Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 55096 Views
  • 46 replies
  • 105 likes
  • 55096 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 255859 Views
  • 2352 replies
  • 1906 likes
  • 255859 Views
  • 2352 replies
  • 1906 likes

Solved!!Superuser Contribution I need HELP from all of you PLEASE

Hi, I'm new to the community, I introduce myself, I'm Jamee, music lover and technology analyst. I hope you are very well. I am writing to you because I am going to start a project analyzing algorithms of digital platforms, I will upload all the cont...

  • Casual Listener
  • ...lgorithms of digital platforms, I will upload all the content to the blog we are creating and what better way to start with the best Spotify. I would like to know information about the algorithm of t...
  • Jack
  • Roadie
  • 1236 Views
  • 1 replies
  • 0 likes
  • 1236 Views
  • 1 replies
  • 0 likes

Can't find a song

Is there a way to ask spotify to upload this song: Flash-Brothers Fundamental (2006)

  • Newbie
  • Is there a way to ask spotify to upload this song: Flash-Brothers Fundamental (2006)
  • Jose_M
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Dendemann removed

All Songs of Dendemann and Eins Zwo have been Removed. Where can i find Any Information about why and when this happened?

  • Casual Listener
  • All Songs of Dendemann and Eins Zwo have been Removed.  Where can i find Any Information about why and when this happened?
  • Jose_M
  • Spotify Star
  • 3493 Views
  • 1 replies
  • 3 likes
  • 3493 Views
  • 1 replies
  • 3 likes

Your Name Soundtrack Deleted

This evening I noticed that I can't play any Your Name (Kimi no na wa) Soundtrack songs. And it's not been shown on artist (Radwimps) page. Why it got deleted?

  • Newbie
  • This evening I noticed that I can't play any Your Name (Kimi no na wa) Soundtrack songs. And it's not been shown on artist (Radwimps) page. Why it got deleted?
  • Jose_M
  • Spotify Star
  • 1705 Views
  • 1 replies
  • 19 likes
  • 1705 Views
  • 1 replies
  • 19 likes

Where can I find thumbs up down when they don't show on bottom of the screen?

Sometimes there are Thumbs you can click on directly to the left and right of the skip song buttons, but they aren't always there. Why? And how do I get them to come up? I have different Daily Mix playlists and one is good, but another has completely...

  • Visitor
  • Sometimes there are Thumbs you can click on directly to the left and right of the skip song buttons, but they aren't always there. Why? And how do I get them to come up? I have different Daily Mix pl...
  • user-removed
  • Not applicable
  • 574 Views
  • 7 replies
  • 0 likes
  • 574 Views
  • 7 replies
  • 0 likes

Solved!! BTS Epiphany

I am really wondering where is the Bts's new song? I can't seem to find the "Epiphany". Is it only me or is there something I don't know of?

  • Casual Listener
  • I am really wondering where is the Bts's new song? I can't seem to find the "Epiphany". Is it only me or is there something I don't know of? 
  • saichik_mar
  • Casual Listener
  • 711 Views
  • 2 replies
  • 0 likes
  • 711 Views
  • 2 replies
  • 0 likes

White Noise - Blue October's New Album (I Hope You're Happy)

I was lsitening to their new album and when it got to track 7. Remission in Cmaj, about 30 seconds in a lot of white noise is heard and it fades in and out about every 5 to 10 seconds. I skipped the song and the white noise appears on Track 8 (How to...

  • Casual Listener
  • I was lsitening to their new album and when it got to track 7. Remission in Cmaj, about 30 seconds in a lot of white noise is heard and it fades in and out about every 5 to 10 seconds. I skipped the ...
  • Malkymak
  • Casual Listener
  • 432 Views
  • 3 replies
  • 0 likes
  • 432 Views
  • 3 replies
  • 0 likes

Lauryn Hill - Cant Take My Eyes Off of You

This Is Not Joke Spotify We In 2018 And This Song Is Unavailable And We Get Your Premium All Month And This is the result !!! I Hope Real One From Spotify See That Problem. Thank You

  • Casual Listener
  • This Is Not Joke Spotify We In 2018 And This Song Is Unavailable And We Get Your Premium All Month And This is the result !!!     I Hope Real One From Spotify See That Problem. Thank You
  • Jose_M
  • Spotify Star
  • 2796 Views
  • 3 replies
  • 1 likes
  • Lauryn Hill - Cant Take My Eyes Off of You
  • 2796 Views
  • 3 replies
  • 1 likes

Nightcore God is a girl

What ever happened to this great song? It used to be able to be played but for the last 6 months it seems to have been removed. I waited to see if it would ever come back but I guess it never was gonna come back. Please bring it backk

  • Newbie
  • What ever happened to this great song? It used to be able to be played but for the last 6 months it seems to have been removed. I waited to see if it would ever come back but I guess it never was gon...
  • danielaklo
  • Music Fan
  • 710 Views
  • 2 replies
  • 1 likes
  • 710 Views
  • 2 replies
  • 1 likes

My spotify isnt working on my phone.

It will start playing a song then shuts off and when press play again it say the app isnt working to restart. I have restarted and uninstall and reinstalled same issues. Im paying for premium but unable to use it. wth. Someone help!!!! Ps i have a GS...

  • Newbie
  • It will start playing a song then shuts off and when press play again it say the app isnt working to restart. I have restarted and uninstall and reinstalled same issues. Im paying for premium but una...
  • Billy-J
  • Spotify Star
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

George Harrison removed?

Why are all the George Harrison songs being removed, he's my favorite artist.

  • Regular
  • Why are all the George Harrison songs being removed, he's my favorite artist.
  • danielaklo
  • Music Fan
  • 482 Views
  • 1 replies
  • 1 likes
  • 482 Views
  • 1 replies
  • 1 likes

Album not playing (The Gold Album: 18th Dynasty)

The album just came out several days ago, first day everything was working fine, I was able to listen to l the songs as much as I wanted. This morning I tried to play the album and no song would play and it would show no songs in the album, I even ad...

  • Newbie
  • The album just came out several days ago, first day everything was working fine, I was able to listen to l the songs as much as I wanted. This morning I tried to play the album and no song would play...
  • danielaklo
  • Music Fan
  • 548 Views
  • 2 replies
  • 0 likes
  • 548 Views
  • 2 replies
  • 0 likes

Reporting a deliberately incorrectly titled song

I've noticed a re-record/remix of a popular #1 hit song that appears to have been deliberately mistitled by the rightsholder to make it appear as if it is the original that people would be wanting to listen to. It seems to have worked - said re-recor...

  • Regular
  • I've noticed a re-record/remix of a popular #1 hit song that appears to have been deliberately mistitled by the rightsholder to make it appear as if it is the original that people would be wanting to...
  • danielaklo
  • Music Fan
  • 309 Views
  • 2 replies
  • 1 likes
  • 309 Views
  • 2 replies
  • 1 likes

delete

how do i delete this?

  • Casual Listener
  • how do i delete this?
  • Billy-J
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Ad Music

What's the backing song to the May 2018 Coca-Cola ad- 'This One's for finding your Focus'?

  • Casual Listener
  • What's the backing song to the May 2018 Coca-Cola ad- 'This One's for finding your Focus'?
  • Laurenrobinsonn
  • Music Fan
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Solved!! Hide/Show Monthly Listeners

Hey,Can someone please tell me how to show/hide monthly listeners (to the public) on my Spotify Artist account?Thanks,

  • Casual Listener
  • Hey, Can someone please tell me how to show/hide monthly listeners (to the public) on my Spotify Artist account? Thanks,
  • TheBarthoLi
  • Roadie
  • 9376 Views
  • 3 replies
  • 3 likes
  • 9376 Views
  • 3 replies
  • 3 likes

KYUSS GREEN MACHINE ALBUM 2018

I wonder if the KYUSS- GREEN MACHINE ALBUM from 2018 is a digital release only and who is behind the release. The reason I ask is because the band already released a greatest hits in 2000 and this new album consist of 26 songs (!) that is almost the ...

  • Gig Goer
  • I wonder if the KYUSS- GREEN MACHINE ALBUM from 2018 is a digital release only and who is behind the release.  The reason I ask is because the band already released a greatest hits in 2000 an...
  • TheBarthoLi
  • Roadie
  • 8123 Views
  • 1 replies
  • 7 likes
  • green
    Kyuss
    stoner rock
  • 8123 Views
  • 1 replies
  • 7 likes

Why are A Flock of Seagulls listed as one hit wonders in their bio?

When i wanted to check out the info section of A Flock of Seagulls, it said they were one hit wonders. This is nonsense since they had more hits then just I Ran. If anyone could let me know why this is and how i can let some sort of mod of spotify kn...

  • Newbie
  • When i wanted to check out the info section of A Flock of Seagulls, it said they were one hit wonders. This is nonsense since they had more hits then just I Ran. If anyone could let me know why this ...
  • TheBarthoLi
  • Roadie
  • 870 Views
  • 1 replies
  • 0 likes
  • 870 Views
  • 1 replies
  • 0 likes

Want to flag merged artists with line-in

Hello, I want to use Line-in to report two artists that have been incorrectly classified as one. I understand I can flag individual albums as being from the wrong artist, but in this case I have no alternative artist to link to.https://open.spotify.c...

  • Newbie
  • Hello,   I want to use Line-in to report two artists that have been incorrectly classified as one. I understand I can flag individual albums as being from the wrong ar...
  • TheBarthoLi
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

90s acoustic playlist

Noticed that the 90s playlist had a woman playing as its icon. Yet the list is more like "men in 90s music." How about the guys get their own label, considering women barely exist in the list beyond a cute decorative picture?

  • Visitor
  • Noticed that the 90s playlist had a woman playing as its icon. Yet the list is more like "men in 90s music." How about the guys get their own label, considering women barely exist in the list beyond ...
  • TheBarthoLi
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes