No internet connection detected (eror code:4) - Ubuntu 20.04

[samaldana]

Plan Premium

Operating System Ubuntu 20.04

My Question or Issue

I have update to version 1:1.1.42.622.gbd112320-3 yesterday and since then spotify tells me there is no internet connection (although the PC has access to internet).
I have tried clear the cache, change proxy settings to No Proxy without sucess.

[samaldana]

Weirdest thing is that despite being "offline", I can still login and then it sees and shows which song is being played on another device at the same moment with the same account...

[artgx]

Hi! I faced the same issue. I have changed the dns settings on my router from auto to 8.8.8.8 and it helped

[Caro33]

I'm having this same issue on Elementary OS Hera 5.1.7 since I last updated Spotify. After some minutes of running the app, it seems to recover itself.

[Ferudoc]

Hi, I'm also having this issue since I updated Spotify to version 1.1.42.22.gdb112320 on Ubuntu 18.04.

I tried to delete Spotify folder in .cache but the issue happened again after 2 minutes. See my logs in the attachments.

I hope someone at Spotify dev team will have a look to our problem

[samaldana]

I finally went for the snap version (https://snapcraft.io/spotify) which doesn't show the problem. Changing DNS setting is not an option for me.