Spotify says I am Offline when I am not

[SRD75]

Plan

Free

Country

Australia

Device

iMac

Operating System

Catalina Beta

My Question or Issue

I have a working internet connection, but Spotify says I am offline.

[Loxer]

Hey @SRD75, welcome to the Community.

Hope you're doing great!

Could you try checking if Offline Mode is on by going to the Spotify Menu in the Menu Bar?

Keep me posted 🙂

[SRD75]

Hi Loxer,

No, "Offline Mode" is not selected.

Cheers,

Steve

[Loxer]

Hey @SRD75,

Thanks for letting me know 🙂

Could you try a quick clean reinstall of the app? Just follow these steps.

Keep me posted.

[Peter-Duris]

I have same problem on Macbook. 

[Jimmywick1]

To "solve" this issue, just clear app data (go to Android Settings -> Apps -> Spotify -> Clear data), launch Spotify, connect it to your account and do not synchronize playlists.

Regards,
J Wick