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Why canvas not loading?

Solved!

Why canvas not loading?

Hi, when i listen to playlist i see mini gif/canvas for first song, but when i press i see only album cover and spotify visualizer.
Device: Motorola g200 (Android 14), in setting already set video quality to high. |
Country: Ukraine
Subscription: Premium

Tickhack_0-1722187273268.png

 

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Marked as solution

Hey @Tickhack,

 

Thanks for reaching out!

 

I'm afraid that Canvas hasn't officially launched in your region yet, which is why the album cover is displayed instead. We’re regularly looking for opportunities to enhance the user experience for everyone though, so your feedback on this is greatly appreciated.

 

In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

 

The Community is here if there's anything else you need assistance with.


Cheers 🤘

YordanModerator
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1 Reply
Marked as solution

Hey @Tickhack,

 

Thanks for reaching out!

 

I'm afraid that Canvas hasn't officially launched in your region yet, which is why the album cover is displayed instead. We’re regularly looking for opportunities to enhance the user experience for everyone though, so your feedback on this is greatly appreciated.

 

In the meantime, make sure you're always running the latest version of Spotify so you don't miss out on any updates.

 

The Community is here if there's anything else you need assistance with.


Cheers 🤘

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

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