Announcements

Spotify says I am Offline when I am not

Spotify says I am Offline when I am not

SRD75

Plan

Free

Country

Australia

Device

iMac

Operating System

Catalina Beta

 

My Question or Issue

I have a working internet connection, but Spotify says I am offline.

Reply
3 Replies

Loxer

Hey @SRD75, welcome to the Community.

Hope you're doing great!

Could you try checking if Offline Mode is on by going to the Spotify Menu in the Menu Bar?

 

Keep me posted 🙂

LoxerSpotify Star
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SRD75

Hi Loxer,

 

No, "Offline Mode" is not selected.

 

Cheers,

Steve

Loxer

Hey @SRD75,

 

Thanks for letting me know 🙂

 

Could you try a quick clean reinstall of the app? Just follow these steps.

 

Keep me posted.

LoxerSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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