Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Hey guys, you should upload more importants mixtapes to Spotify Sure we have some ones, but sometimes we want to listen the news but we cant search.I think if you invest in the mix more people will come to Spotify, a lot of they like me (people who l...
Hey guys, you should upload more importants mixtapes to Spotify 😕 Sure we have some ones, but sometimes we want to listen the news but we cant search. I think if you invest in the mix more p...
Newbie
503 Views
3 replies
0 likes
Does anyone know why I have to wait aroud 30 days to be able to conect internet to spotify so I can stard downloading?
Does anyone know why I have to wait aroud 30 days to be able to conect internet to spotify so I can stard downloading?
Not applicable
302 Views
1 replies
0 likes
Hey Spotify. I'm trying to put together a few playlists, and they need to be clean. I clicked to the other (non-explicit) release of The Incredible True Story by Logic, and although they aren't marked explicit, the versions aren't clean. Lots of F* b...
Hey Spotify. I'm trying to put together a few playlists, and they need to be clean. I clicked to the other (non-explicit) release of The Incredible True Story by Logic, and al...
Casual Listener
722 Views
1 replies
0 likes
Viva La Vida or Death and all his friends is listed in Spotify as released in the year 2000. This should be the year 2008. I hope you guys can change this,Thanks,Gigantix
Viva La Vida or Death and all his friends is listed in Spotify as released in the year 2000. This should be the year 2008. I hope you guys can change this, Thanks, Gigantix
Casual Listener
670 Views
5 replies
0 likes
I have a Spotify Premium account and I really like the service. However I can't help but notice that some albums I listen to are missing songs:Anywhere but Home - Missing (by Evanescence)Surrender (by Evanescence)Sound of Defeat - The Man Who Lost Hi...
I have a Spotify Premium account and I really like the service. However I can't help but notice that some albums I listen to are missing songs: Anywhere but Home - Missing (by Evanescence) Surrend...
Newbie
1078 Views
2 replies
1 likes
Hi there..fairly new to Spotify..loving it mind..Is there a playlist that includes the BBC Radio One UK top 40 singles chart.Thank youMichael
Hi there..fairly new to Spotify..loving it mind.. Is there a playlist that includes the BBC Radio One UK top 40 singles chart. Thank you Michael
Community Legend
228 Views
1 replies
0 likes
I follow a lot of artists with my account (1500). But I just receive 5 or 6 notifications every day. Is it normal? I've the feeling to miss a lot of tracks of my favorite artists... Let me know if you have ideas about this problem. Thx everyone.
I follow a lot of artists with my account (1500). But I just receive 5 or 6 notifications every day. Is it normal? I've the feeling to miss a lot of tracks of my favorite a...
220 Views
0 replies
1 likes
I was wondering why the track "Where the Dead Ships Dwell" was removed from Inow Flames' album "Sounds of a Playground Fading". It wasn't a bonus track. It was just a random song in the middle of the album. But I love it and hope to see it back.
I was wondering why the track "Where the Dead Ships Dwell" was removed from Inow Flames' album "Sounds of a Playground Fading". It wasn't a bonus track. It was just a random song in the middle of the...
Casual Listener
532 Views
1 replies
0 likes
Hey, I was wondering if you could add Adele's new album 25. I've been dying to listen to it. The song "Hello" is on spodify but not the album.
Hey, I was wondering if you could add Adele's new album 25. I've been dying to listen to it. The song "Hello" is on spodify but not the album.
Casual Listener
1017 Views
1 replies
0 likes
My art is being used on Spotify's home page for "Discover Weekly". I did not give consent for this.. and I have no idea how it appeared there. This is my drawing.
My art is being used on Spotify's home page for "Discover Weekly". I did not give consent for this.. and I have no idea how it appeared there. This is my drawing.
Casual Listener
512 Views
3 replies
0 likes
spotify:artist:6z78Uus4PibpcvvEsO5vIO Apparently there is more than one artist with that name and when you search you get them "nicely" mixed together. There is the Dave Bennett clarinet player and there is another Dave Bennet singer. Could they plea...
spotify:artist:6z78Uus4PibpcvvEsO5vIO Apparently there is more than one artist with that name and when you search you get them "nicely" mixed together. There is the Dave Bennett clarinet player and t...
Not applicable
341 Views
1 replies
0 likes
Half the songs does not correspond to correct song title. FIX IT!!!
Half the songs does not correspond to correct song title. FIX IT!!!
Not applicable
284 Views
1 replies
0 likes
Why was "my my hey hey" from Neil Young taken off?
Why was "my my hey hey" from Neil Young taken off?
Not applicable
1413 Views
2 replies
0 likes
Here is a list of the releases with the date on spotify in the first part while the correct date is in the second part. I have Norwegian spotify, however i have heard from friends in other countries that this is a global issue. Live In Japan: Februar...
Here is a list of the releases with the date on spotify in the first part while the correct date is in the second part. I have Norwegian spotify, however i have heard from friends in other countries ...
Not applicable
557 Views
1 replies
1 likes
Hello, je suis surpris de ne pas pouvoir mettre un avatar sur Spotify Premium ? ? Je ne suis pas connecté à FB DM
Hello, je suis surpris de ne pas pouvoir mettre un avatar sur Spotify Premium ? ? Je ne suis pas connecté à FB DM
Music Fan
323 Views
2 replies
0 likes
I'm a big fan of an old italian band named "The Showmen" there are some records on Spotify so I decided to follow them. Now the problem is there is another band, not so old, called "Showman" probably russian according to "letters" used for their song...
I'm a big fan of an old italian band named "The Showmen" there are some records on Spotify so I decided to follow them. Now the problem is there is another band, not so old, called "Showman" probably...
Casual Listener
476 Views
2 replies
0 likes
why isnt this community implemengted straight into the app itself to make Spotifty Even more social friendly? i see that its connected to spotify already but why have the seperate website or just something it the toolbar? Hidden away where normal use...
why isnt this community implemengted straight into the app itself to make Spotifty Even more social friendly? i see that its connected to spotify already but why have the seperate website or just som...
Music Fan
450 Views
2 replies
1 likes
I am wondering if it is not available in the U.S. or what the deal is. I can see it on the webpage in all dark green. The rest of the albums show up in the downloaded version. Any Ideas?
I am wondering if it is not available in the U.S. or what the deal is. I can see it on the webpage in all dark green. The rest of the albums show up in the downloaded version. Any Ideas?
Newbie
469 Views
1 replies
1 likes
How often are popularity bars updated on Spotify?
How often are popularity bars updated on Spotify?
659 Views
0 replies
0 likes
I signed out of my account, and when I signed back in I can't play music anymore. It's like I wasn't on there a few minutes before. I don't know what happened. But if I'm being charged if like to use the service
I signed out of my account, and when I signed back in I can't play music anymore. It's like I wasn't on there a few minutes before. I don't know what happened. But if I'm being charged if like to use...
Casual Listener
232 Views
1 replies
0 likes
