Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11426 Views

105 replies

47 likes

  • 11426 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1257 Views

13 replies

2 likes

Possible Bug
  • 1257 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3109 Views

38 replies

2 likes

  • 3109 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8892 Views

0 replies

4 likes

  • 8892 Views
  • 0 replies
  • 4 likes

Re: Inbox and messages

very disappointed you got rid of this. my husband and i have been using this feature for years to send each other songs back and forth, and now all of those sweet messages / songs i never saved to a playlist are gone

Newbie

very disappointed you got rid of this. my husband and i have been using this feature for years to send each other songs back and forth, and now all of those sweet messages / songs i never saved to a ...

302 Views

0 replies

6 likes

  • 302 Views
  • 0 replies
  • 6 likes

uncomfortable navigation after last update

the slightly new layout update...it has like gigantic letters, everything became zoomed in and i just find it so uncomfortable. i only see a small part of the screen and the navigation it's annoying. please do something (or at least can i zoom out my...

Gig Goer

the slightly new layout update...it has like gigantic letters, everything became zoomed in and i just find it so uncomfortable. i only see a small part of the screen and the navigation it's annoying....

334 Views

0 replies

0 likes

Windows
  • 334 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

While I appreciate this and it's better than complete loss, the fact that it excludes albums means a large majority of the music shared amongst me and my friends is exluded.On top of that, does this include music that I've sent to others? I refer bac...

Visitor

While I appreciate this and it's better than complete loss, the fact that it excludes albums means a large majority of the music shared amongst me and my friends is exluded. On top of that, does thi...

221 Views

0 replies

3 likes

  • 221 Views
  • 0 replies
  • 3 likes

Sender/Radio - keine ununterbrochene Wiedergabe möglich

Die ununterbrochen Wiedergabe funktioniert nicht, eine Wiedergabeliste/Song-Radio oder Künstler-Radio wird nach einer Anzahl von Stücken abgebrochen - funktionierte in der nicht-Premium-Version bestens

Newbie

Die ununterbrochen Wiedergabe funktioniert nicht, eine Wiedergabeliste/Song-Radio oder Künstler-Radio wird nach einer Anzahl von Stücken abgebrochen - funktionierte in der nicht-Premium-Version beste...

376 Views

0 replies

0 likes

Windows
  • 376 Views
  • 0 replies
  • 0 likes

WHERE IS THE MESSAGES AND CONVERSATIONS?

witf spotify updates, my all messages had gone, also message box had gone ? really ? what messages did to you ? spotify ? my all conservations had gone, even you never send a archive with mail ? seriously? please bring back message box and all conser...

Newbie

witf spotify updates, my all messages had gone, also message box had gone ?    really ? what messages did to you ? spotify ? my all conservations had gone, even you never send a archive w...

Maxim

Spotify Star

5734 Views

1 replies

0 likes

Windows
  • 5734 Views
  • 1 replies
  • 0 likes

Volume starts too high

Using the spotify desktop app on Windows 10. I regularly experience that playback starts at a louder volume than current system volume when playing for the first time after startup. Adjusting the system volume immediately sets the right volume. The s...

Newbie

Using the spotify desktop app on Windows 10. I regularly experience that playback starts at a louder volume than current system volume when playing for the first time after startup. Adjusting the sys...

1351 Views

0 replies

9 likes

Windows
  • 1351 Views
  • 0 replies
  • 9 likes

Spotify continuously crashing.

So I have encountered this issue for the past week.Spotify used to not open first go, and i had to kill the task in Task Manager, and re-launch to get it to work. Last week, it showed there was an update available so I thought my problems were a thin...

Newbie

So I have encountered this issue for the past week. Spotify used to not open first go, and i had to kill the task in Task Manager, and re-launch to get it to work.   Last week, it showed th...

aberry9036

Music Fan

428 Views

1 replies

0 likes

Windows
  • 428 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

@arnbar doesn't work either... but thanks!hashtag at twitter is a great idea, i think most of the people don't realise this at once...

Casual Listener

@arnbar doesn't work either... but thanks! hashtag at twitter is a great idea, i think most of the people don't realise this at once...

234 Views

0 replies

0 likes

  • 234 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

@arnbar doesn't work either... but thanks!@Vannerman hashtag at twitter (or somewhere) is a great idea, i think most of the people don't realise this at once...

Casual Listener

@arnbar doesn't work either... but thanks! @Vannerman hashtag at twitter (or somewhere) is a great idea, i think most of the people don't realise this at once...

233 Views

0 replies

1 likes

  • 233 Views
  • 0 replies
  • 1 likes

Re: Inbox and messages

Is there a twitter hashtag already in use to address this?It should go viral.I have a lot of friends using the inbox feature, but htey aren't active within the Spotify Community.

Visitor

Is there a twitter hashtag already in use to address this? It should go viral. I have a lot of friends using the inbox feature, but htey aren't active within the Spotify Community.

147 Views

0 replies

4 likes

  • 147 Views
  • 0 replies
  • 4 likes

Superuser Contribution Facebook won't log in

I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium even though i didn't want it it was resolved fast, an...

Casual Listener

I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium ev...

HauntedFerret

Casual Listener

486 Views

2 replies

0 likes

Windows
  • 486 Views
  • 2 replies
  • 0 likes

Control pop up not working when I hover over Spotify in start bar

Has anyone else noticed that the control pop up is sporadically not working when you hover over spotify minimised in the start bar. I see they've shrunk it, and it was working, but now it has stopped from working at all even after a restart Anyone el...

Roadie

Has anyone else noticed that the control pop up is sporadically not working when you hover over spotify minimised in the start bar.   I see they've shrunk it, and it was working, but now it ha...

537 Views

0 replies

0 likes

Windows
  • 537 Views
  • 0 replies
  • 0 likes

Artist List Disappeared

Came back to Spotify after at least a couple months absence and discovered only four or five of my artists are even listed. My songs are still there but all jumbled up and I don't see a way to arrange them by artist. I don't have a playlist and don't...

Newbie

Came back to Spotify after at least a couple months absence and discovered only four or five of my artists are even listed.  My songs are still there but all jumbled up and I don't see a way to ...

318 Views

0 replies

0 likes

Windows
  • 318 Views
  • 0 replies
  • 0 likes

My "play/pause" button isn't working

So for awhile now, I have binded three buttons on my mouse: one for play/pause, one for forward track, and one for backtrack. All of them have worked for a very long time now, but it seems that only recently has this stopped working for me. None of t...

Casual Listener

So for awhile now, I have binded three buttons on my mouse: one for play/pause, one for forward track, and one for backtrack. All of them have worked for a very long time now, but it seems that only ...

Verdandi

Music Fan

880 Views

3 replies

0 likes

Windows
  • 880 Views
  • 3 replies
  • 0 likes

Re: Inbox and messages

https://play.spotify.com/messagesThis link no longer works... they just need to bring it the f*** back... they have untill the end of the month then im stoping my premium..

Casual Listener

https://play.spotify.com/messages This link no longer works... they just need to bring it the f*** back... they have untill the end of the month  then im stoping my premium.. 

184 Views

0 replies

3 likes

  • 184 Views
  • 0 replies
  • 3 likes

Re: Inbox and messages

umm this is bs as im sure you can see WE WANT THE MESSAGING BACK!!! COME ON!

Casual Listener

umm this is bs as im sure you can see WE WANT THE MESSAGING BACK!!! COME ON!

178 Views

0 replies

1 likes

  • 178 Views
  • 0 replies
  • 1 likes