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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15505 Views

114 replies

52 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2429 Views

16 replies

3 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5702 Views

40 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10045 Views

0 replies

4 likes

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Re: Inbox and messages

Is there a twitter hashtag already in use to address this?It should go viral.I have a lot of friends using the inbox feature, but htey aren't active within the Spotify Community.

Visitor

Is there a twitter hashtag already in use to address this? It should go viral. I have a lot of friends using the inbox feature, but htey aren't active within the Spotify Community.

147 Views

0 replies

4 likes

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Superuser Contribution Facebook won't log in

I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium even though i didn't want it it was resolved fast, an...

Casual Listener

I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium ev...

HauntedFerret

Casual Listener

514 Views

2 replies

0 likes

Windows
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Control pop up not working when I hover over Spotify in start bar

Has anyone else noticed that the control pop up is sporadically not working when you hover over spotify minimised in the start bar. I see they've shrunk it, and it was working, but now it has stopped from working at all even after a restart Anyone el...

Roadie

Has anyone else noticed that the control pop up is sporadically not working when you hover over spotify minimised in the start bar.   I see they've shrunk it, and it was working, but now it ha...

544 Views

0 replies

0 likes

Windows
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Artist List Disappeared

Came back to Spotify after at least a couple months absence and discovered only four or five of my artists are even listed. My songs are still there but all jumbled up and I don't see a way to arrange them by artist. I don't have a playlist and don't...

Newbie

Came back to Spotify after at least a couple months absence and discovered only four or five of my artists are even listed.  My songs are still there but all jumbled up and I don't see a way to ...

333 Views

0 replies

0 likes

Windows
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My "play/pause" button isn't working

So for awhile now, I have binded three buttons on my mouse: one for play/pause, one for forward track, and one for backtrack. All of them have worked for a very long time now, but it seems that only recently has this stopped working for me. None of t...

Casual Listener

So for awhile now, I have binded three buttons on my mouse: one for play/pause, one for forward track, and one for backtrack. All of them have worked for a very long time now, but it seems that only ...

Verdandi

Music Fan

894 Views

3 replies

0 likes

Windows
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Re: Inbox and messages

https://play.spotify.com/messagesThis link no longer works... they just need to bring it the f*** back... they have untill the end of the month then im stoping my premium..

Casual Listener

https://play.spotify.com/messages This link no longer works... they just need to bring it the f*** back... they have untill the end of the month  then im stoping my premium.. 

184 Views

0 replies

3 likes

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Re: Inbox and messages

umm this is bs as im sure you can see WE WANT THE MESSAGING BACK!!! COME ON!

Casual Listener

umm this is bs as im sure you can see WE WANT THE MESSAGING BACK!!! COME ON!

178 Views

0 replies

1 likes

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Re: Inbox and messages

Hi Rorey, I reached out to your Customer Support team yesterday and received a response from Jennifer (Spotify Case # 07712293). Appreciate the quick turnaround! She didn't mention a playlist being sent, so I'm following up here. As you mentioned, if...

Newbie

Hi Rorey,    I reached out to your Customer Support team yesterday and received a response from Jennifer (Spotify Case # 07712293). Appreciate the quick turnaround! She didn't mention a p...

187 Views

0 replies

0 likes

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Re: Inbox and messages

This is so so so so so sad. A sad day for Spotify and music lovers indeed. This will lead to making Spotify less "sticky" and eliminates the magic of the software. Someone will step in to replace this feature.

Casual Listener

This is so so so so so sad. A sad day for Spotify and music lovers indeed. This will lead to making Spotify less "sticky" and eliminates the magic of the software. Someone will step in to replace thi...

90 Views

0 replies

3 likes

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Re: Inbox and messages

So I just noticed that they have spared themselves from some grief that's been outlined all throughout this thread. That is to say, they've now added a playlist to all of our accounts called 'Inbox.' It appears to have every song that has ever been s...

Casual Listener

So I just noticed that they have spared themselves from some grief that's been outlined all throughout this thread. That is to say, they've now added a playlist to all of our accounts called 'Inbox.'...

136 Views

0 replies

0 likes

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Re: Inbox and messages

I've tried to request that a playlist be created with my inbox via email. Please can you do this. I've been a premium subscriber for years and your inbox is how I've charted my life. To delete all that without giving us any opportunity to salvage it ...

Visitor

I've tried to request that a playlist be created with my inbox via email. Please can you do this. I've been a premium subscriber for years and your inbox is how I've charted my life. To delete all th...

143 Views

0 replies

1 likes

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Queue function not present in new update?

When I right click in the new update of Windows, the queue function is removed??

Newbie

When I right click in the new update of Windows, the queue function is removed??

user-removed

Not applicable

967 Views

1 replies

0 likes

Windows
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Re: Inbox and messages

Spotify, May I have your attention please? I have an iPhone and I use SPOTIFY instead of Apple Music. Why? Because I could easily share music with mt friends who have Android phones. Plus, you guys are different. When I originally signed up for the 3...

Newbie

Spotify,   May I have your attention please?   I have an iPhone and I use SPOTIFY instead of Apple Music. Why? Because I could easily share music with mt friends who have Android phones...

84 Views

0 replies

3 likes

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Solved!! Core Application Feature Missing After Update

I was forced to update and can no longer send songs to my friends. I can't even access my inbox. I use Spotify for this reason. I cannot find the messages. I can't find them on my Mac Spotify desktop app and I can't find them on my Android Spotify mo...

Regular

I was forced to update and can no longer send songs to my friends. I can't even access my inbox. I use Spotify for this reason. I cannot find the messages. I can't find them on my Mac Spotify de...

dinomight

Spotify Star

2919 Views

5 replies

1 likes

Windows
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How to download 1.0.50

Anyone know how to download 1.0.50 version for Windows? Taking the option to upgrade from the help menu in the app doesn't work, nor does downloding the installer from the website - I just end up with 1.0.49 each time.

Roadie

Anyone know how to download 1.0.50 version for Windows?   Taking the option to upgrade from the help menu in the app doesn't work, nor does downloding the installer from the website - I just e...

TrevBlu19

Music Fan

741 Views

1 replies

0 likes

Windows
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The Reason I Am Cancelling My Subscription

Hello,I am trying to cancel my Premium account but I do not see a way to explain exactly why I am cancelling. Can you please give me a way to tell your team exactly why a 5+ year customer is cancelling. I would love to voice my opinion so you know wh...

Regular

Hello, I am trying to cancel my Premium account but I do not see a way to explain exactly why I am cancelling. Can you please give me a way to tell your team exactly why a 5+ year customer is canc...

477 Views

0 replies

0 likes

Windows
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