Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

10 hour limit

10 hour limit

Does it involve everyone or only people who only used Spotify for more than 6 months?

Cos I've been using it for like 2 weeks and apparently I've crossed it.

Reply
1 Reply

Hello, @tomekplnd! The limit applies to all accounts after 6 months of the day they were originally created. The 10 hours are allocated as 2.5 hour per week. How did you sign up to Spotify? It is possible that you unintentionally signed up through Facebook more than 6 months ago so you've just reached the limit. Do you think this is possible?

Suggested posts