Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 58110 Views
  • 46 replies
  • 105 likes
  • 58110 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 271000 Views
  • 2353 replies
  • 1921 likes
  • 271000 Views
  • 2353 replies
  • 1921 likes

Help Find Song

Listening to Faith by George Michael, I'm sure there's a song that follows a similar melody at the start of the chorus, 1:19 for reference. It's a cleaner sound that goes down a note with each beat followed by a duh duh duh duh duh. That's literally ...

  • Newbie
  • Listening to Faith by George Michael, I'm sure there's a song that follows a similar melody at the start of the chorus, 1:19 for reference. It's a cleaner sound that goes down a note with each beat f...
  • 70 Views
  • 0 replies
  • 0 likes
  • 70 Views
  • 0 replies
  • 0 likes

Album not available in my region

The new album "Year of the Snitch" by Death Grips is unavailable in Germany eventhough it has been released worldwide over three days ago. This has never happened to me before in all my time using streaming services. No matter how I go about it, it w...

  • Newbie
  • The new album "Year of the Snitch" by Death Grips is unavailable in Germany eventhough it has been released worldwide over three days ago. This has never happened to me before in all my time using st...
  • aaron44
  • Newbie
  • 1048 Views
  • 3 replies
  • 0 likes
  • 1048 Views
  • 3 replies
  • 0 likes

Spotify for artists - Playlist

Hello everybody, Well we have a question concerning the playlist and not aboutask how to get our songs in. We probably do something wrong, so all apologies if our question seem a little useless or already solved. Well, on our dashboard, we've noticed...

  • Composer
  • Hello everybody,   Well we have a question concerning the playlist and not aboutask how to get our songs in.    We probably do something wrong, so all apologies if our question see...
  • Preticle
  • Composer
  • 426 Views
  • 4 replies
  • 0 likes
  • 426 Views
  • 4 replies
  • 0 likes

Wrong artist added to my own music

Hi, I hope someone from Spotify can help. I produce Drum & Bass, and so far have 6 tracks on Spotify via 3 labels. 4 of the 6 tracks are incorrectly added to the wrong artist, and I would really love if this could be corrected. As far as i understand...

  • Casual Listener
  • Hi, I hope someone from Spotify can help. I produce Drum & Bass, and so far have 6 tracks on Spotify via 3 labels. 4 of the 6 tracks are incorrectly added to the wrong artist, and I would really ...
  • celodnb
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

track that still shows up in the artist page even tho I deleted it before the actual release date

Hi, I'm Anzj and one of my tracks ("sensazione estiva") has been published even tho i deleted it BEFORE the release date. At the moment, the site that manages my tracks says that that track doesn't exist, and I can't delete it no more. I don't know h...

  • Newbie
  • Hi, I'm Anzj and one of my tracks ("sensazione estiva") has been published even tho i deleted it BEFORE the release date. At the moment, the site that manages my tracks says that that track doesn't e...
  • osornios
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Roku Support

So it been 6 months and still no Spotify app for Roku! I just bought Roku for my all in one solution then to find out there NO Spotify app can you please release one soon or have a release date when i can download it???? I need it

  • Newbie
  • So it been 6 months and still no Spotify app for Roku! I just bought Roku for my all in one solution then to find out there NO Spotify app can you please release one soon or have a release date when ...
  • osornios
  • Spotify Star
  • 1707 Views
  • 1 replies
  • 7 likes
  • Release date
    roku
    support
  • 1707 Views
  • 1 replies
  • 7 likes

Why is Bad Meets Evil track Scary Movies censored even though it's explicit?

I've been wondering for a while for this that why is Scary Movies marked as explicit and yet it is still censored from every curse word. I know that if the song has really radical or offencive lines or some legal thing behind them they are censored b...

  • Newbie
  • I've been wondering for a while for this that why is Scary Movies marked as explicit and yet it is still censored from every curse word. I know that if the song has really radical or offencive lines ...
  • osornios
  • Spotify Star
  • 420 Views
  • 1 replies
  • 0 likes
  • 420 Views
  • 1 replies
  • 0 likes

Tory Lanez new songs

Hi everyone, Tory just gave us a sneek peak of it's new songs called Cut me off and another one. He hasn't dropped anything yet.If anyone knows when possibly he could release them I would be grateful. Thank you!

  • Community Legend
  • Hi everyone,   Tory just gave us a sneek peak of it's new songs called Cut me off and another one. He hasn't dropped anything yet. If anyone knows when possibly he could release them I would ...
  • Loxer
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Songs on Artist Profile

Hello! I tried to play Written in the stars directly from Tinie Tempah profile in the list of it’s most played songs but it didn’t. Same happened with 2 other songs on this same list. However if I try to play the same song from it’s album, I won’t en...

  • Community Legend
  • Hello!   I tried to play Written in the stars directly from Tinie Tempah profile in the list of it’s most played songs but it didn’t. Same happened with 2 other songs on this same list. Howeve...
  • Loxer
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Can you add a playlist?

Can you add a playlist of Dimash Kudaibergenov from the Singer 2017 show?

  • Casual Listener
  • Can you add a playlist of Dimash Kudaibergenov from the Singer 2017 show?   
  • fqc165-k_0vcm
  • Casual Listener
  • 352 Views
  • 4 replies
  • 0 likes
  • 352 Views
  • 4 replies
  • 0 likes

Beyonce's Lemonade Album

It's 2018 and we are still waiting for Lemonade. Do something spotify

  • Newbie
  • It's 2018 and we are still waiting for Lemonade. Do something spotify
  • -118b_lttmuzo
  • Newbie
  • 5063 Views
  • 2 replies
  • 8 likes
  • 5063 Views
  • 2 replies
  • 8 likes

I didn't think Discover Weekly could get worse.

Aside from STILL getting duplicates. Yesterday, I had a song that was on my 'I don't like this Song' list on it. Wish that I could show a screenshot, but there's a problem... Discover Weekly is updating twice a week. Now, this isn't a nice, Twice a W...

  • Regular
  • Aside from STILL getting duplicates. Yesterday, I had a song that was on my 'I don't like this Song' list on it.   Wish that I could show a screenshot, but there's a problem... Discover Weekly...
  • paul10
  • Regular
  • 615 Views
  • 2 replies
  • 0 likes
  • 615 Views
  • 2 replies
  • 0 likes

It Bites

Hi all , I am new to this bloggy thingy lark , but being reasonably old , but very musically orientated , I would love Spotify to get It Bites to allow them to put their album " The Tall Ships " on Spotify. I am a great fan , have all their early wor...

  • Casual Listener
  • Hi all , I am new to this bloggy thingy lark , but being reasonably old , but very musically orientated , I would love Spotify to get It Bites to allow them to put their album " The Tall Ships " on S...
  • MarkBredius
  • Newbie
  • 615 Views
  • 2 replies
  • 1 likes
  • rock
  • 615 Views
  • 2 replies
  • 1 likes

Missing starred tracks - a good few hundred seem to have disappeared!!!

PlanFree/PremiumCountry UkDevice(iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country  Uk Device (iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luke
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 437 Views
  • 1 replies
  • 0 likes

missing music of the 70's

Hi, I often listen to the music available in Spotify ... Love it! But sometimes the is a lack off ... for example: the group Slade : only 2 songs available .. not even a Greatest hits album! a pity! kind regards jos

  • Newbie
  • Hi, I often listen to the music available in Spotify ... Love it! But sometimes the is a lack off ... for example: the group Slade : only 2 songs available .. not even a Greatest hits album! a pity! ...
  • Luke
  • Spotify Star
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Where’s The Motto?

I recently discovered on my playlist that one of my favorite songs (The Motto by Drake and Lil Wayne) was removed and now I can only find the clean version. When I searched it on Safari, there was a link that brought me to a page that had nothing on ...

  • Newbie
  • I recently discovered on my playlist that one of my favorite songs (The Motto by Drake and Lil Wayne) was removed and now I can only find the clean version. When I searched it on Safari, there was a ...
  • Skyeadams777
  • Casual Listener
  • 2629 Views
  • 2 replies
  • 3 likes
  • 2629 Views
  • 2 replies
  • 3 likes

Missing Song?

Hello, as spotify premium members, my friends and I are wondering why Zayn Malik's song "GOLDEN" from the album "Mind of mine". Was it removed? Did Zayn have something to do it? If im not mistaken, other songs arent included as well such as "DO SOMET...

  • Newbie
  • Hello, as spotify premium members, my friends and I are wondering why Zayn Malik's song "GOLDEN" from the album "Mind of mine". Was it removed? Did Zayn have something to do it? If im not mistaken, o...
  • Loxer
  • Community Legend
  • 4076 Views
  • 1 replies
  • 5 likes
  • 4076 Views
  • 1 replies
  • 5 likes

SPotify weekly not updating

Its been two weeks thats that its not updating!! How do i fix it???????

  • Newbie
  • Its been two weeks thats that its not updating!! How do i fix it???????
  • Preticle
  • Composer
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Reporting incorrect track info

https://open.spotify.com/track/7AClKf16p0SWcftbOu23Ax?si=aRredkBnSlOQEmAygLdq4Q This song is being claimed by a supposed artist going by the name "Skud Missile Smugglaz"" calling the song "Introductionintothelazaruschamber" when truthfully it's a mus...

  • Newbie
  • https://open.spotify.com/track/7AClKf16p0SWcftbOu23Ax?si=aRredkBnSlOQEmAygLdq4Q   This song is being claimed by a supposed artist going by the name "Skud Missile Smugglaz"" calling the song "I...
  • doowopman50
  • Casual Listener
  • 473 Views
  • 4 replies
  • 0 likes
  • 473 Views
  • 4 replies
  • 0 likes

It's So Easy by Guns N Roses

I can not play It's So Easy by Guns N Roses. Why?< Moved to correct help board >

  • Newbie
  • I can not play It's So Easy by Guns N Roses. Why? < Moved to correct help board >
  • Loxer
  • Community Legend
  • 449 Views
  • 2 replies
  • 1 likes
  • 449 Views
  • 2 replies
  • 1 likes