountrynorway Device(iPhone 8, Samsung Galaxy 9, Macboo...

Visitor

Hey, i have some problem whit my spotify… i go into my playlist and start playing a song, and when i change i go to ‘’queue’’ why is that, so then evertyme i switch song its in queue? Plan  Pr...

Joan

Moderator

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bandnames are shown in the japanese Alphabet

PlanPremiumCountryGermanyDeviceiPhone 13Operating SystemiOS 17.3 My Question or Issue Weird glitch that I have been experiencing for month already. One update fixes it, the next Update brings it back: Band names (not the Text in the App itself though...

Regular

Plan Premium Country Germany Device iPhone 13 Operating System iOS 17.3   My Question or Issue   Weird glitch that I have been experiencing for month already. One update fixes it...

01shun

Casual Listener

7772 Views

40 replies

5 likes

  • 7772 Views
  • 40 replies
  • 5 likes

Superuser Contribution Korean song titles translated

PlanPremium DuoCountrySouth KoreaPhoneiPhone 16 proMy Question or IssueMost of the Korean song titles are translated into English. The Chinese and Japanese songs seem to be fine, it's just the Korean songs. How do I stop this/revert to their original...

Casual Listener

Plan Premium Duo Country South Korea Phone iPhone 16 pro My Question or Issue Most of the Korean song titles are translated into English. The Chinese and Japanese songs seem to be fine, it's j...

OscarDC

Moderator

1030 Views

4 replies

0 likes

  • 1030 Views
  • 4 replies
  • 0 likes

Plan issues

None of the below information is required. However, the more you provide the easier it will be for us to tryPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro lat...

Jose_M

Spotify Star

168 Views

1 replies

0 likes

  • 168 Views
  • 1 replies
  • 0 likes

Songs being attributed to the wrong artist.

PlanPremiumCountryUSADeviceiPhone 13Operating SystemiOS 18.3.2 My Question or Issue

Newbie

Plan Premium Country USA Device iPhone 13 Operating System iOS 18.3.2   My Question or Issue  

MateusM

Spotify Star

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Marking ads as irrelevant

Do specific ads stop showing if you mark them as irrelevant to you or is letting them know it's a worthless ad a waste of my time. Been marking specific ads as irrelevant when they are, and I never stop hearing them. In fact, there the only ones that...

Casual Listener

Do specific ads stop showing if you mark them as irrelevant to you or is letting them know it's a worthless ad a waste of my time. Been marking specific ads as irrelevant when they are, and I ne...

Vasil

Moderator

281 Views

1 replies

1 likes

  • 281 Views
  • 1 replies
  • 1 likes

Superuser Contribution Explicit lyrics?

Hi, track https://open.spotify.com/track/7lMwFdaLeJDxiNFd78ScAu has been labeled as explicit, I wish to know why that is/which part of the lyrics are explicit.Ok, thanks.PlanPremiumCountryIrrelevant DeviceiPhone 15 or 16 ProOperating System(iOS 10, A...

Casual Listener

Hi,  track https://open.spotify.com/track/7lMwFdaLeJDxiNFd78ScAu has been labeled as explicit, I wish to know why that is/which part of the lyrics are explicit. Ok, thanks. Plan Premium...

Maria

Moderator

309 Views

2 replies

0 likes

  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mylon LeFevre and Broken Heart

I’ve noticed that you have the band Mylon LeFevre and Broken Heart listed under two separate artists. One is Mylon and Broken Heart and the other is Mylon LeFevre, Broken Heart. These are both the same group and should be grouped together. thank you.

Newbie

I’ve noticed that you have the band Mylon LeFevre and Broken Heart listed under two separate artists. One is Mylon and Broken Heart and the other is Mylon LeFevre, Broken Heart. These are both the sa...

Vasil

Moderator

192 Views

1 replies

0 likes

  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution One audiobook doesn't work

PlanPremiumCountryBelgium DeviceOnePlus My Question or IssueThis German audiobook by HarratischwiliAudiobook Für Brilka doesn't play or even show its chapters. Not in the app, not in Chrome. Other books by this author work perfectly well. Reinstalled...

Newbie

Plan Premium Country Belgium  Device OnePlus    My Question or Issue This German audiobook by Harratischwili Audiobook Für Brilka doesn't play or even show its chapters. Not ...

Vasil

Moderator

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Cant play any songs from Drake

Since about 3 days ago, all albums and playlists disappeared from the front page of my spotify, i found out all drake songs from all my playlists disappeared. All the other artists are still there but when i press on a song from Drake it wont play. O...

Casual Listener

Since about 3 days ago, all albums and playlists disappeared from the front page of my spotify, i found out all drake songs from all my playlists disappeared. All the other artists are still there bu...

ribezaz

Spotify Star

1151 Views

3 replies

1 likes

  • 1151 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Volume Control Not Working with Razer Synapse Audio EQ

Operating SystemWindows 11My Question or IssueI'm experiencing an issue with volume control when using Razer Synapse (Razer's EQ app) alongside my BlackShark headset on Windows 11.Since upgrading to Windows 11, Spotify's volume control becomes unresp...

Casual Listener

Operating System Windows 11 My Question or Issue I'm experiencing an issue with volume control when using Razer Synapse (Razer's EQ app) alongside my BlackShark headset on Windows 11. Since upgra...

Susan_GP

Moderator

1456 Views

1 replies

0 likes

  • 1456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album is downloaded but no longer able to play???

Hello Spotify People!!! Can you please help my emo heart??? I think there is a glitch in the system because my favorite band Quietdrive, all but one of their albums is listed as available to play. Mind you! Its not as though it was never available to...

Casual Listener

Hello Spotify People!!! Can you please help my emo heart??? I think there is a glitch in the system because my favorite band Quietdrive, all but one of their albums is listed as available to play. Mi...

Susan_GP

Moderator

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Solved!! Themed Folders for Podcasts & Playlists

Hello Spotify Team,I’d like to suggest a new organizational feature that lets users create themed folders where they can add both podcasts and playlists. For example, I could have a “Japanese” folder containing a beginner-level podcast, a language-le...

Newbie

Hello Spotify Team, I’d like to suggest a new organizational feature that lets users create themed folders where they can add both podcasts and playlists. For example, I could have a “Japanese” fold...

Econfalo

Newbie

946 Views

2 replies

2 likes

  • 946 Views
  • 2 replies
  • 2 likes

Podcasts disappearing from the platform

I 'm searching why saved podcasts - removed from playsist after listening - no longer appear on platform then ?

Casual Listener

I 'm searching why saved podcasts - removed from playsist after listening - no longer appear on platform then ?  

LeoM312

Casual Listener

303 Views

2 replies

0 likes

  • 303 Views
  • 2 replies
  • 0 likes