Spotify can't play this Japanese artist right now while in Japan

[artzombie]

Hey there! I live in Japan and am seeing A LOT of Japanese bands that are greyed out. This seems real crazy to me since these bands are literally from where my account is tied to. I did however just move here from Canada and was using a Canadian account, if that has any factor in this. Country: Japan. Mac OS. artist I'm trying to listen to: Dir En Grey. tdlr - I'm trying to play some Japanese artists in Japan and they're greyed out thanks so much,

[merlijnv2000]

Hi @artzombie! Hope you're having a great day!

Have you tried editing your country in the account page on the Spotify website?

Greetz

Merlijn

[artzombie]

Hey there! my account says JP for country on the website and desktop app...so I'm not sure still any ideas? thanks!

[Katerina]

Hey there @artzombie,

Thanks for posting about this here in the Community.

Just to confirm, does the same thing happen when trying to listen to these songs from a different device or our Web Player? If so, we'd recommend taking a look at this support site article for more info.

If, however, you can listen to the songs you like from a different device with no issues, then we'd suggest following the steps in this support site article instead.

Let us know how you get on! We'll be right here if you have further questions.

Have a lovely day 🙂