Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 63174 Views
  • 47 replies
  • 107 likes
  • 63174 Views
  • 47 replies
  • 107 likes

Solved!! Pixies - The Happening contains scratching/skipping noise at 3:10

Subject says it all, during the bridge it sounds like a scratched record. Is this song 'broken' for you too, of is it just my client? Is this fixeable?

  • Casual Listener
  • Subject says it all, during the bridge it sounds like a scratched record.   Is this song 'broken' for you too, of is it just my client? Is this fixeable?    
  • RichardTeh
  • Roadie
  • 1029 Views
  • 3 replies
  • 1 likes
  • 1029 Views
  • 3 replies
  • 1 likes

Not Available in Our Country

Hi Spotify, I was really longing for the other Albums of Nu'est and turned out that some of their albums were not available in our country (Philippines). Hope this could be amended in order for fans in the PH would be able to stream their songs from ...

Not-Available.JPG
  • Casual Listener
  • Hi Spotify,    I was really longing for the other Albums of Nu'est and turned out that some of their albums were not available in our country (Philippines).  Hope this could be...
  • Jose_M
  • Spotify Star
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

Solved!! Is "liking" someone the same as following them?

There used to be a "follow" button but now there's just a heart? Same thing? Thank you! I'm sure this has been answered already but I'm new! If you're interested in "liking" me, here's my artist account! Thank you som much and mahalo in advance! http...

  • Gig Goer
  • There used to be a "follow" button but now there's just a heart? Same thing?  Thank you! I'm sure this has been answered already but I'm new!    If you're interested in "liking" m...
  • eventhestarsdie
  • Gig Goer
  • 6257 Views
  • 2 replies
  • 0 likes
  • 6257 Views
  • 2 replies
  • 0 likes

RADWIMPS album deleted?

Right now I have discovered that two of my favourite RADWIMPS songs has disappeared from my playlist. I have tried to look for them on Spotify and RADWIMPS official account but it looks like they have removed whole album with these songs, "Batsu to M...

  • Casual Listener
  • Right now I have discovered that two of my favourite RADWIMPS songs has disappeared from my playlist. I have tried to look for them on Spotify and RADWIMPS official account but it looks like they hav...
  • fenkris
  • Newbie
  • 2592 Views
  • 3 replies
  • 1 likes
  • 2592 Views
  • 3 replies
  • 1 likes

Alkaline Trio

The album "This Addiction" should be added on Spotify, it's a very great album, but i need to download the songs from an archive on the internet, i really recommend this album.

  • Newbie
  • The album "This Addiction" should be added on Spotify, it's a very great album, but i need to download the songs from an archive on the internet, i really recommend this album.
  • johnny32
  • Newbie
  • 527 Views
  • 2 replies
  • 0 likes
  • 527 Views
  • 2 replies
  • 0 likes

Solved!! Will we ever be able to massage user to user?

I have always wanted to message friends through the app but also new artists I want to show love to. Show them they have a vocal audience and tell them what I like about their tunes.

  • Casual Listener
  • I have always wanted to message friends through the app but also new artists I want to show love to. Show them they have a vocal audience and tell them what I like about their tunes.
  • eventhestarsdie
  • Gig Goer
  • 754 Views
  • 5 replies
  • 2 likes
  • 754 Views
  • 5 replies
  • 2 likes

Wrong Album Title

Hello !On the Album :https://open.spotify.com/album/3oS4XOGwWMVH77Td5c97i9The title is erroneous : it is not Sheherezade but Sheherazade !I tried to report but impossible to modify the title, and even when i report errors, they are never fixed.So, i ...

  • Visitor
  • Hello ! On the Album : https://open.spotify.com/album/3oS4XOGwWMVH77Td5c97i9 The title is erroneous : it is not Sheherezade but Sheherazade ! I tried to report but impossible to modify the title,...
  • Jose_M
  • Spotify Star
  • 279 Views
  • 1 replies
  • 2 likes
  • 279 Views
  • 1 replies
  • 2 likes

Suggestions

I think we should help our artists. Google play music has this function, Spotify should also. Spotify should make it possible to buy albums and songs, like Google play music, and stream in the same time. I want to buy so badly to help my favorite art...

  • Music Fan
  • I think we should help our artists. Google play music has this function, Spotify should also. Spotify should make it possible to buy albums and songs, like Google play music, and stream in the same t...
  • Jose_M
  • Spotify Star
  • 10529 Views
  • 6 replies
  • 3 likes
  • Spotify
  • 10529 Views
  • 6 replies
  • 3 likes

Only one track on this album

Why is there only one track on this album? Will the rest be added at some point?

C3893F87-74F0-493C-94A3-F53725F0307C.png
  • Casual Listener
  • Why is there only one track on this album? Will the rest be added at some point?  
  • Billy-J
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Wanted! Dead or Alive. 20 Bucks for the guy who can bring me the name of this song.

I lost this song somewhen and want it back. I know its a short preview but all i got. Maybe someone whos good with indie remembers the song or the artist. Transactions per PayPal.

  • Music Fan
  • I lost this song somewhen and want it back. I know its a short preview but all i got. Maybe someone whos good with indie remembers the song or the artist.    Transactions per PayPal.
  • icePenguii
  • Casual Listener
  • 902 Views
  • 6 replies
  • 0 likes
  • 902 Views
  • 6 replies
  • 0 likes

Can spotify not separate new albums from new singles in the browsing section to make it easier?

Would like to see Spotify separate New albums from New singles in the browsing category. Would make things easier and less time consuming??

  • Newbie
  • Would like to see Spotify separate New albums from New singles in the browsing category. Would make things easier and less time consuming??
  • Loxer
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Why can't i listen to songs restricted to my own country

My Spotify account is Japanese, country is registered at Japan, yet when I try to play some japanese songs they will be blocked and some artists I can't even search for. For example this entire playlist is unplayable for me.https://open.spotify.com/u...

  • Newbie
  • My Spotify account is Japanese, country is registered at Japan, yet when I try to play some japanese songs they will be blocked and some artists I can't even search for.   For example this ent...
  • Dominoi
  • Composer
  • 1133 Views
  • 1 replies
  • 0 likes
  • 1133 Views
  • 1 replies
  • 0 likes

Solved!! Add Nu'est W's Dejavu on Spotify's K-Pop Daebak Playlist

I am an avid fan of Nu'est/Nu'est W and been using spotify for years already and was wondering if Spotify can the Title Track 'Dejavu' from Nu'est W's Album WHO YOU. I saw one song from Nu'est which is the Gravity & Moon, but we (the fans) will be gl...

  • Casual Listener
  • I am an avid fan of Nu'est/Nu'est W and been using spotify for years already and was wondering if Spotify can the Title Track 'Dejavu' from Nu'est W's Album WHO YOU. I saw one song from Nu'est which ...
  • yunjung
  • Casual Listener
  • 1201 Views
  • 2 replies
  • 0 likes
  • K-pop
    K-pop Daebak Playlist
    Nu'est W
  • 1201 Views
  • 2 replies
  • 0 likes

Music missing from artist upload

My band recently uploaded a 5 song ep onto Spotify. The album says there are 5 songs but when we go into it, 1 song is missing and there are only 4. Is this a case of us just needing to wait for it to be processed or another issue? Thanks.

  • Casual Listener
  • My band recently uploaded a 5 song ep onto Spotify. The album says there are 5 songs but when we go into it, 1 song is missing and there are only 4. Is this a case of us just needing to wait for it t...
  • Sebasty
  • Community Legend
  • 1450 Views
  • 5 replies
  • 0 likes
  • 1450 Views
  • 5 replies
  • 0 likes

INFINITE Album

Hello, I wanted to know if it was possible to add the original songs from the K-Pop group INFINITE. A number of my favorite songs are missing, however, the instrumental versions of the songs are provided, which is odd because the actual songs aren't ...

  • Newbie
  • Hello, I wanted to know if it was possible to add the original songs from the K-Pop group INFINITE. A number of my favorite songs are missing, however, the instrumental versions of the songs are prov...
  • Sebasty
  • Community Legend
  • 594 Views
  • 1 replies
  • 0 likes
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Movie theme in other languages

PlanFreeCountry BrazilDeviceMoto ZOperating SystemAndroid Oreo My Question or Issue I'm trying to listen a film theme in Portuguese, but even when I put the song with the Portuguese name, the original theme is played (in the original language of the ...

  • Casual Listener
  • Plan Free Country  Brazil Device Moto Z Operating System Android Oreo   My Question or Issue  I'm trying to listen a film theme in Portuguese, but even when I put the so...
  • SergioDavid
  • Roadie
  • 496 Views
  • 4 replies
  • 0 likes
  • 496 Views
  • 4 replies
  • 0 likes

Solved!! Bama Breeze

  My Question or Issue What happened to Bama Breeze by Jimmy Buffett? 

  • Newbie
  •    My Question or Issue   What happened to Bama Breeze by Jimmy Buffett?  
  • Loxer
  • Community Legend
  • 1118 Views
  • 1 replies
  • 0 likes
  • 1118 Views
  • 1 replies
  • 0 likes

Cyclone Remix Ft. Gorilla Zoe

Youtube has it... Can we?! https://youtu.be/7nj7XZH2TH4

  • Casual Listener
  • Youtube has it... Can we?!   https://youtu.be/7nj7XZH2TH4
  • Billy-J
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

My playlist went out of order...

I spent a few months loading and organizing a huge playlist. I accidentally clicked on "title" and now it is all out of order. Is there any way to get it back to my original order? Help! A lot of work down the tube?

  • Casual Listener
  • I spent a few months loading and organizing a huge playlist. I accidentally clicked on "title" and now it is all out of order. Is there any way to get it back to my original order? Help! A lot of wor...
  • AidanGun
  • Casual Listener
  • 508 Views
  • 3 replies
  • 0 likes
  • 508 Views
  • 3 replies
  • 0 likes

Gopro advert

hello, last week I listend to spotify (I don't have spotify premium and I am situated in Germany). there was a short commercial from gopro about 40 sec or something else and the travel-clip was underlined by arabic electronic music. does anyone know ...

  • Casual Listener
  • hello,   last week I listend to spotify (I don't have spotify premium and I am situated in Germany). there was a short commercial from gopro about 40 sec or something else and the travel-clip ...
  • meghakadole
  • Casual Listener
  • 3879 Views
  • 5 replies
  • 1 likes
  • 3879 Views
  • 5 replies
  • 1 likes