Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I was not sure where to put this, because it seems to be an interaction between all of my devices, and I am not absolutely certain which device is causing the problem.
---Devices---
Spotify app installed on my Computer (W7x64)
and it is on my Nexus 5 (5.1?JellyBean)
iPad2 (iOS8)
Gramofon Spotify Player setup on my stereo as well.
---Problem---
I listen to album A on my phone.
I stop playing music on my phone (android).
I launch the Spotify player and start album B playing via connect to my Gramofon (or previously my iPad) hooked to my stereo.
It plays the first track of album B, and then starts playing album A on the gramofon/iPad via connect, with no interaction to the phone.
summary: Whatever I was listening to on my phone will over-ride any other connect session *repeatedly* until i kill the app in the phone.
I usually have to go in and force-quit the app in Android but I'm not positive that *always* works, or just intermittently. This happens frequently.
Like, evertim.
I would appreciate some solace and perhaps a bug fix or something. Other than that I couldnt be more thrilled with Spotify, and this connect feature is absolutely lovely.
Sorry if this post already exists, I did a cursory search but wasnt able to find a match.
There are known issues with queue and connect. The play queue doesn't work properly over connect right now, but it is a known issue and it's being looked into.
Same issue here using Spotify Connect on my receiver.
My computer will change to what my Android was playing at random intervals.
My Gramofon will change to what my Android was playing at random intervals.
My iPad will change to what my Android was playing at random intervals.
Even after changing back to the intended selection, whatever was playing last in the Android app will over-ride what ever else is playing on any other device.
Nothing ever over-rides what my Android is playing.
The problem is your Android app, and I think it prioritizes whatever is in the Android App's queue over any other device.
THIS IS ANNOYING AS HELL.
please. fix. 😞
Nexus 5.
Spotify Premium.
Playing Saved Albums.
Jellybean 5.1.1
UPDATE:
Despite chosing a selection on my PC, my phone would retain its local queue. After reading above responses, I forced my phone to skip through the rest of the songs on the album it was playing. Only once I did so, and the phone's queue was empty, did the phone respond to my new play-selection on made on my PC, showing the appropriate "now playing" album, and not what it was previously playing.
UPDATE 2.
F---ing phone playlist tookover again. smh. I have killed the app in the running process multiple times, but it and its services reboot themselves. Not sure what else to do at this point.
Trying to queue songs when usjng spotify connect has been driving me mad for ages. But there are multiple entries on this forum all solved, the "solution": it's a known issue. If this isn't fixed soon I'll just switch.
Hey there @Markurz,
Thanks for reaching out about this in the Community. We'll do our best to help you sort this out.
Would you mind giving us a bit more details about the issue you're experiencing?
It would also be helpful if you could let us know which troubleshooting steps you've already tried so we can give you better suggestions.
We'll be on the lookout for your reply.
Hey @Markurz,
Thanks for getting back to us.
Just to confirm, have you tried performing a clean reinstall of the app? This is often an overlooked step, but it can be helpful to get rid of any corrupted files that might be causing issues.
If this doesn't do the trick, could you let us know if the same thing happens when you play music directly through your phone's speakers?
Keep us posted!
I have done a clean install once it fixed it also but I can't remember for how long. And regarding the other question, it never happens when I play the music on my device only when using spotify connect.
Hi @Markurz,
Thanks for getting back to us.
Could you send over a video where we can take a better look at this issue?
You can attach it to your next response to us by using the Insert Video option in the post editor, just make sure to exclude any personal info from it
We'll be right here.
Hey there @Markurz,
Thank you for your reply and for the screen recording.
Can you try the following:
We'll keep an eye out for your reply.
Take care!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…