Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
For a number of months, the song by Kristina Maria “Where the Sun Don’t Shine” has not had any of the main vocals. The back-up vocals come in at the chorus and second verse but still no main vocals. It seems something is wrong with the song. Has anyo...
For a number of months, the song by Kristina Maria “Where the Sun Don’t Shine” has not had any of the main vocals. The back-up vocals come in at the chorus and second verse but still no main vocals.&...
Moderator
381 Views
1 replies
0 likes
PlanPremiumCountryEnglandDeviceIPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhy is my playlist titles and info all in french,spanish and germany! my language is set to English as im in England But most of my sp...
Plan Premium Country England Device IPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue why is my playlist titles and info all in french,span...
Spotify Legend
302 Views
1 replies
0 likes
PremiumCountryDkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Like in topic title
Premium Country Dk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Like in topic title
Spotify Legend
286 Views
1 replies
0 likes
How do I block someone on Spotify? I have someone that I really don't want to be following me on Spotify but they won't unfollow me. I have tried to do it through the messages technique but I have not messaged this person so it did not work. Is there...
How do I block someone on Spotify? I have someone that I really don't want to be following me on Spotify but they won't unfollow me. I have tried to do it through the messages technique but I have no...
Casual Listener
111291 Views
13 replies
143 likes
Plan PremiumFree/PremiumCountry US Device Samsung Galaxy S10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS 10, Android Oreo, Windows 10,etc.) When playing my playlists I am getting "Playing Recommended Songs For You", how do I...
Plan Premium Free/Premium Country US Device Samsung Galaxy S10 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 10, Android Oreo, Windows 10,etc.) W...
Visitor
459 Views
2 replies
0 likes
I've been paying for Spotify premium for many years now, but I've become more and more disappointed about Spotify's politics regarding podcasts.I've been paying for music and not for podcasts! I don't want to pay for podcasts nor do I want to listen ...
I've been paying for Spotify premium for many years now, but I've become more and more disappointed about Spotify's politics regarding podcasts. I've been paying for music and not for podcasts! I do...
Visitor
3390 Views
25 replies
77 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
604 Views
3 replies
0 likes
I feel like if you can get the Grow Fins Raritys you should be able to get the other albums, please add Safe As Milk and Trout Mask Replica regardless! IT IS NEEDED
I feel like if you can get the Grow Fins Raritys you should be able to get the other albums, please add Safe As Milk and Trout Mask Replica regardless! IT IS NEEDED
Casual Listener
2279 Views
3 replies
2 likes
PlanFree/PremiumCountry Device iPhone 8(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does Spotify recommend/add songs that I listened to hundreds of times on my like...
Plan Free/Premium Country Device iPhone 8 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue...
Regular
746 Views
4 replies
0 likes
Hola a todos...Tengo un problemita apenas comencé a ser premium y hay un artista al qual no puedo reporducir, sus albumes y canciones porpias, pero si el artita colabora en una cancion entonces si puedo reporducir la cancion. (creo se explica mejor e...
Hola a todos... Tengo un problemita apenas comencé a ser premium y hay un artista al qual no puedo reporducir, sus albumes y canciones porpias, pero si el artita colabora en una cancion ento...
Moderator
346 Views
1 replies
0 likes
Device(iPhone 14 Pro Max)I had the feature for some days and I was using a lot, but it suddenly disappeared, and I want it back.
Device (iPhone 14 Pro Max) I had the feature for some days and I was using a lot, but it suddenly disappeared, and I want it back.
Moderator
643 Views
3 replies
0 likes
Can anyone explain to me why this recording of Staying Alive is so terrible? https://open.spotify.com/track/3nWQeWN4glGk3R9EZ7VwO5?si=0f7ba20618c64199 Thank you.
Can anyone explain to me why this recording of Staying Alive is so terrible? https://open.spotify.com/track/3nWQeWN4glGk3R9EZ7VwO5?si=0f7ba20618c64199 Thank you.
Spotify Star
356 Views
3 replies
0 likes
Hello, and thank you in advance.Lately, the content of my mixes have been completely overrun with Bollywood music, and I have no idea how to fix it. I have never listened to Bollywood music before, much less on my Spotify account. I at first suspect...
Hello, and thank you in advance. Lately, the content of my mixes have been completely overrun with Bollywood music, and I have no idea how to fix it. I have never listened to Bollywood music b...
374 Views
0 replies
1 likes
Highly unwanted music keeps coming back in all Daily Mix listslike many people I likes some music of the French composer Eric Satie but I never looked for it in Spotify.However, Spotify made me allergic for his music by adding a version of one or two...
Highly unwanted music keeps coming back in all Daily Mix lists like many people I likes some music of the French composer Eric Satie but I never looked for it in Spotify. However, Spotify mad...
Casual Listener
1003 Views
2 replies
2 likes
Hello. Is there a way to sort songs by an artist from most listened to? I have top 10 on front page, but that's only 10 and it's not even sorted by highest number of views. I can use search do show all songs by an artist, but no way to sort them by m...
Hello. Is there a way to sort songs by an artist from most listened to? I have top 10 on front page, but that's only 10 and it's not even sorted by highest number of views. I can use search do show a...
Roadie
1368 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePixel 6 Pro, MacBook Pro My Question or IssueI listen to the DJ on my Mac for most of the day. But when I get in my car and play DJ on my Android it often repeats ~5 sets (same intro, same songs) that I've already heard on t...
Plan Premium Country US Device Pixel 6 Pro, MacBook Pro My Question or Issue I listen to the DJ on my Mac for most of the day. But when I get in my car and play DJ on my Android it oft...
275 Views
0 replies
0 likes
I’m a premium user on iOS, and the playlist that groups together words that describe your ‘listening habits’ at a certain time of the day appears to have been discontinued. I don’t know about anyone else, but my friends and I loved seeing what names ...
I’m a premium user on iOS, and the playlist that groups together words that describe your ‘listening habits’ at a certain time of the day appears to have been discontinued. I don’t know about anyone ...
Casual Listener
1241 Views
3 replies
4 likes
There was a Spotify feature that created a curated playlist that changes genres every two hours based on your personal listening habits. I got it a few months ago by clicking a link from a friend. However a few days ago the playlist disappeared from ...
There was a Spotify feature that created a curated playlist that changes genres every two hours based on your personal listening habits. I got it a few months ago by clicking a link from a friend. Ho...
Casual Listener
1571 Views
6 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't play any music on my headphones when they are connected via my laptop.I could still l...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't...
Moderator
344 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
417 Views
2 replies
0 likes
