Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 69655 Views
  • 48 replies
  • 110 likes
  • 69655 Views
  • 48 replies
  • 110 likes

Superuser Contribution Doug Loves Movies

Sooo Spotify is cleaning up the podcast genre by getting rid of all the awesome content from Doug Loves Movies and other very funny people? I'll mention just YMH and 2B1C.

  • Visitor
  • Sooo Spotify is cleaning up the podcast genre by getting rid of all the awesome content from Doug Loves Movies and other very funny people? I'll mention just YMH and 2B1C. 
  • Xenia
  • Moderator
  • 878 Views
  • 1 replies
  • 0 likes
  • podcast
  • 878 Views
  • 1 replies
  • 0 likes

Why can’t I listen to worlds apart

Worlds apart by Mosstar diving club from the movie waiting for forever. I found it on Spotify but it doesn’t let me listen to it. It says song unavailable you can listen to radio based on this artist.. why can’t I listen to it?

  • Casual Listener
  • Worlds apart by Mosstar diving club from the movie waiting for forever. I found it on Spotify but it doesn’t let me listen to it. It says song unavailable you can listen to radio based on this artist...
  • Billy-J
  • Spotify Star
  • 982 Views
  • 3 replies
  • 0 likes
  • 982 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to add a bio to my artist profile?

If someone could please help me out with this i'd appreciate it.I'm a new artist to spotify "Antwon La Great" and am unable to add a bio to my profile. When I do try to write one it always states "error please try again later." Has anyone else experi...

  • Music Fan
  • If someone could please help me out with this i'd appreciate it. I'm a new artist to spotify "Antwon La Great" and am unable to add a bio to my profile. When I do try to write one it always states "...
  • Ivan
  • Spotify Legend
  • 3350 Views
  • 4 replies
  • 0 likes
  • 3350 Views
  • 4 replies
  • 0 likes

Superuser Contribution Artist Confusion

I think I've found a discrepancy between two artists on Spotify. There are two artists listed under the name Danny! One is a Latino pop artist under Camino Music and the other is a R&B artist under Interscope. You can tell the difference by listening...

  • Newbie
  • I think I've found a discrepancy between two artists on Spotify. There are two artists listed under the name Danny! One is a Latino pop artist under Camino Music and the other is a R&B artist und...
  • Ivan
  • Spotify Legend
  • 1234 Views
  • 6 replies
  • 1 likes
  • 1234 Views
  • 6 replies
  • 1 likes

I have a question about hiding songs in Release Radar.

I try to listen to all the songs that are added to Release Radar every week, and when I'm done listening to them, I choose to hide them by choosing "Hide song" from the options.However, if that action includes "I don't like this song" or "dislike", i...

  • Newbie
  • I try to listen to all the songs that are added to Release Radar every week, and when I'm done listening to them, I choose to hide them by choosing "Hide song" from the options. However, if that act...
  • SoundShots
  • Composer
  • 2187 Views
  • 1 replies
  • 1 likes
  • 2187 Views
  • 1 replies
  • 1 likes

Unavailability of uncensored songs and old releases

Not long ago Spotify has started working in Belarus. I've been waiting for it for a really long time. But I've met some kind of a problem: explicit songs and some old releases of some artists are unavailable. For example, this problem touches the Top...

  • Visitor
  • ...ensored variants of the songs. What a rap song without explicits? Also the old releases by Scarlxrd like Chaxs Thexry are unavailable too. Notice that Explicit Content is turned on in the settings. I m...
  • SoundShots
  • Composer
  • 680 Views
  • 1 replies
  • 0 likes
  • 680 Views
  • 1 replies
  • 0 likes

Spotify cannot play music on Alexa Group of Speakers

Hi there, I am not able to listen Spotify on a Alexa Group of speakers. Practically, spotify plays regularly and properly the music on just one Amazon Alexa but as soon as I select the Group of speakers Spotify stops and the song cannot be forwarded,...

  • Casual Listener
  • Hi there,    I am not able to listen Spotify on a Alexa Group of speakers. Practically, spotify plays regularly and properly the music on just one Amazon Alexa but as soon as I select the...
  • 572 Views
  • 0 replies
  • 1 likes
  • 572 Views
  • 0 replies
  • 1 likes

Error in the time zone for Ukraine

After registering / creating an account in Ukraine, your system / site automatically sets the time zone - U.K (United Kingdom) and not Ukraine.Standard hour UTC + 2 Litniy hour UTC + 3

Spotify.png
  • Casual Listener
  • After registering / creating an account in Ukraine, your system / site automatically sets the time zone - U.K (United Kingdom) and not Ukraine. Standard hour UTC + 2 Litniy hour UTC + 3
  • EthanS1
  • Community Legend
  • 570 Views
  • 2 replies
  • 0 likes
  • 570 Views
  • 2 replies
  • 0 likes

Superuser Contribution Flyday Chinatown by Yasuha

I need this song back on spotify. It is such a good vibey song. Whenever I am sad I would listen to it and it always made me feel better. But now that it has been taken down I have been denied the absolute delight brought to me from this song. Please...

  • Visitor
  • I need this song back on spotify. It is such a good vibey song. Whenever I am sad I would listen to it and it always made me feel better. But now that it has been taken down I have been denied the ab...
  • Ivan
  • Spotify Legend
  • 7060 Views
  • 1 replies
  • 22 likes
  • 7060 Views
  • 1 replies
  • 22 likes

How to Give direct feedback about content?

So I'm currently listening to intense studying playlist, and it has Bill Murray (the actor) come on about every 3-4 songs, to give a little uplift for studying... I just heard one that was really negative, one comment was 'so just walk away cause you...

  • Newbie
  • ...ff by negative stuff like that... can someone tell me how I can get feedback to Spotify to ask them to review that piece of content
  • CountryGayBoy
  • Newbie
  • 2051 Views
  • 2 replies
  • 1 likes
  • 2051 Views
  • 2 replies
  • 1 likes

Undo explicit content report

I accidentally tap the report explicit context I don’t how to redo it. I though it said explore explicit context that is similar to the song genre. I don’t if anyone else has the same problem.

  • Visitor
  • I accidentally tap the report explicit context I don’t how to redo it. I though it said explore explicit context that is similar to the song genre. I don’t if anyone else has the same problem. 
  • YungDaggerDick
  • Casual Listener
  • 2516 Views
  • 3 replies
  • 0 likes
  • 2516 Views
  • 3 replies
  • 0 likes

Solved!! Could you add a way to get the time spent listenning to Spotify in your API?

I would really like to make a little website app to show some stats about the time spent listening to Spotify and also create groups that people can see a ranking of time spent. I am pretty sure many people would like to see this!

  • Casual Listener
  • I would really like to make a little website app to show some stats about the time spent listening to Spotify and also create groups that people can see a ranking of time spent.   I am pretty ...
  • SoundShots
  • Composer
  • 1448 Views
  • 1 replies
  • 0 likes
  • api
    listening
    music
    ranking
    spent
    stats
    time
    Time spent
  • 1448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Several Patricia Kaas albums are missing

I thought that when you add an artist, you add all the existing music with them. However, some of the Patricia Kaas' (a quite well-known French singer) albums that include some of the most popular songs are somehow missing... Quite surprised to only ...

  • Visitor
  • I thought that when you add an artist, you add all the existing music with them. However, some of the Patricia Kaas' (a quite well-known French singer) albums that include some of the most popular so...
  • Ivan
  • Spotify Legend
  • 508 Views
  • 1 replies
  • 0 likes
  • missing album
    Missing Albums
    Missing Track
    missing tracks
    Patricia Kaas
  • 508 Views
  • 1 replies
  • 0 likes

Fake artist

The song "Chiisana bokuensha", which now has 100,000+ plays from the artist "Whetston" is straight-up stealing, the song being downloaded from youtube you can even hear the outro of the channel.https://open.spotify.com/artist/4YmpBnHEY85BGK7Kje6GGG?s...

  • Casual Listener
  • The song "Chiisana bokuensha", which now has 100,000+ plays from the artist "Whetston" is straight-up stealing, the song being downloaded from youtube you can even hear the outro of the channel. htt...
  • squidthekid42
  • Gig Goer
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect Album Info

Album has been listed as a compilation under "Various Artists" for a while now. The entire album is by Mischief Brew and a few songs have guest appearances by other artists. While we're here: Is there a way for me to get some kind of curator status? ...

  • Casual Listener
  • Album has been listed as a compilation under "Various Artists" for a while now. The entire album is by Mischief Brew and a few songs have guest appearances by other artists.   While we're here...
  • Ivan
  • Spotify Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Solved!! Peter Fox.

How come we cannot play any of Peter Fox songs in Sweden?His album Stadtaffe seems to be available only in his home country, Germany Best regards from Stockholm,Angela

  • Casual Listener
  • How come we cannot play any of Peter Fox songs in Sweden? His album Stadtaffe seems to be available only in his home country,  Germany 😞 Best regards from Stockholm, Angela 
  • AdamDamon
  • Spotify Star
  • 5159 Views
  • 3 replies
  • 1 likes
  • Music unavailable
  • 5159 Views
  • 3 replies
  • 1 likes

I can’t seem to access music from albums but I can access them from playlists

This issue is only a problem on my phone and it started about a week ago. I wanted to add some songs from Blueface onto my playlist, but when I went to his album, on the preview of the list, the names of the artists were white and the names of the so...

  • Visitor
  • This issue is only a problem on my phone and it started about a week ago. I wanted to add some songs from Blueface onto my playlist, but when I went to his album, on the preview of the list, the name...
  • 479 Views
  • 0 replies
  • 0 likes
  • 479 Views
  • 0 replies
  • 0 likes

Deep Focus - picture?

Hi everyone!I am searching for original photo from Spotify's playlist Deep Focus, see attached. Grateful for any help./applebird

  • Visitor
  • Hi everyone! I am searching for original photo from Spotify's playlist Deep Focus, see attached. Grateful for any help. /applebird
  • EthanS1
  • Community Legend
  • 618 Views
  • 3 replies
  • 0 likes
  • 618 Views
  • 3 replies
  • 0 likes