offline backup won’t open

[bestie_anamarie]

Plan

Premium

Country

USA

Device

iPhone 13

Operating System

just updated to ios 18.1.0

My Question or Issue

Hi so for some reason when I look up the offline backup playlist and click on it it gives me the message

“Couldn’t Open Link

Spotify can’t open this type of link on this device.”

is there any particular reason why? Is it just not available or just my phone or Spotify being temperamental with me? 

[osornios]

Hey @bestie_anamarie 

Seems like you're having an issue worth investigating.

As a first step, you should try deleting and reinstalling the app. Hopefully that'll fix the issue. 🙂

Check this article for more info about Offline Backup:

https://support.spotify.com/ws/article/offline-backup/