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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11422 Views

105 replies

47 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1257 Views

13 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3107 Views

38 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8892 Views

0 replies

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Re: Inbox and messages

Hi Rorey, I reached out to your Customer Support team yesterday and received a response from Jennifer (Spotify Case # 07712293). Appreciate the quick turnaround! She didn't mention a playlist being sent, so I'm following up here. As you mentioned, if...

Newbie

Hi Rorey,    I reached out to your Customer Support team yesterday and received a response from Jennifer (Spotify Case # 07712293). Appreciate the quick turnaround! She didn't mention a p...

187 Views

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Re: Inbox and messages

This is so so so so so sad. A sad day for Spotify and music lovers indeed. This will lead to making Spotify less "sticky" and eliminates the magic of the software. Someone will step in to replace this feature.

Casual Listener

This is so so so so so sad. A sad day for Spotify and music lovers indeed. This will lead to making Spotify less "sticky" and eliminates the magic of the software. Someone will step in to replace thi...

90 Views

0 replies

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Re: Inbox and messages

So I just noticed that they have spared themselves from some grief that's been outlined all throughout this thread. That is to say, they've now added a playlist to all of our accounts called 'Inbox.' It appears to have every song that has ever been s...

Casual Listener

So I just noticed that they have spared themselves from some grief that's been outlined all throughout this thread. That is to say, they've now added a playlist to all of our accounts called 'Inbox.'...

136 Views

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Re: Inbox and messages

I've tried to request that a playlist be created with my inbox via email. Please can you do this. I've been a premium subscriber for years and your inbox is how I've charted my life. To delete all that without giving us any opportunity to salvage it ...

Visitor

I've tried to request that a playlist be created with my inbox via email. Please can you do this. I've been a premium subscriber for years and your inbox is how I've charted my life. To delete all th...

143 Views

0 replies

1 likes

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Queue function not present in new update?

When I right click in the new update of Windows, the queue function is removed??

Newbie

When I right click in the new update of Windows, the queue function is removed??

user-removed

Not applicable

954 Views

1 replies

0 likes

Windows
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Re: Inbox and messages

Spotify, May I have your attention please? I have an iPhone and I use SPOTIFY instead of Apple Music. Why? Because I could easily share music with mt friends who have Android phones. Plus, you guys are different. When I originally signed up for the 3...

Newbie

Spotify,   May I have your attention please?   I have an iPhone and I use SPOTIFY instead of Apple Music. Why? Because I could easily share music with mt friends who have Android phones...

84 Views

0 replies

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Solved!! Core Application Feature Missing After Update

I was forced to update and can no longer send songs to my friends. I can't even access my inbox. I use Spotify for this reason. I cannot find the messages. I can't find them on my Mac Spotify desktop app and I can't find them on my Android Spotify mo...

Regular

I was forced to update and can no longer send songs to my friends. I can't even access my inbox. I use Spotify for this reason. I cannot find the messages. I can't find them on my Mac Spotify de...

dinomight

Spotify Star

2807 Views

5 replies

1 likes

Windows
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How to download 1.0.50

Anyone know how to download 1.0.50 version for Windows? Taking the option to upgrade from the help menu in the app doesn't work, nor does downloding the installer from the website - I just end up with 1.0.49 each time.

Roadie

Anyone know how to download 1.0.50 version for Windows?   Taking the option to upgrade from the help menu in the app doesn't work, nor does downloding the installer from the website - I just e...

TrevBlu19

Music Fan

733 Views

1 replies

0 likes

Windows
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The Reason I Am Cancelling My Subscription

Hello,I am trying to cancel my Premium account but I do not see a way to explain exactly why I am cancelling. Can you please give me a way to tell your team exactly why a 5+ year customer is cancelling. I would love to voice my opinion so you know wh...

Regular

Hello, I am trying to cancel my Premium account but I do not see a way to explain exactly why I am cancelling. Can you please give me a way to tell your team exactly why a 5+ year customer is canc...

467 Views

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Windows
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Re: Inbox and messages

@infectionmetal does it automatically change to "open" when you type "play"? if so, then I don't know why that happens. I have never experienced it myself and it seems it can't be solved by changing some settings or using a incognito window.

Music Fan

@infectionmetal does it automatically change to "open" when you type "play"? if so, then I don't know why that happens. I have never experienced it myself and it seems it can't be solved by...

117 Views

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Re: Inbox and messages

Just logged on to re-read the messages + songs my Dad shared with me before he died. They're gone. I wish I'd have known before they all disappeared so I could have at least screen shot the messages...bummer, Spotify.

Newbie

Just logged on to re-read the messages + songs my Dad shared with me before he died.  They're gone.  I wish I'd have known before they all disappeared so I could have at least screen shot t...

1530 Views

10 replies

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files on phone won't sync to computer

I have some files on my phone that I downloaded from my second (old) laptop. That computer is gone and I have a new computer, but this playlist's music is only on my phone. How do I get it to download to my computer?It just tells me that the song is ...

Casual Listener

I have some files on my phone that I downloaded from my second (old) laptop. That computer is gone and I have a new computer, but this playlist's music is only on my phone. How do I get it to downloa...

350 Views

0 replies

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Windows
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Re: Inbox and messages

The link that was shared to access messages doesnt work For a minute I had a glimmer of hope that maybe I would be able to retrieve them. Still cant believe that Spotify have deleted them without so much as a warning. Totally unacceptable in my opini...

Newbie

The link that was shared to access messages doesnt work 😞 For a minute I had  a glimmer of hope that maybe I would be able to retrieve them. Still cant believe that Spotify have deleted them wi...

225 Views

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Re: Inbox and messages

DancingNancie said, "I cringe when I get the notification that there's an update". I know exactly how you feel. I've been on Spotify since 2010 and have learnt to hate that leap into the unknown every time there's an up-date, wondering what will be t...

Roadie

DancingNancie said, "I cringe when I get the notification that there's an update". I know exactly how you feel. I've been on Spotify since 2010 and have learnt to hate that leap into the unknown ever...

241 Views

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Re: Inbox and messages

Add me to the list of people who want a playlist of inbox songs. I've been a PREMIUM Spotify user for over six years. I first signed up before it was even open to the public thanks to an exclusive invitation from a friend of mine. I immediately fell ...

Casual Listener

Add me to the list of people who want a playlist of inbox songs.   I've been a PREMIUM Spotify user for over six years. I first signed up before it was even open to the public thanks to an exc...

121 Views

0 replies

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Re: Inbox and messages

So they seriously used manpower to write scripts to generate these playlists, but you can't just simple rollback the removal of the feature? As a software developer what you are doing makes 0 sense, I just can't wrap my head around it. Bring this fea...

Regular

So they seriously used manpower to write scripts to generate these playlists, but you can't just simple rollback the removal of the feature? As a software developer what you are doing makes 0 sense, ...

823 Views

0 replies

6 likes

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Re: Inbox and messages

I really think we need an indication of whether there's going to be a reinstated messaging feature or not. I want to know whether to sit tight with Spotify or see whether other platforms offer this

Visitor

I really think we need an indication of whether there's going to be a reinstated messaging feature or not. I want to know whether to sit tight with Spotify or see whether other platforms offer this

848 Views

0 replies

11 likes

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Re: Inbox and messages

@Rorey wrote:Hello everyone, We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here. How can I get my songs from Inbox back?We understand your frustration. As a result of the ...

Music Fan

@Rorey wrote: Hello everyone,   We’ve been following the feedback in this thread closely. We’ve put together answers to the most common questions we’ve seen here.   How can I get...

854 Views

0 replies

11 likes

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