Announcements

Help Wizard

Step 1

NEXT STEP

Spotify browser and desktop: "Something went wrong"

Solved!

Spotify browser and desktop: "Something went wrong"

Plan

Premium Duo

Country

Ukraine

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

MacOs Mojave 10.14.6

 

Getting "Something went wrong. Try reloading the page" when trying to listen to the spotify using browser (Chrome Version 84.0.4147.89 (Official Build) (64-bit)) and desktop app.


Also I can see some errors in console like "Failed to execute 'define' on 'CustomElementRegistry': the name "google-cast-button" has already been used with this registry" and "The message port closed before a response was received."
Full errors screenshot: 

 

Screen Shot 2020-07-21 at 5.08.03 PM.png

I've noticed that error appears in "The message port closed before a response was received." error. 


Full page screenshot

Screen Shot 2020-07-21 at 5.06.14 PM.png




 

Reply

Accepted Solutions
Marked as solution

Resolved by restarting the Mac. 

View solution in original post

4 Replies

I've tried to clear cookies/browser cache , remove ad blocker, re-login. Nothing helped.

Marked as solution

Resolved by restarting the Mac. 

Open Spotify Apps, on the top left hand corner select Spotify > untick offline mode > quit the apps > turn off your wifi and turn it back on again > reopen Spotify apps

**bleep** thank you so much!

Suggested posts