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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1737 Views

0 replies

2 likes

  • 1737 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146193 Views

83 replies

27 likes

  • 146193 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131200 Views

294 replies

22 likes

  • 131200 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11008 Views

1 replies

6 likes

  • 11008 Views
  • 1 replies
  • 6 likes

Downloand button doesn't show on all playlists

Hi All, Is there a reason the download button only shows on some playlists? I am aware of the 3,333 song limit on 3 devices, which I have not reached (I am even assuming the the limit is combined for all 3 devices frather than per device). Also, the ...

Casual Listener

Hi All,   Is there a reason the download button only shows on some playlists?   I am aware of the 3,333 song limit on 3 devices, which I have not reached (I am even assuming the the lim...

293 Views

0 replies

0 likes

Windows
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Crash on startup

After today' update, spotify crashes on startup (specifically right after login). Steps to reproduce1. open spotify Windows 7, 64-bit, premium account, already tried all the re-installation troubleshooting. Works fine on my android phone.

Regular

After today' update, spotify crashes on startup (specifically right after login).   Steps to reproduce 1. open spotify     Windows 7, 64-bit, premium account, already tried all t...

sharp-spark

Roadie

1778 Views

11 replies

0 likes

Windows
  • 1778 Views
  • 11 replies
  • 0 likes

Copy paste titles

Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ? So why the **bleep** cant u let us copy / past titles ? I found a great russsian playlist song of 500 songs that i wanna add to an youtu...

Casual Listener

Hey spotify, do u know we are not all russians, and we do not own a russian keyboard / know hos to type russian ?   So why the **bleep** cant u let us copy / past titles ?   I found a g...

itu_

Community Legend

2009 Views

1 replies

2 likes

Windows
  • 2009 Views
  • 1 replies
  • 2 likes

Solved!! Blue "Devices Available" bar disable?

Why can't you disable this bar from popping up EVERY time I open spotiy somewhere. Please, let me disable it from popping up. Sure, I can remove temporarily by clicking the X, but jesus christ. I use spotify on multiple computers and I switch between...

Newbie

Why can't you disable this bar from popping up EVERY time I open spotiy somewhere. Please, let me disable it from popping up. Sure, I can remove temporarily by clicking the X, but jesus christ. I use...

SevenNa7ionArmy

Newbie

5123 Views

8 replies

27 likes

Windows
  • 5123 Views
  • 8 replies
  • 27 likes

Friend activity without Facebook

It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around it?Thanks for your support!

Regular

It seems that the right sidebar in the Desktop App was updated recently. If I understand it correctly, I will not see friend activity unless I link to FB. Is this intentional? Is there any way around...

DerCookie87

Regular

5974 Views

4 replies

10 likes

Windows
  • 5974 Views
  • 4 replies
  • 10 likes

Not getting mails or phone notifications when someone follows me or my playlists

Hi, I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations whenever i got a new follower. As of now, i've recieved ove...

Casual Listener

Hi,   I was pretty bummed when i found it there's no way to see your followers (seems like a very basic feature?) but i turned on my notifications so i'd recieve E-Mails and phone notifcations...

323 Views

0 replies

1 likes

Windows
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  • 0 replies
  • 1 likes

Spotify instantly crashes following update

Windows Programs and Features reports that I have v1.0.44.100.ga60c0ce1 installed.I am running Windows 10. Using the UK version of Spotify. My Win7 work devices upgraded fine.Cannot uninstall, I get the error message "The uninstaller failed to start....

Roadie

Windows Programs and Features reports that I have v1.0.44.100.ga60c0ce1 installed. I am running Windows 10. Using the UK version of Spotify. My Win7 work devices upgraded fine. Cannot uninstall, I ...

sharp-spark

Roadie

708 Views

4 replies

0 likes

Windows
  • 708 Views
  • 4 replies
  • 0 likes

Organizing playlists into folders

I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders. I tried dragging playlists onto folder from the side bar (dragging the list items onto the folder items with the arrow dr...

Casual Listener

I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders.   I tried dragging playlists onto folder from the side bar...

djgrundig

Newbie

2909 Views

10 replies

0 likes

Windows
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  • 10 replies
  • 0 likes

"Song not available" for all music on Dell

My spotify account works on all of my decvices except my dell laptop. I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue. For some reason my Dell laptop tells me the same thing for every song: ...

Casual Listener

My spotify account works on all of my decvices except my dell laptop.  I can use Spotify on all my other devices (MacBook, windows desktop, iphone, & androis phone) with no issue.&...

itu_

Community Legend

328 Views

1 replies

0 likes

Windows
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Hay opcion de saber las canciones en que playlist estan?

Hola,Quisiera saber la manera para averiguar en cual playlist está una canción, porque creo que tengo canciones que he añadido en más de una playlist, y no me gustaría tenerlas repetidas. No encuentro ninguna opción que me indique en cuantas playlist...

Regular

Hola, Quisiera saber la manera para averiguar en cual playlist está una canción, porque creo que tengo canciones que he añadido en más de una playlist, y no me gustaría tenerlas repetidas.   ...

NicoVallak

Newbie

35298 Views

6 replies

3 likes

Windows
  • 35298 Views
  • 6 replies
  • 3 likes

Spotify displays an other language

Hi, Since Spotify 1.0 version, I have maybe the half of the Spotify UI displayed in English rather than in French, when I use older versions like 0.9.x this issue doen't occur.I tried modifying the language but it doesn't help. Anyone knows where the...

Visitor

Hi,   Since Spotify 1.0 version, I have maybe the half of the Spotify UI displayed in English rather than in French, when I use older versions like 0.9.x this issue doen't occur. I tried modi...

193 Views

0 replies

0 likes

Windows
  • 193 Views
  • 0 replies
  • 0 likes

Installation folder is empty

I had to uninstall and reinstall spotify as the browse feature was not working. Now I get error code 53. I reviewed the various solutions and tried to move the folder form appdata/roaming to my profile, but discovered the spotify download file in app...

Newbie

I had to uninstall and reinstall spotify as the browse feature was not working. Now I get error code 53. I reviewed the various solutions and tried to move the folder form appdata/roaming to my profi...

Dreadlord

Community Legend

1275 Views

1 replies

0 likes

Windows
  • 1275 Views
  • 1 replies
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HAVING PROBLEMS PLAYING SPOTIFY ON MY LAPTP

After a visit from Telenet yesterday and installing an extra "Access point" I thoughtmy problems were solved streaming Spotify from my laptop to the receiver. I have a brand new receiver with spotify connect. I thought that with spotify connect the r...

Casual Listener

After a visit from Telenet yesterday and installing an extra "Access point" I thought my problems were solved streaming Spotify from my laptop to the receiver. I have a brand new receiver with ...

hazesluk

Casual Listener

454 Views

3 replies

0 likes

Windows
  • 454 Views
  • 3 replies
  • 0 likes

Most dumbass installer ever

It looks as if the forums are places where people come to give up on Spotify. How many years of experience do developers have to draw on, to ascend above sophomoric stupidity and respect best practices for how something as fundamental as software ins...

Casual Listener

It looks as if the forums are places where people come to give up on Spotify.   How many years of experience do developers have to draw on, to ascend above sophomoric stupidity and respect bes...

203 Views

0 replies

0 likes

Windows
  • 203 Views
  • 0 replies
  • 0 likes

Play count updatees

Hello, Does anyone know how regularly the play count for a track is updated? I know from private stats that a track of mine has many more plays than is currently displayed, and just wondered when the play count will show the true number? Thanks

Casual Listener

 Hello,   Does anyone know how regularly the play count for a track is updated? I know from private stats that a track of mine has many more plays than is currently displayed, and just wo...

201 Views

0 replies

0 likes

Windows
  • 201 Views
  • 0 replies
  • 0 likes

Solved!! can't browse

I click on browse and I get a screen that states sorry there's nothing here.Where have all my browsing options gone and how do I get it back pls?

Casual Listener

I click on browse and I get a screen that states sorry there's nothing here. Where have all my browsing options gone and how do I get it back pls?

joissechin

Casual Listener

4173 Views

4 replies

1 likes

Windows
  • 4173 Views
  • 4 replies
  • 1 likes

Why can't I drag a song down a playlist like before? very irritated.. I can drag up but not down?

I used to be able to re-order my songs by dragging and dropping them up and down the playlist. It seems they have taken that away, which is very frustrating. Any ideas? And where is the Equalizer for the PC? Silly my phone has one but not my laptop.....

Casual Listener

I used to be able to re-order my songs by dragging and dropping them up and down the playlist.  It seems they have taken that away, which is very frustrating.  Any ideas?   And where...

johnekool

Casual Listener

337 Views

1 replies

0 likes

Windows
  • 337 Views
  • 1 replies
  • 0 likes

Spotify will not play some local songs, even if they are in Spotify's database

Having backed Portraits' debut album Monad via Kickstarter, I have now recieved the digital version of the album. It should have been a joyous event. Instead, I am cursed with silence because spotify won't play any of the album tracks. There is no pr...

Casual Listener

Having backed Portraits' debut album Monad via Kickstarter, I have now recieved the digital version of the album. It should have been a joyous event. Instead, I am cursed with silence because spotify...

309 Views

0 replies

0 likes

Windows
  • 309 Views
  • 0 replies
  • 0 likes

playlist

My playlist contains 700 songs, as it says on my phone and tablet.On my laptop (Windows Vaio) on the other hand, it says it contains 699. Anyone knows why this is? Thanks,Rowan.

Casual Listener

My playlist contains 700 songs, as it says on my phone and tablet. On my laptop (Windows Vaio) on the other hand, it says it contains 699.  Anyone knows why this is?   Thanks, Rowan.

225 Views

0 replies

0 likes

Windows
  • 225 Views
  • 0 replies
  • 0 likes