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Plan
Premium
Country
Canada
Device
Macbook Pro late 2017
Operating System
OS Sierra
My Question or Issue
Recently I had an issue which ended up requiring me to restore my computer from a backup external drive. I had a backup saved from a few months ago that I used to restore my files. Now, my saved songs in my Spotify desktop app only include ones that I had saved when I had created the backup several months ago. I am missing several months of songs I had saved, which do still appear on my mobile version. My playlists seem to have synced properly and are up to date, but not my general library of saved songs.
I have had no luck trying the following:
Solved! Go to Solution.
Thanks for letting me know.
Can you please do the following in the desktop app:
Let me know how it goes 🙂
Hey @MishMeesh,
Thanks for reaching out.
I recommend making sure that both devices are connected to the same network.
Also, could you please let me know the exact version of Spotify that you're on?
Yep, both devices are on the same network.
Spotfiy on desktop is version 1.0.96.181.gf6bc1b6b.
Spotify on iOS is vesion 8.4.89.
Also since posting the thread, I've updated to OS Mojave.
I've also tested whether saving a song at this point on one device syncs up on the other and it does. There just is that 3-4 month gap still on the desktop app of missing songs.
Thanks for letting me know.
Can you please do the following in the desktop app:
Let me know how it goes 🙂
Yes, that did the trick! Thank you so much!
That's great to hear!
Have a... spotify:track:0tBnCG4gXbGkVH8zUTGO8l:small 🙂
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