Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49943 Views
77 replies
27 likes

49943 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75816 Views
271 replies
21 likes

75816 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5312 Views
1 replies
6 likes

5312 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145453 Views
0 replies
26 likes
Mac
Windows

145453 Views
0 replies
26 likes

Music output is broken

Since the last update Spotify completely ignores my Asus Rog motherboard audio settings... Bass boost, equalizer, whatever... No matter what i've tried it does not react at all when fiddling with the audio settings.... Everything else does, but not S...

grimlocker12
Newbie
Since the last update Spotify completely ignores my Asus Rog motherboard audio settings... Bass boost, equalizer, whatever... No matter what i've tried it does not react at all when fiddling with the...
2017-01-06 8:51:36 PM
228 Views
0 replies
0 likes
Windows

228 Views
0 replies
0 likes

Ads in the middle of songs

I was happily listening to Papa Roach scream their way through Last Resort when it was interupted by the tinkely piano of an advert started. This has been happening since the most recent spotify update. Is this an intended new function, in which case...

WhyDoYouSuck
Newbie
I was happily listening to Papa Roach scream their way through Last Resort when it was interupted by the tinkely piano of an advert started. This has been happening since the most recent spotify upda...
2017-01-06 12:35:05 PM
2017-01-06 8:09:34 PM
Jacob
Community Legend
1945 Views
2 replies
1 likes
Windows

1945 Views
2 replies
1 likes

"This song is not available..."

Out of the blue, every other song I try to play on my desktop Spotify version now gives me the error "This song is not available. If you have the file on your computer you can import it." Songs that I played fine last week suddenly aren't playing, in...

njean
Casual Listener
Out of the blue, every other song I try to play on my desktop Spotify version now gives me the error "This song is not available. If you have the file on your computer you can import it." So...
2016-12-10 1:18:25 AM
2017-01-06 7:15:27 PM
user-removed
Not applicable
1410 Views
28 replies
1 likes
Windows

1410 Views
28 replies
1 likes

Certain songs in albums are "not available" when the rest of the album is

Some of my music is "not available" even though its worked previously and other songs in the album will play just fine. Specifically in system of a downs steal this album. I'd really like a way to fix this because all the songs in the album that don'...

Hikiman
Newbie
Some of my music is "not available" even though its worked previously and other songs in the album will play just fine. Specifically in system of a downs steal this album. I'd really like a way to fi...
2017-01-06 10:00:02 AM
2017-01-06 3:46:37 PM
chriscarman
Newbie
647 Views
2 replies
0 likes
Windows

647 Views
2 replies
0 likes

Album art trouble

Hi, I have a trouble with the album art since January 1st. The problem is that the "miniatures" don´t charge or charge too slowly; sometimes they do charge but when I enter into a playlist or album the album art (that was visible before entering into...

Gonzalwy
Newbie
Hi, I have a trouble with the album art since January 1st. The problem is that the "miniatures" don´t charge or charge too slowly; sometimes they do charge but when I enter into a playlist or album t...
2017-01-06 8:33:16 AM
187 Views
0 replies
0 likes
Windows

187 Views
0 replies
0 likes

Solved!! Error Code 17 | Windows 10

I'm not sure if there is a concrete solution for error code 17, but I've tried everything. I've added exceptions, CCleaned, Switched anti-virus programs, compatibility modes, administrative rights were changed, couldn't uninstall it, it wouldn't so I...

Asilee
Casual Listener
I'm not sure if there is a concrete solution for error code 17, but I've tried everything. I've added exceptions, CCleaned, Switched anti-virus programs, compatibility modes, administrative righ...
2016-12-22 10:47:06 PM
2017-01-06 6:35:32 AM
Cnicole2
Newbie
6898 Views
2 replies
0 likes
Windows

6898 Views
2 replies
0 likes

playlist with whole albums wont play it random

I made a playlist whit complete albums of diferent albums but when i activate the random function doesnt work,what is happening?

distroso
Newbie
I made a playlist whit complete albums of diferent albums but when i activate the random function doesnt work,what is happening?
2017-01-06 1:35:27 AM
187 Views
0 replies
0 likes
Windows

187 Views
0 replies
0 likes

PC, Notebook, Galaxy can´t finde offline device

hallo i have a problem, i create a new premium account, but i can t find offline device. I have three device and allover I have the same problem. I do some restarts, same problem. Can you help me? and sorry for my bad english

rob_bob92
Newbie
hallo i have a problem, i create a new premium account, but i can t find offline device. I have three device and allover I have the same problem. I do some restarts, same p...
2017-01-05 7:25:33 PM
171 Views
0 replies
0 likes
Windows

171 Views
0 replies
0 likes

Am I going crazy or is shuffle reactivating itself all the time?!

I *never* use shuffle intentionally, but somehow it just keeps activating for me. I've got a premium account, and use the windows client. For example I can listen to some album, then check out the the "discover weekly" playlist, then start another al...

ancan
Casual Listener
I *never* use shuffle intentionally, but somehow it just keeps activating for me. I've got a premium account, and use the windows client. For example I can listen to some album, then check out the th...
2017-01-05 5:44:24 PM
234 Views
0 replies
0 likes
Windows

234 Views
0 replies
0 likes

Solved!! Desktop client not saving when not quitted properly

Hey Guys, I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off windows with spotify still running, it loses the current state and goe...

Lilion
Regular
Hey Guys, I'm using Spotify daily on my work laptop and it looks like the "current playing state" is saved upon quitting (when quitting the app) but the thing is when you turn off wind...
2017-01-05 1:47:21 PM
2017-01-05 2:26:15 PM
Dreadlord
Community Legend
442 Views
3 replies
1 likes
Windows

442 Views
3 replies
1 likes

Error 53 on windows 10

When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?

alyssacook1029
Music Fan
When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?
2016-12-15 11:48:18 AM
2017-01-05 3:45:13 AM
alyssacook1029
Music Fan
9855 Views
19 replies
1 likes
Windows

9855 Views
19 replies
1 likes

Bose SoundTouch 54C1E3 in Spotify connect, but I don't have one!

Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?

mpk93
Newbie
Does anyone have similar issues? I don't own a soundtouch and I have no unwanted people in my network. Any idea?
2017-01-04 8:38:23 PM
2017-01-05 2:41:41 AM
itu_
Community Legend
303 Views
1 replies
0 likes
Windows

303 Views
1 replies
0 likes

How do I sync ALL of my playlists from iTunes?

Hi all... I'm new to Spotify, have been working with iTunes and playlists for years. I have 100 playlists that I want to sync in Spotify but not all will come over. I've followed the help tips and directions - still, no go. Any help would be apprecia...

Charlenabelle
Casual Listener
Hi all... I'm new to Spotify, have been working with iTunes and playlists for years. I have 100 playlists that I want to sync in Spotify but not all will come over. I've followed the help tips and di...
2017-01-03 3:04:03 AM
2017-01-05 2:13:21 AM
itu_
Community Legend
5666 Views
1 replies
0 likes
Windows

5666 Views
1 replies
0 likes

"Songs" not downloaded for offline use

Hi everyone, I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I want them for offline usage I'd have to manually update a play...

specofdust
Casual Listener
Hi everyone, I have a question: Why is it that in the Android app my "Songs" are automatically downloaded, but on my Windows 10 laptop my "Songs" are not automatically downloaded and if I wa...
2017-01-04 3:17:54 PM
2017-01-05 2:02:32 AM
itu_
Community Legend
596 Views
3 replies
0 likes
Windows

596 Views
3 replies
0 likes

Problems with changing the song and random songs.

On Spotify Desktop Windows 10,i'm having some problems, one of them is:I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames, after this i cant change the music by my own choice...

Deadshot
Newbie
On Spotify Desktop Windows 10,i'm having some problems, one of them is: I play songs on random when i try to change to another one it starts to shuffle all again and it dont stops then the bug cames...
2017-01-04 9:39:12 PM
181 Views
0 replies
0 likes
Windows

181 Views
0 replies
0 likes

Organizing playlists into folders

I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders. I tried dragging playlists onto folder from the side bar (dragging the list items onto the folder items with the arrow dr...

LorenzCK
Casual Listener
I'm using Spotify 1.0.44.100.ga60c0ce1 on Windows and cannot, for the life of me, drag existing playlists into playlist folders. I tried dragging playlists onto folder from the side bar...
2016-12-09 8:24:28 AM
2017-01-04 7:15:51 PM
djgrundig
Newbie
2568 Views
10 replies
0 likes
Windows

2568 Views
10 replies
0 likes

Remove from start up

Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up. Currently, they must use configuration tools (msconfig, registry for...

djms
Newbie
Feature request - be able to edit some preferences without having to log the app in to an account, for example a technician at a repair centre wants to remove Spotify from start-up. Currently, ...
2017-01-04 10:37:59 AM
2017-01-04 12:46:23 PM
MartinStoichkov
Community Legend
214 Views
1 replies
0 likes
Windows

214 Views
1 replies
0 likes

Solved!! Playlist wont' go away

I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?

Steelblade
Music Fan
I wanted to hear one song on the One Hit Wonders list, now not only do I have ALL the songs, I have clicked 'next song' all the way through twice and they keep coming back. How do I stop this?
2013-10-01 4:11:09 PM
2017-01-03 12:46:34 AM
Rattler28
Regular
1876 Views
12 replies
0 likes
Windows

1876 Views
12 replies
0 likes

Windows 7 PC Download button missing with Premium

Hi. I have a premium account. When using Spotify on my PC, when i view playlists i see a download button that i can download for offline playing. Under Artists, Songs, or Albums, the download button is not there. I can do it on my iphone, but not on ...

kevyboy
Casual Listener
Hi. I have a premium account. When using Spotify on my PC, when i view playlists i see a download button that i can download for offline playing. Under Artists,...
2017-01-02 3:02:39 AM
2017-01-03 3:15:31 PM
kevyboy
Casual Listener
931 Views
3 replies
0 likes
Windows

931 Views
3 replies
0 likes

how can I play local files which I have downloaded from CDs, and how to show Lyrics?

Hi I have local files which I have downloaded from CDs, into iTunes, which seem to be automatically loaded to Spotify, under local files. But when I try to play them in Playlists in Spotify, I cannot hear them. How can I hear them?Also, there is the ...

novice123
Casual Listener
Hi I have local files which I have downloaded from CDs, into iTunes, which seem to be automatically loaded to Spotify, under local files. But when I try to play them in Playlists in Spotify, I ...
2016-12-23 11:46:55 AM
2017-01-03 9:12:52 AM
novice123
Casual Listener
254 Views
1 replies
0 likes
Windows

254 Views
1 replies
0 likes

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