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Spotify won't download!

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Spotify won't download!

tamaraj

I have had spotify for a while now but about a month ago it deleted itself from my laptop. I have tried at least 10 times to re install it but after I have pressed run, the spotify installer just disappears. Someone please help? It is so annoying!

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Peter__

@coots1320 wrote:

I have deleted my old account and deleted all Spotify files on my Mac, and have tried unsuccessfully to download the program again with a new account. Please help! When I click on restart download, absolutely nothing happens.

 


Try using one of the following links:

For Windows - http://download.spotify.com/Spotify%20Installer.exe

For Mac - http://download.spotify.com/Spotify.dmg

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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42 Replies

licenced

Interesting.

 

Can you see if there is any Spotify process running in Task Manager - kill it if so and then try the installation. Does that help?

 

If not, are you sure the old one has actually been deleted? Check in the Programs and Features section of Control Panel and if you still see it there uninstall from there before trying to reinstall.

----------------
Listening on Windows, Android and Sonos. Tweeting it at @davelicence

RunrChick800

I have been having the same issue and tried both of the above suggestions and neither worked for me. Does  anyone have any other suggestions?

 

tamaraj
I tried this also but it didn't help, thanks though 😞

coots1320

I have deleted my old account and deleted all Spotify files on my Mac, and have tried unsuccessfully to download the program again with a new account. Please help! When I click on restart download, absolutely nothing happens.

 

Marked as solution

Peter__

@coots1320 wrote:

I have deleted my old account and deleted all Spotify files on my Mac, and have tried unsuccessfully to download the program again with a new account. Please help! When I click on restart download, absolutely nothing happens.

 


Try using one of the following links:

For Windows - http://download.spotify.com/Spotify%20Installer.exe

For Mac - http://download.spotify.com/Spotify.dmg

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

nicrbe

Worked like a charm!!! Thank you

Casey_Boyer

same problem as the rest says error 51 

rocklins_mom

I get error 17.  It won't download.  Any other suggestions?

siljek98

That helped thank you!!

zoebradbury

Ah I keep getting error 17, I've tried like 4 times to download Spotify again, it keeps failing, help!

tomrise

You'are a top kek banter boi cause ive been trying to got spotify to work for three months, so thanks

 

rowenberry500
thans, ive had such problems all day now its sorted x

hcstunes

can't get the app to work, it worked on my mac laptop forever and now won't work and can't be re-downloaded, help!

 

juan5890

wow thanks so much

 

Crochetgirlqh

Spotify kept saying one day that whenever I opened it I would get the "The spotify application is not responding" screen so ive tried like 20 times to redownload it but it keeps telling me spotify is open somewhere? please help!!

osornios

@Crochetgirlqh

 

Have you tried uninstalling the app and reinstalling?

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

ayeeallison

My computer keeps saying It isnt responding either! I'm able to use spotify on my phone and on my computer (until a few days ago). I uninstalled spotify and tried to re install it multiple times and nothing is working!

 

osornios

@ayeeallison

 

How about trying the new beta? See if it works for you.

 

Check these download links:

 

Windows: https://download.spotify.com/beta/spotify_installer-1.0.26.134.g75df59f3-29.exe

OS X: https://download.spotify.com/beta/spotify-app-1.0.26.134.g75df59f3-30.dmg

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

ashleymariew

This helped me! Thank you. I thought I had deleted everythng but somehow it was still running in task manager. I was able to redownload it after I ended the tasks!

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