Error Message: Failed to enable Spotify Social

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Error Message: Failed to enable Spotify Social

cameronc
Regular

I seem to be unable to dismiss the error message shown below "Failed to enable Spotify Social".  I'm a premium member and do not want to enable Facebook integration (you can see below that I have not done so), yet I continue to get this error message.

 

If this is a known bug, is there a resolution date?

 

-Cameron

 

 [edit: 3/26/2012, replaced hosted image due to bandwidth limits]

annoyance.png

2 ACCEPTED SOLUTIONS
Solution!

rjm5533
Casual Listener

I've noticed the same Error Message: Failed to enable Spotify Social. When I was getting this message I was logging in with my username & password that I made when I signed up with Spotify (not my Facebook login). So, I closed the app, reopened and logged in with my Facebook login; everything was back to normal, no error message. Then, I closed the app again, logged in with my original login (not Facebook), and it's still working great.

 

My theory is, there was a Spotify app update a while back, and I'm thinking I haven't logged in with my Facebook login since then, so it didn't know what to connect to (hence the error message). So, I think, to rectify the error, login in once with your Facebook login. Although, this doesn't resolve the error for those who don't want to connect their Facebook account with Spotify.

 

It's in your court Spotify.

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Solution!

meahtenoha
Spotify
Spotify

Hi everyone- Just want to clarify a few things here. If you have a Spotify username and didn't sign up through Facebook (like @A7sus44, @daddyoakhaven, @mhaeberli) there's no necesity to link with Facebook. 

 

However, if you're receiving this 'Failed to enable' message, please try the steps below: 

 

1. Open your Preferences page: Edit > Preferences (in Windows) or Spotify > Preferences (in Mac)

2. Press Connect to Facebook

3. Wait until Facebook login opens and press the Cancel button (if you don't want to link to your Facebook page). 

 

If you joined via Facebook you'll just need to make sure your FB profile remains active. FB users that keep receiving this message should get in touch via the contact form.

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31 Replies

cameronc
Regular

@rjm5533 It's entirely possible that I could login using Facebook and the problem would go away, but that's exactly what I absolutemly do not want to do.  Essentially, your solution is "reveal all your Facebook data to spotify and they will make the pain stop".

 

Not gonna happen.  

 

Lame.

rjm5533
Casual Listener

@cameronc I agree, it seems very lame. Sorry.

tomihasa
Gig Goer

I'm getting this today. I purchased my first Spotify gift card yesterday, because I don't have a credit card, because their security is too low and I like to avoid any hassle of getting a new card if it gets hacked.

 

Anyway, first I listened to Spotify using my Mac Pro 8-Core. Just in case I shut down Spotify on Mac Pro and started listening with MacBook Pro. So switching my PC seems to cause this problem in my case.

 

tomihasa
Gig Goer

Hey people! If you only want to get rid of the message, try "File": "Log Out". I also tried some other stuff.

 

Drewton
Newbie

Been seeing the exact same thing since at least last week.

mdat
Newbie

I am having the same problem and am paying for Premium membership, also. I share playlists with a few of my friends, and because of this error I can't. I have spent way too much time this morning and last night trying to figure out a solution. I've reinstalled, logged out and back in, etc, and nothing changes. I am not happy.

Kreacher
Casual Listener

I'm a premium member as well---and suffering from the same problem. I'm running into the problem on my Macbook Pro.

cameronc
Regular

There seem to be other threads about this too, including several users canceling due to lack of resolution.

 

Hello Spotify?  Are you listening?  Are you there? Do you care?

 

-Cameron

jvanderb
Roadie

Spotify social and Facebook integration are not the same thing, so that error message is referring to something else.  If you go back into the preferences screen, scroll all the way to the top, uncheck the item labeled "Share my activity on Spotify Social" and quit and re-open Spotify, that message should go away.  I'm not sure what the cause is, but that may help you!

cameronc
Regular

"Share my activity on Spotify Social" was already unchecked.

 

Also, clicking the close icon on the error makes it go away for about 10 seconds, then it re-appears.  So, it's incredibly irritating.

 

Any further suggestions?

 

-Cameron

scarlettbueller
Newbie
I'm getting the same error all day. Didn't have it on my other machine but when I restarted Spotify it appears, and neither machine will connect to either my friend list, nor facebook...
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