Circling back here team! Several folks are reproducing this problem in my network and on here. Concerned for bands (mine included) that are experiencing this that have leveraged their play count in their pitches to blogs, industry professionals, etc.
Attached is a screen shot of Bob Marley's profile page. All of his hit songs have <1000 plays, yet 7.5 million monthly listeners.
I'm sorry that you are experiencing that! Can you confirm your Operating system? Are you on a mac or PC? Are you using the latest OS? Iv' had issues with other apps when not using the latest version of operating systems in the past. I would ensure your OS is up to date and then uninstall/reinstall one more time.