Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 55154 Views
  • 46 replies
  • 105 likes
  • 55154 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 256501 Views
  • 2352 replies
  • 1908 likes
  • 256501 Views
  • 2352 replies
  • 1908 likes

Superuser Contribution Post songs on YouTube

Can I publish songs on YouTube, add an embed with a video description of the song, add the song's lyrics in the montage, and, for example, perform some kind of amplification of the song and raise its volume? Is this legal to use on YouTube and Spotif...

  • Visitor
  • Can I publish songs on YouTube, add an embed with a video description of the song, add the song's lyrics in the montage, and, for example, perform some kind of amplification of the song and raise its...
  • Maria
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to create a Playlist of artists?

I would like to have a Playlist of a group of artists, I'm going to a concert to see one particular band but there are several playing. I'd love to put the names of the artists together as a Playlist and get a mix of all their songs without following...

  • Visitor
  • I would like to have a Playlist of a group of artists, I'm going to a concert to see one particular band but there are several playing. I'd love to put the names of the artists together as a Playlist...
  • Yordan
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes

Superuser Contribution Locked Podcast for Plan Manager but available for Plan Member

PlanPremium CountryUSA Deviceplan manager - iPhone 13 Proplan member - Samsung Operating SystemiOS 17.2.1android My Question or IssueI’m the Plan Manager and use an iPhone while my partner is listed as a plan member on my account using an android pho...

  • Casual Listener
  •   Plan Premium   Country USA   Device plan manager - iPhone 13 Pro plan member - Samsung   Operating System iOS 17.2.1 android    My Question or Issue I’...
  • Ivelina
  • Moderator
  • 202 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 202 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist Pitch - City Select broken again

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to submit a song for playlist pitch and it won’t let me select a City. I came acr...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am tr...
  • indienownow
  • Visitor
  • 455 Views
  • 14 replies
  • 10 likes
  • 455 Views
  • 14 replies
  • 10 likes

Superuser Contribution Endless YouTube videos on Spotify

PlanPremium familyCountry Device(iPhone 12Operating System(iOS 16) My Question or IssueWe are using the family plan and my 11 year old have a normal account for his music listening. His account on his iPhone is governed by me and he can’t use his pho...

  • Newbie
  • Plan Premium family Country   Device (iPhone 12 Operating System (iOS 16)   My Question or Issue We are using the family plan and my 11 year old have a normal account for his musi...
  • Ellafrenning
  • Visitor
  • 207 Views
  • 2 replies
  • 1 likes
  • 207 Views
  • 2 replies
  • 1 likes

Superuser Contribution Canadian Content is Lacking

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are several Canadian Bands who had relatively successful hits in Canada, possibly throu...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There a...
  • Joan
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY KEEPS REMOVING SONGS FROM MY PLAYLISTS, EVEN WHEN THEY ARE STILL ON THE SERVER!!!!!!!

STOP IT! It's IRRITATING as **bleep** when I'm consistently paying for this membership, and I continually find songs disappearing off my playlists, while they are still available on Spotify. Spotify keeps pushing certain artists. I see this with the ...

  • Newbie
  • STOP IT! It's IRRITATING as **bleep** when I'm consistently paying for this membership, and I continually find songs disappearing off my playlists, while they are still available on Spotify. Spotify ...
  • Unnarben
  • Casual Listener
  • 45081 Views
  • 54 replies
  • 52 likes
  • 45081 Views
  • 54 replies
  • 52 likes

Superuser Contribution How do I load an opml file?

Stitcher has been purchased and is shutting down, forcing everyone to move to another platform. How do I load my opml file so I can start up where I left off with all my podcasts?

  • Visitor
  • Stitcher has been purchased and is shutting down, forcing everyone to move to another platform. How do I load my opml file so I can start up where I left off with all my podcasts?
  • blufelicia
  • Visitor
  • 13174 Views
  • 15 replies
  • 15 likes
  • 13174 Views
  • 15 replies
  • 15 likes

Superuser Contribution Playlist hour

PlanPremiumCountry DeviceComputerOperating SystemWindows 11 My Question or IssueI want to planned all my musical day with playlistExample, at 11am i want to automatically listen playlist 1, at 2pm i want to automatically listen playlist 2, etc...

  • Newbie
  • Plan Premium Country   Device Computer Operating System Windows 11   My Question or Issue I want to planned all my musical day with playlist Example, at 11am i want to automatica...
  • Eni
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Van Morrison Album "Tupelo Honey"- Where Is It?

Hey Guys!! First post here. One of my favorite albums is "Tupelo Honey" by Van Morrison. It is not on Spotify and I am wondering if anyone knows why. There is a similar post here on Reddit. Posters say "The album before "His Band and Street Choir" an...

  • Visitor
  • Hey Guys!!    First post here. One of my favorite albums is "Tupelo Honey" by Van Morrison. It is not on Spotify and I am wondering if anyone knows why. There is a similar post here&...
  • Deepblueripples
  • Visitor
  • 6068 Views
  • 5 replies
  • 4 likes
  • 6068 Views
  • 5 replies
  • 4 likes

Superuser Contribution How to fix inconsistent titles in Japanese songs?

PlanPremiumCountryUnited KingdomDevicePC ClientOperating SystemWindows 10 My Question or IssueSometimes the title uses the Japanese characters, sometimes it uses "roman characters"/romaji.I speak Japanese and I use it to identify my songs, so the inc...

_0-1685779567796.png
  • Regular
  • Plan Premium Country United Kingdom Device PC Client Operating System Windows 10   My Question or Issue Sometimes the title uses the Japanese characters, sometimes it uses "roman c...
  • iyankoo
  • Visitor
  • 493 Views
  • 2 replies
  • 0 likes
  • 493 Views
  • 2 replies
  • 0 likes

Unable to play BBC Podcasts in Tesla/Spotify app

PlanPremiumCountry UK DeviceTesla Model YOperating SystemTesla My Question or IssueI can only access BBC podcasts ( Chequered Flag / Tech life) through Spotify in my Tesla because there is no Sounds app. However when I go to play an episode the BBC e...

  • Newbie
  • ...hone ). Popular consensus is this may be because Tesla use a sim purchased in the Netherlands to supply the data plan. I also understand the BBC has country limits. But this is UK content trying t...
  • simonhudson
  • Casual Listener
  • 1395 Views
  • 8 replies
  • 3 likes
  • 1395 Views
  • 8 replies
  • 3 likes

Superuser Contribution "Included in Premium" audiobooks

How do I find "included in Premium" audiobooks by searching rather than looking at books individually only to find they are not included?

  • Casual Listener
  • How do I find "included in Premium" audiobooks by searching rather than looking at books individually only to find they are not included?  
  • Danboyce
  • Visitor
  • 2679 Views
  • 10 replies
  • 1 likes
  • 2679 Views
  • 10 replies
  • 1 likes

Superuser Contribution Chipinkos - Girlfriend metadata

The credited as "Girlfriend" and attributed to "Chipinkos" actually is named "X Girlfriend" by and the actual artists are Zola (feat. Maduvha), from the album "Bhambatha", 2004. Chipinkos had nothing to do about this song. https://www.discogs.com/rel...

  • Newbie
  • The credited as "Girlfriend" and attributed to "Chipinkos" actually is named "X Girlfriend" by and the actual artists are Zola (feat. Maduvha), from the album "Bhambatha", 2004. Chipinkos had nothing...
  • Maria
  • Moderator
  • 114 Views
  • 3 replies
  • 0 likes
  • 114 Views
  • 3 replies
  • 0 likes

Release Radar this week was almost all AI generated music

PlanPremiumCountrySweden My Question or IssueI usually check out the release radar once per week just in case there's some fun new music I've missed out on.This week though I noticed that out of the 30 tracks, 23 of them all followed a very specific ...

  • Casual Listener
  • Plan Premium Country Sweden   My Question or Issue I usually check out the release radar once per week just in case there's some fun new music I've missed out on. This week though I noti...
  • ochiredef
  • Newbie
  • 1723 Views
  • 12 replies
  • 11 likes
  • AI
    Release Radar
    spam
  • 1723 Views
  • 12 replies
  • 11 likes

Solved!!Superuser Contribution Certain songs have disappeared and are no longer available. What happened?

Certain songs are gone. Case in point, "A Little Bit of Bad" by NRBQ and "The Sun Ain't Gonna Shine Anymore" by The Walker Brothers. Any clue??

  • Newbie
  • Certain songs are gone.  Case in point, "A Little Bit of Bad" by NRBQ and "The Sun Ain't Gonna Shine Anymore" by The Walker Brothers.   Any clue??
  • 12164756607
  • Casual Listener
  • 26232 Views
  • 25 replies
  • 1 likes
  • Web Player
  • 26232 Views
  • 25 replies
  • 1 likes

Missing songs from the English Band "Depeche Mode"

Hello,Listening to the songs of the English music band called "Depeche Mode" on Spotify I notice that the 2 following songs are missing:1) "Personal Jesus [Kazan Cathedral Mix]" from the Remixes compilation album "Electrospective (Remix Album)"2) "Ph...

  • Regular
  • Hello, Listening to the songs of the English music band called "Depeche Mode" on Spotify I notice that the 2 following songs are missing: 1) "Personal Jesus [Kazan Cathedral Mix]" from the Remixes ...
  • Noah
  • Spotify Star
  • 679 Views
  • 1 replies
  • 0 likes
  • missing songs
  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution vocals missing on track

the song that i have been listening to for years suddenly has no more vocals and all i can hear is the instrument, i checked other songs of this artist assuming its a copyright/licensing issue but the other tracks seem to be playing okay. heres the l...

  • Visitor
  • the song that i have been listening to for years suddenly has no more vocals and all i can hear is the instrument, i checked other songs of this artist assuming its a copyright/licensing issue but th...
  • Joan
  • Moderator
  • 135 Views
  • 3 replies
  • 0 likes
  • 135 Views
  • 3 replies
  • 0 likes