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An error occurred. Please try searching again. Desktop issue!

An error occurred. Please try searching again. Desktop issue!

I cannot seem to search for artists or tracks, keeps telling me the above.

 

I can access an artist or the album if I have a track of theirs in my playlist, but cannot search using the search bar. 

 

Only seemed to become an issue in the past hour or so. I've tried logging out and back in, and I've also reset my wireless router, however I've had no joy as of yet. 

 

I'm not sure if makes much of a difference, but I'm a premium member. 

 

Any suggestions would be appreciated.

 

Thanks.

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61 Replies

Same problem here, and it is incredibly annoying! 

First techincal issue with Spotify today - the search feature will not work on either W7 or W8 laptops, or my Android phone.  It just says 'an error occurred, please search again'.  There seems nothing I can do to resolve it, and as it effects 3 different devices on 3 OS, I can't see how it would be anything other than a server-side issue.  More worrying though, is that I can't seem to find any way to get support through Spotify.com - the help section is worse than useless, with no way to log a call or speak to anyone about the problem.  Like most people here I'm sure, I pay for my service - why can't I raise an issue with Spotify??  Hope someone from the company can respond to this.

Yes, me too - and no way to contact Spotify via this site to let them know about the issue.

Just to confirm, I have raised this via the Rock Star channel and Spotify are aware and working on it as we speak. 🙂

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Just got in touch, Spotify are aware of the issue and are working on it. 🙂

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thank you Peter, I appreciate the response.

^ Just went up on Twitter too.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hey I think a few people are coming up with this one, so hopefully it will be resolved 🙂

Just merging a few topics together to keep the community clean.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Resolved for me now 🙂


 

Problem has been fixed.

 

Thanks very much!

Glad to hear it! 🙂

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Possibly jumped the gun there, seems to be broken again...

Same here, was working for a few minutes. Down again

mine is the same what's going on?

Mine's the same too, it has suddenly stopped working again, sort it out

Same here

Don't worry, just checked they didn't just fix it and then run home - they are still working on it. 😛

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

What the **bleep** Spotify. Why am I paying for a broken service? **bleep** sakes.

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