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can’t access dj

can’t access dj

I’m a UK premium user, have been for years, I am the only one out of my friends and family have it and I don’t and I really want it
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1 Reply

Hey there,

 

Thank you for reaching out to the Community and welcome.

 

That's an odd behavior, so to start investigating it, we'd first recommend confirming if the country registered on your account is the UK. If not, we'd recommend updating it to the one you're currently located in. You can do this by following the steps mentioned in this article

 

If your account is properly set in the UK but you still don't have the feature, we'd recommend performing a clean reinstall of the app by following the steps in this article

 

Hope this helps. If anything else comes up, the Community will be here for you.

OscarDCModerator
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