Upload response "Something went wrong and we couldn’t post your Canvas.".

[iceburger]

Im trying to upload a short video to canvas - format, length, size etc. all correct with no error messages. It allows me progress to T&C's, I agree and push the CTA 'Post'

Next thing this same error message comes up "Something went wrong and we couldn’t post your Canvas.".

No resolve = Dead End.

I've tried on two different (Mac) computers but still no go. I cant try the artists app cos the format required is MP4 and iPhones throw this format into Files app, not the photo roll = more ball-ache.

Is it me? or is it Spotify?

[iceburger]

I just had this problem too. Same thing, no matter what I did, it wouldn't post. I tried changing the format a million times, used a private window, used a regular window, tried no audio, etc. Nothing. I ended up airdropping it from my Mac to my iPhone, then used the app to upload it and it worked? At least I think it did, for now. Not sure why that is.

[skyblazestar]

I just had this problem too. Same thing, no matter what I did, it wouldn't post. I tried changing the format a million times, used a private window, used a regular window, tried no audio, etc. Nothing. I ended up airdropping it from my Mac to my iPhone, then used the app to upload it and it worked? At least I think it did, for now. Not sure why that is.

[iceburger]

Yeah. It must be a code glitch.
I tired again today and for some unknown reason it worked - same files, same formats etc.

[6us6a3u-_51y6]

I have the same issue , i suppose is server related? 

[248_Jmoss]

Its the same here. I made one tried to apply it it just says the same thing!

[Brownie_PB]

Thank you! This solved the problem for me, too. For the moment 😉

[ZChopper]

any new updates on this topic issue? tried to install the artist app on iPhone so i can upload the canvas (as suggested) but my iOS is not compatible since i need release 17 or later. i am not ready to upgrade to a newer phone just to install the artist app.

[thedarrelljames]

Same issue with me. I'm trying to upload one for my upcoming release. Getting the same error.