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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 55117 Views
  • 46 replies
  • 105 likes
  • 55117 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 256287 Views
  • 2352 replies
  • 1907 likes
  • 256287 Views
  • 2352 replies
  • 1907 likes

no aparece

de un momento a otro desaparecio la cancionis canzoo de canserberoy todas las canciones de su disco can+zoocuando lo busco ya no aparece y se eliminaron de mi playlist que tenia descargadaspd:soy premium!gracias

  • Newbie
  • de un momento a otro desaparecio la cancion is canzoo de canserbero y todas las canciones de su disco can+zoo cuando lo busco ya no aparece y se eliminaron de mi playlist que tenia descargadas pd...
  • MattSuda
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

clean party mixes

Hi, I am a youth group leader. We love spotify, and use it weekly. However, I really love the party mix lists where you can change the party mood. None of those lists are appropriate for kids. All of them have explicit songs and/or songs written cont...

  • Newbie
  • ...f them have explicit songs and/or songs written content that is too nature for our purposes. I would love to see a Christian party mix or at least an all-ages appropriate secular mix. Please please p...
  • saved
  • Roadie
  • 441 Views
  • 2 replies
  • 1 likes
  • 441 Views
  • 2 replies
  • 1 likes

Please add this Wiz mixtape

Pleeeeeease Spotify gods, add the Taylor Allderdice mixtape! It's too fire not to be on Spotify.

  • Newbie
  • Pleeeeeease Spotify gods, add the Taylor Allderdice mixtape! It's too fire not to be on Spotify.
  • MattSuda
  • Spotify Star
  • 288 Views
  • 1 replies
  • 1 likes
  • 288 Views
  • 1 replies
  • 1 likes

i brought you my bullets, you brought me your love?

so the other day i was listening to my music and it suggested me "our lady of sorrows" from i brought you my bullets, you brought me your love. when i attempted to play it it simply skipped over to the next song. why is it on spotify if i can't liste...

  • Newbie
  • so the other day i was listening to my music and it suggested me "our lady of sorrows" from i brought you my bullets, you brought me your love. when i attempted to play it it simply skipped over to t...
  • user-removed
  • Not applicable
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Album under wrong Band

This album "7 Steps of Fresh Air" spotify:album:1VUVoqxzxTCJFNwaCYQugGshould be under other Brainstorm band spotify:artist:5kj0186KjQyHiLMK2OFJ3z as there are multiple bands with the same name.

  • Newbie
  • This album "7 Steps of Fresh Air" spotify:album:1VUVoqxzxTCJFNwaCYQugG should be under other Brainstorm band spotify:artist:5kj0186KjQyHiLMK2OFJ3z  as there are multiple bands with the sam...
  • MattSuda
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

I don't see specific songs

Hello! I hope you can help me with this problem.I can't see some of the songs like Hit 'Em Up or California Love by 2Pac while other friends can. Any idea how to fix this? Thanks!

  • Casual Listener
  • Hello! I hope you can help me with this problem. I can't see some of the songs like Hit 'Em Up or California Love by 2Pac while other friends can. Any idea how to fix this? Thanks!
  • Vidrata
  • Casual Listener
  • 654 Views
  • 4 replies
  • 0 likes
  • 654 Views
  • 4 replies
  • 0 likes

Creative Commons and Spotify

Okay, I tried emailing thia question but got no reply so I'll try here. I've put out a fair amount of music under the name Doctor Turtle, which has varying flavours of Creative Commons licenses (mostly BY-NC-SA and BY 4.0). It's been reasonably succe...

  • Casual Listener
  • ...p here will affect the people who've used it in their Youtube videos, and I don't want to risk them getting takedown notices through the content recognition service.   So, if I put it up here t...
  • doctor_turtle
  • Casual Listener
  • 8530 Views
  • 2 replies
  • 0 likes
  • 8530 Views
  • 2 replies
  • 0 likes

a song to be added to spotify

Hey guys I think Jason weaver love ambition should be added to spotify I think it's a great song and it's a ol skool song.

  • Visitor
  • Hey guys I think Jason weaver love ambition should be added to spotify I think it's a great song and it's a ol skool song.
  • user-removed
  • Not applicable
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

All my music is gone

Hey guys,I have terrible news. I had a couple playlists on my account. One of them even had over 50 followers. I checked my account just now to play some music at a party and ALL MY PLAYLISTS ARE GONE!!How is this possible? I searched for these songs...

  • Newbie
  • Hey guys, I have terrible news. I had a couple playlists on my account. One of them even had over 50 followers. I checked my account just now to play some music at a party and ALL MY PLAYLISTS ARE...
  • user-removed
  • Not applicable
  • 505 Views
  • 5 replies
  • 0 likes
  • music
  • 505 Views
  • 5 replies
  • 0 likes

Solved!! T Lavitz - Storytime

Hi,How come the album T Lavitz - Storytime is no longer available on Spotify? Kind regards,Martin

  • Visitor
  • Hi, How come the album T Lavitz - Storytime is no longer available on Spotify?   Kind regards, Martin
  • user-removed
  • Not applicable
  • 441 Views
  • 3 replies
  • 0 likes
  • 441 Views
  • 3 replies
  • 0 likes

Solved!! Faltan canciones del grupo The Letter Black

Faltan canciones del grupo de The Letter Black. Faltan cacniones del 2013 y mas que estan en youtube y que estan a traves de vevo. Encuentro muy raro que falten canciones. Para poner un ejemplo falta la cancion de "The Only One" pero faltan mas, supo...

  • Casual Listener
  • Faltan canciones del grupo de The Letter Black. Faltan cacniones del 2013 y mas que estan en youtube y que estan a traves de vevo. Encuentro muy raro que falten canciones. Para poner un ejemplo falta...
  • osornios
  • Spotify Star
  • 375 Views
  • 3 replies
  • 0 likes
  • 375 Views
  • 3 replies
  • 0 likes

Solved!! New Releases: The Beatles, The Beatles, The Beatles

Hello, I know adding The Beatles albums to Spotify catalog was a great success many are happy about, but now over three months later what they are still doing pinned in 'New Releases' section on my start page? It is missing the point. All the best!VV...

The Beatles, The Beatles, The Beatles.png
  • Music Fan
  • Hello,   I know adding The Beatles albums to Spotify catalog was a great success many are happy about, but now over three months later what they are still doing pinned in 'New Releases' sectio...
  • MattSuda
  • Spotify Star
  • 673 Views
  • 5 replies
  • 0 likes
  • 673 Views
  • 5 replies
  • 0 likes

Shuffle not being random enough

When using shuffle through my 'Songs' for the last couple of days the shuffle fucntion has not been working very randomly. It had always seemsed like te songs I already listened to had a higher likelyhood of coming up on shuffle but now when I shuffl...

  • Newbie
  • When using shuffle through my 'Songs' for the last couple of days the shuffle fucntion has not been working very randomly. It had always seemsed like te songs I already listened to had a higher likel...
  • user-removed
  • Not applicable
  • 585 Views
  • 2 replies
  • 2 likes
  • repeat
    shuffle
    songs
  • 585 Views
  • 2 replies
  • 2 likes

Solved!! Drakes old music?

Was wondering why "City is Mine" and "I'm Ready For You" by Drake is not on spotify? Thanks

  • Casual Listener
  • Was wondering why "City is Mine" and "I'm Ready For You" by Drake is not on spotify? Thanks
  • osornios
  • Spotify Star
  • 2161 Views
  • 1 replies
  • 0 likes
  • Hip Hop
  • 2161 Views
  • 1 replies
  • 0 likes

Possible error

Hi everybody! I decided to listen to Electric Light Orchestra tonight. When I opened their profile on Spotify, I saw a new release from April 2016. The album is called Elogram by ELO. I think that this is a mistake. I don't have information for such ...

  • Newbie
  • Hi everybody! I decided to listen to Electric Light Orchestra tonight. When I opened their profile on Spotify, I saw a new release from April 2016. The album is called Elogram by ELO. I think that th...
  • user-removed
  • Not applicable
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Solved!! Sync issue on Iphone

My downloads on my PC and Mac dont reflect on my iphone, can anyone sujest anything Im doing worng

  • Casual Listener
  • My downloads on my PC and Mac dont reflect on my iphone, can anyone sujest anything Im doing worng
  • MattSuda
  • Spotify Star
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Old Drake Music?

Would it be anyway possible to add some of Drake's old music? Comeback Season was by far some the best music he's had in my opinion and was looking for it on spotify and didn't see it. Please?

  • Casual Listener
  • Would it be anyway possible to add some of Drake's old music? Comeback Season was by far some the best music he's had in my opinion and was looking for it on spotify and didn't see it. Please?
  • Waki1994
  • Casual Listener
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Nacionalsocialistic Music in my Mix of the week list

I found today the song "Victoria Ave" from the swedish Pagan Metal Band "Tors Vrede" in my Music of The week list. This is NOT ACCEPTABLE!!!!! wtf is going on with you?!?!????? I asked google about the band and the guys make no mistery about their po...

  • Newbie
  • I found today the song "Victoria Ave" from the swedish Pagan Metal Band "Tors Vrede" in my Music of The week list.    This is NOT ACCEPTABLE!!!!! wtf is going on with you?!?!?????  ...
  • MattSuda
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes