alexa and autoplay problem

alexa and autoplay problem

Tommekk

So the problem: alexa, play (some track) from spotify

it play only one song and then stops! (no autoplay), (and yes its turnd on)

 

the work around: 

start by playing one song on mobile phone wait till the end of the song so that the autoplay kicks in and then select alexa device to play at...

 

is this normal???  my chat with a spotify person after 3h was 2 much...

 

thing we try: android app reinstall, windows app reinstall, link and unlink alexa skill 

...so now im out of ideas..

 

or is this a spotify bug?

help!

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1 Reply

Xenia

Hey there @Tommekk,

 

Thanks for posting in the Community!

 

Some of our partners (including Alexa) do not include AutoPlay by default, although we're happy to see that you've managed to find this sweet workaround!
While we're always working on providing the perfect experience to all our users, for now this is intended behavior, and we're uncertain as to if and when this will get changed in the future.

 

We hope you found this information useful. Let us know if further questions arise.

Cheers!
 

XeniaModerator
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