Solved: Unable to connect to facebook? - Page 2

SkyfireDawn · 2014-12-29

Hey, I'm trying to connect my premium account to facebook. Whenever I click on the "Connect" button I get a message "ok" from facebook and that's it. nothing else happens and my account isn't linked. does anyone have a solution for this? thanks!

jinuisme · 2015-01-05

Hello, recently I got my premium account and I want to link my Spotify accout to my facebook. But whenever I link, it logged in and shows "OK" in the browser and just show the blank page in the application. After I close that blank page in the app, it remains same as before

I have added some pics please help me to link with my FB account.

MattSuda · 2015-01-05

Try going to the link below to connect Facebook

https://www.spotify.com/account/social/facebook/

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jinuisme · 2015-01-05

Thanks a lot anyway I fixed it.

rafcordeiro · 2015-02-02

Thanks MattSuda.

I follow your instructions and the problem still the same. I see a popup blank window when I back to the app like this:

Sounds like an error to get the information.... I've tried in different browsers and happens the same.

MattSuda · 2015-02-03

Try connecting to Facebook here (you might need to sign into Spotify first)

https://www.spotify.com/account/social/facebook/

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rafcordeiro · 2015-02-03

Now it worked. Fantastic! Thanks a lot MattSuda.

MattSuda · 2015-02-03

You're welcome!

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OutlawYogi · 2015-02-27

I've tried the link that was shared and have been getting an error message. I was attempting via the Spotify application and getting nowhere for the past week and now the link is not happening either. Any advice would be great.

MattSuda · 2015-02-27

@OutlawYogi

Try downloading the new version that was announced today:

https://news.spotify.com/2015/02/26/desktop-with-lyrics-musixmatch/

Mac: http://download.spotify.com/beta/SpotifyInstaller.zip

PC: http://download.spotify.com/beta/SpotifySetup.exe

It should be working in the new version.

You may notice a few features are missing in the new version and Spotify hopes to bring some of those back in a future update.

MattSudaSpotify Star

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OutlawYogi · 2015-02-28

Well played! Fixed! Thank you! Namaste!

bazwalt · 2015-07-31

Hello,

Still having this issue myself and I've tried everything suggested including the links suggested to try.

Trying to connect to facebook to share just wont work for me. I tried re-installing my Spotify to no success.

When I view the source in the dialog coming up it reads:

Looks like whatever the other guy said about the URL being associated elsewhere and not in the client seems to be an ongoing problem.

Very annoying as I cant share anything easily.

Tantun · 2015-09-10

Hello. Each time i try to connect to facebook it doest work!

It redirects me to the same page im in. "My account overview".

How can i link my account with facebook?

user-removed · 2015-09-10

@Tantun

Hello:

A quick question, did you create your Spotify account using your Facebook account details?

Tantun · 2015-09-10

No, i created a new account

user-removed · 2015-09-10

@Tantun

Ok which device and System are you using this the Spotify app on currently?

Edited to add: If you go here to your account page: https://www.spotify.com/account/overview/

you should be able to see just above the SIGN OUT EVERYWHERE an option to CONNECT TO FACEBOOK so you can connect facebook to your account. There should also be an option in the Spotify desktop app preferences settings to link facebook as well, since you did not use a facebook account to create the Spotify account by an email address, this feature shows up for just those users. Anyway post back how you fair and we can go from there if it did not work.

Tantun · 2015-09-10

i tried both options. but for some reason its not working. in the app it just makes the click but it doesnt go through and in the page happens the same thing. it stars loading and then it redirects me to the same page i started but without linking the accounts

user-removed · 2015-09-10

@Tantun

Ok I am going to escalate your last post. Well let me know what you wish to do with the other account to have it deleted or whatever you want. I already escalated this seems like an odd thing to happen. Just for information sakes, what systems and app version was you currently using with this issue?

Tantun · 2015-09-10

Im using the 3.8 version for the app
I havent tried doing it through the desktop app only by the phone app and by the website

I do not want to delete my account
I just want to merge it with facebook.

bazwalt · 2015-09-11

No response to my issue/s?

Tantun · 2015-09-11

No.. Still not fixed

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