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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 56493 Views
  • 46 replies
  • 105 likes
  • 56493 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 264707 Views
  • 2353 replies
  • 1919 likes
  • 264707 Views
  • 2353 replies
  • 1919 likes

Repetitive emails

I’ve received over the past 3 days the same email with a link to Spotify to log back in. I’m not sure if someone is trying to retrieve my account after hacking it and seeing if they can get into it again. I’ve changed my password because of the hack ...

  • Regular
  • I’ve received over the past 3 days the same email with a link to Spotify to log back in. I’m not sure if someone is trying to retrieve my account after hacking it and seeing if they can get into it a...
  • Emilia_8
  • Community Legend
  • 455 Views
  • 3 replies
  • 0 likes
  • 455 Views
  • 3 replies
  • 0 likes

Solved!! I can't redeem my points + Old rock star member!

Hi there! I used to be a rock star last year, and I was frequently apart of the community, but over the summer I wasn't active, so my rank was removed. I still have 191 points, and I was wondering if I can redeem my points asap since I don't know if ...

  • Composer
  • Hi there!  I used to be a rock star last year, and I was frequently apart of the community, but over the summer I wasn't active, so my rank was removed. I still have 191 points, and I was wonde...
  • katiek_
  • Composer
  • 587 Views
  • 2 replies
  • 0 likes
  • 587 Views
  • 2 replies
  • 0 likes

Missing albums (India)

Many other popular Artists including Linkin Park are also facing the same issue. I currently live in India. When are we expecting a solution to this? This is the only reason why I haven't switched to premium yet.

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  • Visitor
  • Many other popular Artists including Linkin Park are also facing the same issue. I currently live in India. When are we expecting a solution to this? This is the only reason why I haven't switched to...
  • OneByBoo
  • Roadie
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

GREYED OUT

Can someone please help new premium sportify user - all the tacks on the "The Dreams We Have As Children" album by Noel Gallagher are greyed out and I cannot play them - I am on a MAC and based and live in the UK - can someone help me out?

  • Visitor
  • Can someone please help new premium sportify user - all the tacks on the "The Dreams We Have As Children" album by Noel Gallagher are greyed out and I cannot play them - I am on a MAC and based and l...
  • Emilia_8
  • Community Legend
  • 530 Views
  • 1 replies
  • 0 likes
  • GREYED OUT CONTENT
  • 530 Views
  • 1 replies
  • 0 likes

Solved!! Listen count doesn't update + another bug

Hey there, yesterday morning I had around 2.6k listens on my lastest release and when I checked later that day it said I had 8 200 listens, but it hadn't updated since even if people listened to it since. And those listens don't show on the website, ...

  • Visitor
  • Hey there, yesterday morning I had around 2.6k listens on my lastest release and when I checked later that day it said I had 8 200 listens, but it hadn't updated since even if people listened to it s...
  • OneByBoo
  • Roadie
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

Wrong artist page

Hi all, I have a question. My artist name on Spotify is 'Revo', like many others. My own uploads are allways working out fine. The problem is: When someone else uploads a song with me featuering on it, the song appears on the wrong 'revo' page. Most ...

  • Newbie
  • Hi all,   I have a question. My artist name on Spotify is 'Revo', like many others. My own uploads are allways working out fine. The problem is: When someone else uploads a song with me featue...
  • OneByBoo
  • Roadie
  • 642 Views
  • 1 replies
  • 1 likes
  • 642 Views
  • 1 replies
  • 1 likes

Solved!! Accounts being hacked!

I received an email in Arabic and thought it was a spam email. 2 minutes later i received a second one and noticed that it was from Spotify again in Arabic. i became concerned that someone might have hacked my Spotify so i went on the browser and tri...

  • Regular
  • I received an email in  Arabic and thought it was a spam email. 2 minutes later i received a second one and noticed that it was from Spotify again in Arabic. i became concerned that someone migh...
  • OneByBoo
  • Roadie
  • 1023 Views
  • 1 replies
  • 0 likes
  • 1023 Views
  • 1 replies
  • 0 likes

Metadata error for artist Bob DeVos

I wasn't sure where else to post this. There's a jazz guitarist named Bob DeVos. Half his catalog is listed under Bob Devos, (lower case v) and the rest under Bob DeVos. This looks to me like a metadata error for some of his albums. Someone should pr...

  • Newbie
  • I wasn't sure where else to post this. There's a jazz guitarist named Bob DeVos. Half his catalog is listed under Bob Devos, (lower case v) and the rest under Bob DeVos. This looks to me like a metad...
  • OneByBoo
  • Roadie
  • 397 Views
  • 1 replies
  • 0 likes
  • Other
  • 397 Views
  • 1 replies
  • 0 likes

Songs being released onto the wrong artist page

I follow an artist named Poppy. Her artist page is here: https://open.spotify.com/artist/5mlbvTfWUOfDrUIK6dkNzv For some reason, a song called 100 Man was added to her Spotify page, but it's not by her (it's some male rapper). The section for release...

  • Regular
  • I follow an artist named Poppy. Her artist page is here: https://open.spotify.com/artist/5mlbvTfWUOfDrUIK6dkNzv   For some reason, a song called 100 Man was added to her Spotify page, but it's...
  • OneByBoo
  • Roadie
  • 768 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 768 Views
  • 1 replies
  • 0 likes

Album on Wrong Artists Page / Wrong order of the track list / Need Advice

Dear Spotify Community, Yesterday I sent a message to Artists For Spotify Support ( https://artists.spotify.com/contact ) explaining issues I'm currently having with my recent EP This is the message i wrote to them "Dear Support Department , On the 2...

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  • Visitor
  • Dear Spotify Community,   Yesterday I sent a message to Artists For Spotify Support ( https://artists.spotify.com/contact ) explaining issues I'm currently having with my recent...
  • 555 Views
  • 0 replies
  • 1 likes
  • Spotify for Artists
  • 555 Views
  • 0 replies
  • 1 likes

Would love Spotify to add American Soulman

Would love Spotify to add American Soulman album By Wilson Pickett released in 1987

  • Visitor
  • Would love Spotify to add American Soulman  album By Wilson Pickett released in 1987 
  • mosohodPeti
  • Composer
  • 357 Views
  • 1 replies
  • 0 likes
  • Soul
  • 357 Views
  • 1 replies
  • 0 likes

Kazumi Watanabe's whole discography is not on Spotify

Kazumi Watanabe is on Spotify, but a good portion of his discography is not available. Given that his first album came out in the early 1970s and his career has created many different records and sounds i reckon more of his discography should be avai...

  • Casual Listener
  • Kazumi Watanabe is on Spotify, but a good portion of his discography is not available. Given that his first album came out in the early 1970s and his career has created many different records and sou...
  • OneByBoo
  • Roadie
  • 547 Views
  • 1 replies
  • 0 likes
  • Jazz
    Jazz Fusion
    Rock & Roll
  • 547 Views
  • 1 replies
  • 0 likes

Discography of artist “yuki” is incorrect

The discography of Japanese singer Yuki in Spotify is worng. Only ablum “Power of Ten” and single “tonight” belong to this artist. Others belong to different artist of the same name.

  • Newbie
  • The discography of Japanese singer Yuki in Spotify is worng. Only ablum “Power of Ten” and single “tonight” belong to this artist. Others belong to different artist of the same name.
  • Emilia_8
  • Community Legend
  • 653 Views
  • 1 replies
  • 0 likes
  • 653 Views
  • 1 replies
  • 0 likes

Solved!! Related artists content not relatable

If you check Lindemann page, some of his related artist have absolutly no relation with the artists. It shows gospel artists, maybe because of Lindemann`s wallpaper.

  • Newbie
  • If you check Lindemann page, some of his related artist have absolutly no relation with the artists. It shows gospel artists, maybe because of Lindemann`s wallpaper.
  • user-removed
  • Not applicable
  • 882 Views
  • 2 replies
  • 0 likes
  • 882 Views
  • 2 replies
  • 0 likes

Solved!! Combining Playlists

I'm interested into combining a couple playlists into a larger collection. Is it possible to select multiple songs at once to put into a playlist or must every song be added individually?

  • Regular
  • I'm interested into combining a couple playlists into a larger collection. Is it possible to select multiple songs at once to put into a playlist or must every song be added individually? 
  • watekellens
  • Regular
  • 584 Views
  • 1 replies
  • 0 likes
  • 584 Views
  • 1 replies
  • 0 likes

Add this song

My Question or Issue. Spotify please add Bad and Boujee remix with sexy back https://m.youtube.com/watch?v=9-ru1X8oVXc

  • Visitor
  • My Question or Issue.  Spotify please add Bad and Boujee remix with sexy back   https://m.youtube.com/watch?v=9-ru1X8oVXc
  • teezydawave
  • Regular
  • 773 Views
  • 2 replies
  • 0 likes
  • 773 Views
  • 2 replies
  • 0 likes

Spotify wrapped up

Hey guys , since the 2019 wrapped up as been release im curious of how many time you’ve listened to music for me its 167k minutes ! Lets share that music timers .

  • Newbie
  • Hey guys ,    since the 2019 wrapped up as been release im curious of how many time you’ve listened to music for me its 167k minutes ! Lets share that music timers .
  • mosohodPeti
  • Composer
  • 567 Views
  • 1 replies
  • 0 likes
  • 567 Views
  • 1 replies
  • 0 likes

Sportify google home not delivered

I have a premium Sportify account and i got google home mini. my google home mini did not deliver because of the wrong city name and zipcode. Below is the fedex tracking https://www.fedex.com/apps/fedextrack/?action=track&action=track&language=englis...

  • Newbie
  • I have a premium Sportify account and i got google home mini. my google home mini did not deliver because of the wrong city name and zipcode.    Below is the fedex tracking    ...
  • mosohodPeti
  • Composer
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Solved!! Jungle Rot-Slaughter the Weak low quality upload

PlanPremiumCountryU.S.Device(Samsung Galaxy 9S+ and Desktop)Operating System(Android, Windows 10) My Question or Issuespotify:album:3hbJ4HhpGDsABCorSE2wZbThe songs on this album skip like a scratched CDhttps://www.youtube.com/watch?v=Szjamlmsip0Liste...

  • Newbie
  •   Plan Premium Country U.S. Device (Samsung Galaxy 9S+ and Desktop) Operating System (Android, Windows 10)   My Question or Issue spotify:album:3hbJ4HhpGDsABCorSE2wZb The songs ...
  • mosohodPeti
  • Composer
  • 1049 Views
  • 1 replies
  • 0 likes
  • music
  • 1049 Views
  • 1 replies
  • 0 likes